440 North West Hillside Park Way, Mcminnville, OR 97128
For more information about senior living options: (844) 490-3973
The Hillside community is described as welcoming, loving, and accepting, with beautiful, peaceful grounds. The staff are capable, compassionate, and dedicated to delivering excellent care. The campus is beautiful, clean, organized, and well thought out. The facility provides coordinated, patient-centered care, working closely with wound clinics and therapists. Residents can make meaningful progress, moving from bed-ridden to walking with assistive devices through therapy. Advocates highlight staff commitment and advocacy, naming individuals who exemplify excellent care. Reviewers consider Hillside to offer excellent value and a strong sense of community for seniors.
The rehab director allegedly offered only about 10 minutes of therapy and gave up without trying different tactics to help the patient follow commands. Staff reportedly used a hoyer lift instead of exploring other methods to move the patient from bed to wheelchair. The patient reportedly spent about a week with internal bleeding after a fall while under Hillside's watch. The facility allegedly planned to discharge a patient for "no progress" after about 20 days, prompting a hospital transfer. Meals during COVID were described as lacking nutritional value and served cold in Styrofoam containers. Management was described as hostile to family questions and refused to address concerns such as mold. The facility was criticized as corporate-owned, with claims that it prioritizes shareholders over residents' well-being. CNAs were reportedly understaffed and often quit, resulting in 1?2 hour delays to change a patient.There is a broad spectrum of experiences shared by people connected to Hillside Skilled Nursing and Memory Care in McMinnville, but a common thread runs through many of the stories: the place feels like family to some, while others recount serious concerns that leave them questioning its care and communication. For some families, Hillside and its grounds offer a welcoming, peaceful environment with friendly staff who they believe genuinely care about residents. Several reviewers describe the grounds as beautiful and the community as warm, with a sense of belonging among neighbors and a culture that values staying active and engaged. A few even call Hillside the best value in the area for a continuing care setting, highlighting the overall feel of stability, safety, and connection that many residents and families are seeking.
A particularly detailed and positive narrative focuses on the skilled nursing side of the operation. One reviewer arrived from a burn center and found Hillside to be exceptionally organized in planning care. They describe a thorough intake that assessed wound care and physical therapy needs, followed by coordinated work with a wound clinic. Therapists - both physical and occupational - progressed rehabilitation in step with the healing of a significant third-degree burn on the bottom of the foot. Over roughly three months, the patient moved from being bed-bound to a wheelchair, then to a walker, with careful monitoring to avoid setbacks. The reviewer emphasizes not just medical proficiency but the emotional support provided by the Hillside team, noting that encouragement and teamwork helped keep them from giving up. They acknowledge systemic challenges - insurance constraints and the realities of healthcare administration - but maintain that, given the circumstances, Hillside would be their choice again if they needed skilled nursing care in the future.
Not all stories align with that bright picture, however. Another family member recounts a starkly different experience. Their mother entered Hillside after a massive stroke and describes a rehab director who seemingly gave up quickly, offering as little as ten minutes of therapy per day and relying on a hoyer lift for transfers rather than exploring other approaches. They describe a cascade of concerns: a catheter and feeding tube, ongoing swallowing issues, and an expectation of discharge after about 20 days predicated on billing cycles rather than the patient's progress. They say the hospital ultimately questioned the lack of progress and removed the catheter when the patient was moved elsewhere. The patient later improved substantially at another facility, prompting the family to advocate strongly for alternative rehab options and to suggest that Hillside may discharge too early when progress stalls. This account emphasizes the importance of diligent advocacy and independent review when navigating long-term care decisions.
There are also voices of praise that focus on the staff's commitment and the facility's atmosphere. A reviewer who toured Hillside with a focus on its clinical teams singled out the clear dedication of the caregivers and clinicians. They highlighted the campus as clean, organized, and well thought out, and they specifically thanked two staff members, Laura Galbraith and Dawn Frost, for their advocacy on behalf of patients. This perspective paints Hillside as a place where compassionate advocacy, patient-centered care, and attentive administration can come together to create a truly supportive environment.
Another extreme perspective comes from a different family member who believes their mother's experience was deeply troubling. They claim that their mother was not listened to as she endured pain, and they recount serious concerns about the nursing leadership, including accusations that the director of nursing dismissed concerns and framed family worries about bowel care as fixation. They describe ongoing understaffing and delays in basic caregiving tasks, and they ultimately hold Hillside responsible for a tragic outcome they attribute to neglect. They also call for shutdown of the facility, expressing a strong sense that the care culture there could not safely support vulnerable residents.
Beyond the nursing floor, there are moments of unwavering positivity. One reviewer states that there has not been a single day of regret about moving to Hillside, describing the place as caring, stimulating, and enjoyable, with a campus that is beautiful. Another family remembers living there for several years and, even in the face of a troubling time, emphasizes a sense of blessing to be part of the community and a hope to stay active with neighbors. They do admit one difficult memory - questions about mold and a swampy yard around a cottage that were never resolved and a lack of clear communication from management - but they still speak from the heart about the overall value of the community and the relationships formed there.
There are also important cautionary notes about potential gaps in oversight and communication. One reviewer who shared a personal tribute to a beloved mother asserts that the living experience and the care culture can feel impersonal or corporate, with misunderstandings about what independent living versus skilled nursing entails. They recount experiences during the COVID era where meals were criticized for nutritional value and temperature, and where the family felt weight loss and other health concerns were not adequately addressed at a particular stage of care. The overarching message is a reminder to prospective families to do diligent shopping around, compare options, and not assume that a single facility will meet every need or expectation.
Taken together, these reviews sketch a community that can be deeply meaningful and transformative for some residents and families, while presenting serious concerns for others. The most compelling throughline is the recognition that Hillside, like many senior-care facilities, sits at the intersection of compassionate, hands-on clinical care and the complicated realities of healthcare systems and governance. For some, the facility delivers exceptional rehabilitation outcomes, thoughtful interdisciplinary collaboration, and an atmosphere that feels like family, with serene grounds and engaging opportunities. For others, unmet expectations, perceived under-therapy, communication gaps, or experiences of administrative rigidity have left lasting dissatisfaction and, in some cases, life-altering consequences.
If you're considering Hillside for yourself or a loved one, the collective voice urges a careful, nuanced approach: visit the campus, tour the clinical teams, ask direct questions about individual rehabilitation plans, and seek out recent feedback from multiple sources. It's clear that Hillside can be a place of strong, life-changing care and warmth, but as with any senior-care decision, it's essential to gather as many perspectives as possible, assess personal needs, and ensure alignment between expectations, care philosophy, and the available care options.
68 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Terrace At Hillside Assisted Living in McMinnville, OR offers a range of care services and amenities to ensure the comfort and well-being of its residents. As a Continuing Care Retirement Community (CCRC), it provides different levels of care based on individual needs, including Skilled Nursing Facility services.
Residents can enjoy various amenities such as a beauty salon, fully furnished accommodations, cable or satellite TV, and Wi-Fi/high-speed internet access. The community also offers convenient transportation options for its residents through community-operated transportation services and transportation arrangements.
For dining options, the Terrace At Hillside Assisted Living caters to special dietary restrictions and provides restaurant-style dining experiences. Additionally, residents have access to a fitness room, gaming room, small library, wellness center, and outdoor spaces like gardens.
High-quality care is provided by trained staff who offer 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Medication management services are available alongside assistance with transfers for those who require it. Furthermore, the community offers diabetes diet plans and meals prepared based on specific dietary restrictions.
To keep residents engaged and active, numerous activities are organized regularly. These include fitness programs, resident-run activities, scheduled daily activities, planned day trips facilitated by concierge services. Additionally, there are several nearby attractions such as cafes, parks, pharmacies, physicians' offices restaurants making it easy for residents to explore their surroundings or access essential amenities.
Overall, the Terrace At Hillside Assisted Living provides a comprehensive range of care services and amenities to ensure a comfortable and fulfilling lifestyle for its residents in McMinnville, OR.
Terrace At Hillside Assisted Living is located at 440 North West Hillside Park Way, Mcminnville, OR 97128 in Yamhill County, Oregon
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