Pheasant Pointe Memory Care Community
Save835 East Main Street, Molalla, OR 97038
For more information about senior living options: (844) 490-3973
Pheasant Pointe Assisted Living and Memory Care is described by many as a loving, caring community where the people who work there take real pride in the residents they serve. Reviewers consistently note that the staff are friendly and attentive, creating an atmosphere that feels safe and welcoming for families visiting or planning a move for a loved one. A common thread is the sense that there is always something happening in the community - from activities designed to engage residents to the daily rhythm of meals and companionship. The arrangement of three meals per day is repeatedly cited as part of the comforting routine that helps residents feel settled and taken care of.
Several observers emphasize the strong focus on memory care and the inclusive, person-centered approach the community strives to maintain. One reviewer highlights a "very happy small town close-knit senior community" where memory care residents are included in general assisted living activities and meals, rather than segregated. The emphasis on dignity, respect, and individualized care stands out in their descriptions, with many noting that Pheasant Pointe aims to keep residents connected to meaningful experiences and to preserve their sense of identity. The setting is described as a country-living environment that welcomes all, with some reviewers calling it a one-of-a-kind place in its approach to dementia care and everyday life.
The facility's leadership and physical improvements receive particular praise. Reviewers talk about a strong foundation of caring leaders and long-tenured staff, which contributes to a sense of stability and reliability. The renovated community is frequently mentioned, with anticipation expressed about continued improvements and apartment updates. Several people describe the value offered by the community as being notably affordable for senior housing, saying that the quality and care provided represent excellent overall value. The sense of pride in the property and upgrades is paired with optimism about what the renovations will bring in terms of resident comfort and quality of life.
Management receives a mix of high praise and sharp criticism. On the positive side, multiple comments celebrate management as wonderful, welcoming, and capable of making families feel like they are part of a extended team. One reviewer specifically lauds the management's professional yet friendly demeanor and the way staff come together to put residents first, creating a team-centered culture. There are stories of compassionate leadership, such as a recent observation of a memorable, respectful moment at the end of a resident's life and appreciation for how the staff supported families through that process. Another guest notes a positive shift in atmosphere since a particular manager joined in August, describing noticeable improvements in attitude and teamwork among residents, families, and staff.
However, not all feedback aligns with these glowing assessments. A number of reviewers express serious concerns about the facility, including allegations of abuse toward residents and the feeling that staff who speak up are penalized. Some comments describe the management as unprofessional, and one person explicitly states that abuse is occurring and that there are consequences for staff who raise concerns. There are also remarks about cleanliness, with one reviewer saying the facility is not very clean, adding to a broader sense of dissatisfaction for at least some families. A few specific staff criticisms appear, including negative remarks aimed at individuals by name, alongside complaints about overall professional conduct within the management team.
Individual staff members attract both praise and scrutiny in these narratives. A positive note comes from those who commend dedicated team members who go above and beyond for residents; for example, a caregiver in the memory care unit is singled out for making the unit run smoothly, often taking on extra shifts to ensure residents and other staff are supported. In contrast, there are pointed criticisms directed at others. One reviewer labels a particular person as "the worst" with a strong verdict about professionalism and personality, highlighting how opinions of staff can vary widely among families and residents. The remarks about leadership, teamwork, and daily interactions underscore that experiences at Pheasant Pointe can differ dramatically depending on whom families and residents encounter.
Families who have lived through real-life scenarios with Pheasant Pointe offer another layer of perspective. For one family, the experience has been profoundly positive: clear, proactive communication during a challenging time, and a sense of security that their loved one remained Covid-free through the pandemic. The same family recounts how the staff provided steady guidance during a wildfire evacuation, describing the team as caring and diligent, and explaining that they were grateful for the level of preparedness and support during a potentially frightening situation. Another guest shares a heartfelt view of the community's memory care team, praising a specific staff member for her reliability, warmth, and commitment to both residents and colleagues.
Taken together, the reviews present a complex portrait of Pheasant Pointe. The community is celebrated for its warm, family-like atmosphere, its resident-centered approach to memory care, and its ongoing renovations that promise enhanced comfort and value. The praise for leadership and teamwork sits alongside significant criticisms that cannot be ignored, including concerns about abuse, professionalism, and cleanliness raised by several reviewers. The narratives also reveal that personal experiences vary widely - some families feel deeply supported and reassured by the care their loved ones receive, while others feel unsettled by negative interactions or unresolved issues.
Ultimately, the sentiment about Pheasant Pointe appears to hinge on lived experience and individual encounters with staff, leadership, and day-to-day operations. For some families, this is a place of safety, dignity, and genuine connection where residents flourish within a thoughtful, activity-rich environment. For others, it is a setting where concerns about safety, respect, and facility upkeep prompt caution and a call for closer scrutiny and accountability. As with many caregiving choices, prospective residents and their families may find it valuable to visit personally, speak with current residents and their families, and observe the daily rhythm of care, meals, and activities to gauge whether this community aligns with their expectations and needs.
Pheasant Pointe Memory Care Community in Molalla, OR is a compassionate and comfortable assisted living community that specializes in memory care. Our board and care home provides a safe and supportive environment for individuals with dementia or memory-related conditions.
We offer a range of amenities to ensure our residents' comfort and well-being. Our dining room serves delicious meals tailored to meet special dietary restrictions, ensuring that each resident's nutritional needs are met. All of our accommodations are fully furnished and include access to Wi-Fi/high-speed internet. Our beautiful garden and outdoor spaces provide opportunities for relaxation and socialization. Housekeeping services are provided, allowing residents to focus on enjoying their time here.
Our dedicated staff are trained to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. We offer specialized memory care programming that focuses on the unique needs of individuals with dementia, as well as a mental wellness program to support their cognitive health.
At Pheasant Pointe Memory Care Community, we understand the importance of transportation for medical appointments. We arrange transport for our residents when needed. Additionally, we have convenient access to cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby.
We strive to create a warm and welcoming community where residents can live comfortably while receiving the care they need. Visit us at Pheasant Pointe Memory Care Community in Molalla, OR and experience the compassionate care we provide firsthand.
Pheasant Pointe Memory Care Community is located at 835 East Main Street, Molalla, OR 97038 in Clackamas County, Oregon
Pheasant Pointe Memory Care Community offers a comprehensive approach to supporting residents with dementia and Alzheimer's disease through its array of tailored services. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while activities of daily living support fosters independence, crucial for emotional well-being. Medication management ensures that residents receive the correct dosages at the right times, which is vital for their health. Meal preparation and service address nutritional needs, promoting physical health and cognitive function. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, further coordinating care through collaboration with healthcare providers. The presence of 24-hour supervision provides safety and security, allowing residents the freedom to engage in specialized memory care programming designed to stimulate cognitive abilities. Additionally, programs targeting mental wellness and mild cognitive impairment are integral in enhancing quality of life, ensuring that residents receive empathetic and effective support throughout their daily routines.
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