Pheasant Pointe Assisted Living

Pros

• The meals and dining service at Pheasant Pointe received high praise, with residents enjoying the food and having no complaints about meal quality.
• The staff are described as wonderful, caring individuals who work tirelessly to take care of the residents.
• Communication from the facility, especially during challenging times like the COVID-19 pandemic and wildfire evacuations, has been phenomenal and reassuring for families.
• The facility is noted for being clean and well-maintained, providing a pleasant environment for both residents and visitors.
• Residents appreciate the variety of activities offered, such as bingo, crafts, shopping trips, and outings to movies.
• Families feel a sense of peace knowing their loved ones are in good hands with patient and loving caregivers who understand the challenges of dementia care.
• Positive experiences during tours highlight polite employees who take time to answer questions thoroughly.

Cons

• The remodeling has been ongoing for six months, resulting in a depressed environment.
• There has been a change of staff, leading to confusion in communication.
• One staff member was observed neglecting her responsibilities while another was overwhelmed with too many clients.
• A resident's UTI went unaddressed by the staff, requiring family intervention to seek urgent care.
• One reviewer felt that the community was nice but that the staff could have been better at watching over the residents.
• The meals were described as inconsistent, with some being not so good at times.
• A resident mentioned that adjustment to the community was difficult and that the staff was not helpful in this process.

Review

Pheasant Pointe Assisted Living has garnered a mix of praise and concern from residents' families and staff alike, illuminating the complexities often associated with senior care facilities. One consistent sentiment expresses that, despite some challenges, the quality of care provided by the staff stands out as a key advantage. Families highlight the dedication and compassion exhibited by caregivers who go above and beyond to ensure their loved ones feel comfortable and supported. Many reviews mention that these caregivers are not just performing their duties; they are genuinely invested in the well-being of each resident.

Several reviews commend Pheasant Pointe’s dining services, which have been rated exceptionally high. Residents enjoy the meals, with one family member noting that their loved one has yet to experience a bad meal during their stay. The encouraging feedback about food quality adds to a generally positive environment, where social interaction is fostered through shared meals. The organization also offers various activities designed to engage residents, such as bingo, crafts, shopping trips, and movie outings. This emphasis on community engagement is vital for promoting mental well-being among seniors residing in assisted living.

However, not all feedback has been glowing; some critiques raise concerns about staffing levels and communication issues during changes in personnel. A particular incident noted how one staff member was overwhelmed while another appeared disengaged during a shift—a situation that detracts from patient care when adequate attention is needed across multiple residents with varying needs. Furthermore, there were alarming reports regarding timely medical interventions; specifically, an instance where potential health concerns were overlooked resulted in families needing to advocate for urgent medical attention themselves.

Despite these difficulties related to staffing and oversight or communication hiccups during transitions between staff members, many families still maintain high regard for Pheasant Pointe. They recognize that caring for elderly individuals—especially those with dementia—can be challenging work and appreciate the effort put forth by many of the employees who remain vigilant despite sometimes feeling stretched thin. Families express gratitude for team members dedicated to providing excellent care even amidst slippery conditions like COVID-19 protocols or other emergencies such as wildfire evacuations.

The facility's cleanliness receives accolades from multiple reviewers who emphasize its inviting atmosphere; it is described as “the cleanest place in town.” Such tidiness contributes significantly to creating an environment where both residents and their families can feel safe and serene. However, it is noted that despite these positive aspects of cleanliness and caregiving quality, the overall costs associated with living at Pheasant Pointe can be daunting for some families as they navigate retirement finances.

In conclusion, while Pheasant Pointe Assisted Living shines in certain areas—particularly in its kitchen offerings and caregiver commitment—it does face challenges commonly found within assisted living environments: high costs coupled with staffing stressors can lead to inconsistent experiences among residents. Each family's experience varies widely based on specific circumstances; nevertheless, many agree on recommending this community due to its general positivity amid hurdles encountered along the way. Ultimately, those seeking assistance will need to weigh these factors accordingly when considering Pheasant Pointe as a suitable option for their loved ones.

This part of Molalla, Oregon offers a range of amenities and services that may appeal to seniors considering the area for living. There are several cafes within close proximity, providing convenient options for enjoying a cup of coffee or a meal. Additionally, there are various medical facilities nearby, including eye care clinics and family medical practices, ensuring access to healthcare services. Places of worship are also located in the area for those seeking spiritual support. In terms of recreation, there are parks where seniors can enjoy outdoor activities and relaxation. Restaurants offering a variety of cuisines are within driving distance, providing dining options for different tastes. Transportation services and theaters are available for entertainment purposes. Furthermore, pharmacies and hospitals in the vicinity offer essential healthcare support when needed. Overall, this part of Molalla presents a well-rounded community that caters to the needs of seniors in terms of health, leisure, and convenience.

Cafes

• Cowboy Coffee (0.1 miles)
• Hotshots Espresso (1 miles)
• Colton Cafe (6.6 miles)
• Starbucks (10.2 miles)
• The Human Bean Canby, SW 1st Ave (10.2 miles)
• Dutch Bros Coffee (12.8 miles)
• Starbucks (12.9 miles)

Physicians

• Molalla Family Eye Care (0.4 miles)
• Molalla Medical Clinic (0.5 miles)
• Family Medical Group of Molalla (1.3 miles)
• Sanders Hand Therapy (9.8 miles)
• Trent B. Warren, M.D. - Family Practice (9.8 miles)
• Dr Warrens Office (9.8 miles)
• Pacific Medical Group (9.9 miles)

Places of Worship

• Foothills Community Church (0.5 miles)

Pharmacies

• Hi-School Pharmacy (0.7 miles)
• Dave's Prescription Shop (10.2 miles)
• Walgreens (10.3 miles)
• Parsons Canby Pharmacy (10.3 miles)
• Hi-School Pharmacy (12.6 miles)
• Sav-On Pharmacy (12.8 miles)
• Hi-School Pharmacy (14.5 miles)

Parks

• Feyer County Park (1.5 miles)
• Canby Community Park (10 miles)
• Wait Park (10.4 miles)
• Molalla River State Park (12.2 miles)
• Clackamette Park (13.2 miles)
• Chapin Park (13.4 miles)
• Memorial Park (14.4 miles)

Restaurants

• Big Burger Drive-In (2.1 miles)
• Green Burrito (10.1 miles)
• Taco Bell (10.2 miles)
• FOB Taproom (10.2 miles)
• El Chilito (10.2 miles)
• McDonald's (10.2 miles)
• The Wild Hare Saloon Cafe (10.3 miles)

Transportation

• Enterprise Rent-A-Car (10.1 miles)

Theaters

• Regal Hilltop Cinema (13.2 miles)

Hospitals

• Silverton Hospital (14.1 miles)
• Hand Reconstructive Surgery NW (14.6 miles)
• West Linn Clinic - US Department of Veterans Affairs (14.9 miles)