Pheasant Pointe Memory Care Community

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Pheasant Pointe Memory Care Community

835 East Main Street, Molalla, OR 97038

For more information about senior living options: (844) 490-3973

3.5 from 24 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
0
1 stars
8

Assisted Living Board and Care Home Memory Care

Overall Review of Pheasant Pointe Memory Care Community

Pros

  • pro Pheasant Pointe Assisted Living and Memory Care is described as a loving, caring community.
  • pro The staff are friendly and take pride in residents' care.
  • pro There is always an activity going on for the community.
  • pro The community provides three meals a day.
  • pro It is a safe and friendly community for loved ones.
  • pro It is a happy, small-town close-knit senior community with exceptionally fun residents and caring staff.
  • pro The facility earns high praise for continuous improvement and for memory care that emphasizes dignity, respect, and individualized, resident-centered care.
  • pro Pheasant Pointe is a one-of-a-kind country-living community that welcomes all.
  • pro The community has a strong foundation of caring leaders with great tenure.
  • pro The renovations are appealing, and the community is affordable with high value.
  • pro Management is wonderful, friendly, and welcoming; they make families feel like part of the family.
  • pro The food is delicious.
  • pro The staff work as a team and prioritize residents.
  • pro Christi McLaughlin is praised for professional, friendly management skill that elevates the atmosphere.
  • pro Jessica Wonderly is a valuable asset to the memory care team, ensuring smooth operations and showing care for residents and staff.
  • pro The team communicates well with families and has remained Covid-free during the pandemic.
  • pro The employees are polite and residents have great personalities.

Cons

  • pro They abuse their residents and don't care about it.
  • pro They put staff on leave for speaking up about things going on to the bosses.
  • pro Management is very unprofessional.
  • pro The facility is not very clean.
  • pro Ebone Mcneil is the worst, very unprofessional and with a bad personality.

Review

Pheasant Pointe Assisted Living and Memory Care is described by many as a loving, caring community where the people who work there take real pride in the residents they serve. Reviewers consistently note that the staff are friendly and attentive, creating an atmosphere that feels safe and welcoming for families visiting or planning a move for a loved one. A common thread is the sense that there is always something happening in the community - from activities designed to engage residents to the daily rhythm of meals and companionship. The arrangement of three meals per day is repeatedly cited as part of the comforting routine that helps residents feel settled and taken care of.

Several observers emphasize the strong focus on memory care and the inclusive, person-centered approach the community strives to maintain. One reviewer highlights a "very happy small town close-knit senior community" where memory care residents are included in general assisted living activities and meals, rather than segregated. The emphasis on dignity, respect, and individualized care stands out in their descriptions, with many noting that Pheasant Pointe aims to keep residents connected to meaningful experiences and to preserve their sense of identity. The setting is described as a country-living environment that welcomes all, with some reviewers calling it a one-of-a-kind place in its approach to dementia care and everyday life.

The facility's leadership and physical improvements receive particular praise. Reviewers talk about a strong foundation of caring leaders and long-tenured staff, which contributes to a sense of stability and reliability. The renovated community is frequently mentioned, with anticipation expressed about continued improvements and apartment updates. Several people describe the value offered by the community as being notably affordable for senior housing, saying that the quality and care provided represent excellent overall value. The sense of pride in the property and upgrades is paired with optimism about what the renovations will bring in terms of resident comfort and quality of life.

Management receives a mix of high praise and sharp criticism. On the positive side, multiple comments celebrate management as wonderful, welcoming, and capable of making families feel like they are part of a extended team. One reviewer specifically lauds the management's professional yet friendly demeanor and the way staff come together to put residents first, creating a team-centered culture. There are stories of compassionate leadership, such as a recent observation of a memorable, respectful moment at the end of a resident's life and appreciation for how the staff supported families through that process. Another guest notes a positive shift in atmosphere since a particular manager joined in August, describing noticeable improvements in attitude and teamwork among residents, families, and staff.

However, not all feedback aligns with these glowing assessments. A number of reviewers express serious concerns about the facility, including allegations of abuse toward residents and the feeling that staff who speak up are penalized. Some comments describe the management as unprofessional, and one person explicitly states that abuse is occurring and that there are consequences for staff who raise concerns. There are also remarks about cleanliness, with one reviewer saying the facility is not very clean, adding to a broader sense of dissatisfaction for at least some families. A few specific staff criticisms appear, including negative remarks aimed at individuals by name, alongside complaints about overall professional conduct within the management team.

Individual staff members attract both praise and scrutiny in these narratives. A positive note comes from those who commend dedicated team members who go above and beyond for residents; for example, a caregiver in the memory care unit is singled out for making the unit run smoothly, often taking on extra shifts to ensure residents and other staff are supported. In contrast, there are pointed criticisms directed at others. One reviewer labels a particular person as "the worst" with a strong verdict about professionalism and personality, highlighting how opinions of staff can vary widely among families and residents. The remarks about leadership, teamwork, and daily interactions underscore that experiences at Pheasant Pointe can differ dramatically depending on whom families and residents encounter.

Families who have lived through real-life scenarios with Pheasant Pointe offer another layer of perspective. For one family, the experience has been profoundly positive: clear, proactive communication during a challenging time, and a sense of security that their loved one remained Covid-free through the pandemic. The same family recounts how the staff provided steady guidance during a wildfire evacuation, describing the team as caring and diligent, and explaining that they were grateful for the level of preparedness and support during a potentially frightening situation. Another guest shares a heartfelt view of the community's memory care team, praising a specific staff member for her reliability, warmth, and commitment to both residents and colleagues.

Taken together, the reviews present a complex portrait of Pheasant Pointe. The community is celebrated for its warm, family-like atmosphere, its resident-centered approach to memory care, and its ongoing renovations that promise enhanced comfort and value. The praise for leadership and teamwork sits alongside significant criticisms that cannot be ignored, including concerns about abuse, professionalism, and cleanliness raised by several reviewers. The narratives also reveal that personal experiences vary widely - some families feel deeply supported and reassured by the care their loved ones receive, while others feel unsettled by negative interactions or unresolved issues.

Ultimately, the sentiment about Pheasant Pointe appears to hinge on lived experience and individual encounters with staff, leadership, and day-to-day operations. For some families, this is a place of safety, dignity, and genuine connection where residents flourish within a thoughtful, activity-rich environment. For others, it is a setting where concerns about safety, respect, and facility upkeep prompt caution and a call for closer scrutiny and accountability. As with many caregiving choices, prospective residents and their families may find it valuable to visit personally, speak with current residents and their families, and observe the daily rhythm of care, meals, and activities to gauge whether this community aligns with their expectations and needs.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pheasant Pointe Memory Care Community in Molalla, OR is a compassionate and comfortable assisted living community that specializes in memory care. Our board and care home provides a safe and supportive environment for individuals with dementia or memory-related conditions.

We offer a range of amenities to ensure our residents' comfort and well-being. Our dining room serves delicious meals tailored to meet special dietary restrictions, ensuring that each resident's nutritional needs are met. All of our accommodations are fully furnished and include access to Wi-Fi/high-speed internet. Our beautiful garden and outdoor spaces provide opportunities for relaxation and socialization. Housekeeping services are provided, allowing residents to focus on enjoying their time here.

Our dedicated staff are trained to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. We offer specialized memory care programming that focuses on the unique needs of individuals with dementia, as well as a mental wellness program to support their cognitive health.

At Pheasant Pointe Memory Care Community, we understand the importance of transportation for medical appointments. We arrange transport for our residents when needed. Additionally, we have convenient access to cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby.

We strive to create a warm and welcoming community where residents can live comfortably while receiving the care they need. Visit us at Pheasant Pointe Memory Care Community in Molalla, OR and experience the compassionate care we provide firsthand.

Nearby Places of Interest

Cafes

  • Cowboy Coffee (0.1 miles)
  • Hotshots Espresso (1 miles)
  • Colton Cafe (6.6 miles)
  • Starbucks (10.2 miles)
  • The Human Bean Canby, SW 1st Ave (10.2 miles)
  • Dutch Bros Coffee (12.7 miles)
  • Starbucks (12.9 miles)

Physicians

  • Molalla Family Eye Care (0.4 miles)
  • Molalla Medical Clinic (0.5 miles)
  • Family Medical Group of Molalla (1.3 miles)
  • Sanders Hand Therapy (9.7 miles)
  • Trent B. Warren, M.D. - Family Practice (9.8 miles)
  • Dr Warrens Office (9.8 miles)
  • Pacific Medical Group (9.8 miles)

Places of Worship

  • Foothills Community Church (0.5 miles)

Pharmacies

  • Hi-School Pharmacy (0.6 miles)
  • Dave's Prescription Shop (10.2 miles)
  • Walgreens (10.2 miles)
  • Parsons Canby Pharmacy (10.3 miles)
  • Hi-School Pharmacy (12.6 miles)
  • Sav-On Pharmacy (12.7 miles)
  • Hi-School Pharmacy (14.5 miles)

Parks

  • Feyer County Park (1.5 miles)
  • Canby Community Park (9.9 miles)
  • Wait Park (10.4 miles)
  • Molalla River State Park (12.1 miles)
  • Clackamette Park (13.2 miles)
  • Chapin Park (13.4 miles)
  • Memorial Park (14.4 miles)

Restaurants

  • Big Burger Drive-In (2.1 miles)
  • Green Burrito (10.1 miles)
  • Taco Bell (10.2 miles)
  • FOB Taproom (10.2 miles)
  • El Chilito (10.2 miles)
  • McDonald's (10.2 miles)
  • The Wild Hare Saloon Cafe (10.3 miles)

Transportation

  • Enterprise Rent-A-Car (10.1 miles)

Theaters

  • Regal Hilltop Cinema (13.1 miles)

Hospitals

  • Silverton Hospital (14.1 miles)
  • Hand Reconstructive Surgery NW (14.5 miles)
  • West Linn Clinic - US Department of Veterans Affairs (14.9 miles)

Frequently Asked Questions

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