Monterey Court Memory Care

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  • Interior

    A cozy dining room with wooden floors, tables, and chairs, illuminated by elegant lighting.

  • Decor

    A cozy meeting room with a round table, four chairs, and decorative artwork on the walls.

  • Living Room

    A cozy living room with comfortable seating and a television stand.

  • Building

    A sunny day outside a single-story office building with surrounding greenery and a well-maintained parking area.

  • Trees

    A charming house surrounded by lush greenery and a well-maintained garden.

  • Dining

    A beautifully set dining table with plates of food, slices of cake, glasses of lemonade, and a vase of flowers.

  • Landscaping

    A serene outdoor pathway lined with plants and benches on a sunny day.

  • Garden

    A cozy outdoor patio with a table, umbrella, and barbecue grill in a garden setting on a sunny day.

  • Artwork

    Cozy waiting room with comfortable chairs and elegant decor.

  • Seating Area

    A spacious and well-lit waiting room featuring comfortable seating and a television.

  • Bathroom

    A cozy bathroom with a vintage bathtub, colorful towel rack, and bright curtains.

  • Television

    A cozy living room with comfortable seating and a large screen for entertainment.

  • Lobby

    A welcoming reception area with a desk and seating.

  • Pathway

    A charming house surrounded by blooming flowers and a well-maintained garden in springtime.

Monterey Court Memory Care

8915 Southeast Monterey Avenue, Happy Valley, OR 97086

For more information about senior living options: (844) 490-3973

3.7 from 26 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
1
1 stars
7

Assisted Living Memory Care

Overall Review of Monterey Court Memory Care

Pros

  • pro The facility is very clean with a good staff-to-resident ratio.
  • pro The staff treat residents with kindness and understanding.
  • pro Families appreciate knowing each caregiver and staff member, down to maintenance and laundry.
  • pro The staff are quick to respond to ongoing issues.
  • pro The staff are helpful and friendly.
  • pro The executive director and her team provide care that puts residents' needs first, and the facility is clean and smells great.
  • pro The staff are kind and attentive to each resident.
  • pro The meals are warm and flavorful.
  • pro The activities director helps residents feel at home and part of the family.
  • pro Monterey Court is described as wonderful, with loving, caring, and patient staff.
  • pro The facility is a cute boutique-style community.
  • pro They offer crafts and field trips to engage residents.
  • pro The memory care facility is very clean, with planned activities for the day.

Cons

  • pro The facility announced it was closing with 60 days' notice and then demanded residents leave within 30 days, which was viewed as unprofessional.
  • pro The facility was described as needing a serious overhaul.
  • pro The executive director has changed three to four times in the last year, leaving staff unsure about leadership.
  • pro There were reports of verbal abuse and physical abuse by patients.
  • pro The food was described as atrocious and not accommodating for diabetics.
  • pro The facility had violations and its license was in question.
  • pro There were times when only one caregiver per section was available, which did not seem adequate.
  • pro A resident was left in the hallway for over an hour with no staff around.
  • pro Beds were left with urine-saturated sheets and floors were sticky and unclean.
  • pro Personal belongings reportedly disappeared from residents' rooms.

Review

Monterey Court presents itself in many reviews as a warm, boutique-style memory care community that feels smaller in scale but big on amenities. Visitors consistently describe a clean, well-kept environment with a tangible sense of care and connection. The facility's smaller size seems to translate into a high level of familiarity: families say they can get to know not just the caregivers but the maintenance staff and even the person who runs the laundry. Several reviewers highlight an impressively responsive team - issues are addressed quickly, and family members feel involved in the day-to-day well-being of their loved ones. The ambiance is frequently described as calm and welcoming, with remarks about the smell of cleanliness and the overall gentleness of the atmosphere.

Within this environment, the leadership and frontline staff receive strong praise from many families. One reviewer specifically lauds Executive Director Mary and her team for prioritizing resident care, noting that the facility is currently undergoing remodels but remains clean and well-kept, with staff who are friendly and caring. The positive experiences extend to daily interactions: families report being greeted warmly at the front door, having questions answered or investigated promptly, and receiving regular updates about their loved ones. The place seems to foster ongoing communication - families feel they are kept in the loop and that their needs are anticipated and met. In short, several accounts frame Monterey Court as a place where attentive staff and responsive administration create a sense of reassurance for families.

Activities and social engagement are also a consistent theme in the favorable reviews. Reviewers describe an involved activities director who works to make residents feel at home and integrated into the community, ensuring they feel part of a caring, familial environment. There are mentions of structured programs, crafts, and outings such as field trips, which help keep residents occupied and engaged. The facility's layout - described as having multiple sections and a secure outdoor courtyard - appears to support independent movement within a safe, supervised setting. Food is frequently praised as well: meals are described as warm and flavorful, with vegetables served regularly, contributing to a sense of normalcy and comfort in daily life.

Yet the collection of reviews also reveals significant concerns and substantial criticisms that cannot be overlooked. An important update notes that Monterey Court is closing, with a series of escalating notices that some families found abrupt and unprofessional. What began as a 60-day notice reportedly shortened to a 30-day requirement for residents to move, triggering feelings of insecurity and shock for families who trusted the facility with their loved ones. This development casts a long shadow over the otherwise positive portrayals and raises questions about governance and stability during a period of transition.

Several reviews raise more troubling concerns about safety, governance, and quality of care. One family describes repeated verbal abuse toward their relative, along with alleged physical incidents involving other residents, and cites state intervention and license issues as signs of deeper problems. Others criticize the facility's upkeep and management, noting frequent leadership changes - an executive director rotating several times in a year - and a sense of confusion about who is in charge. Additional complaints point to substandard dietary provisions for residents with special needs (such as diabetes), and overall conditions that some feel fail to meet basic expectations for safety and nutrition.

There are also vivid accounts illustrating potential safety risks and a lack of staffing. A reviewer recounts leaving a loved one unattended in the hallway for an extended period, difficulties communicating due to language barriers, and unsanitary conditions such as a bed saturated with urine and soiled linens - a scenario that understandably alarms families about the vulnerability of residents with advanced dementia. Other complaints focus on operational frustrations: a barrier to family access, with a policy that supposedly requires a 24-hour notice to visit, limits room access, and permits viewing only with advance arranging, which some families say obstructs genuine oversight. There is also mention of staffing constraints, with sections described as having only one caregiver per area, despite the facility's division into four sections of 12 rooms each - an arrangement some reviewers feel falls short of providing adequate supervision and attention.

Against these poignant concerns, several reviews still acknowledge the realities of running a memory care community: families recognize that Monterey Court can be a supportive, loving environment for many residents. They praise caregivers who are kind and attentive, the general cleanliness of the facility, and the warmth that permeates front-door interactions and daily routines. Even in the face of policy frustrations or regulatory alarms, there is a sense from some that the staff genuinely cares for residents and strives to maintain meaningful engagement through programs and daily care. The anecdotes about tours and positive personal connections - such as compliments about the kindness of staff and the quality of tours conducted by caregivers like Catlin and Kayla - underscore that for some families, Monterey Court has offered a dependable, comforting home for their loved ones.

In summary, Monterey Court emerges as a facility with a deeply human core: a place that many families find clean, welcoming, and staffed by people who treat residents with care and respect. The stories converge on a shared trust in good intentions and compassionate caregiving, while also presenting a stark, contrasting reality of governance challenges, safety concerns, and policy frustrations that have left some families wary and seeking alternative arrangements. The closing notice adds a final, unsettling layer to the narrative, transforming what has been described as a nurturing environment by some into a difficult, unsettled landscape for others. The overall impression is one of a community that can shine in warmth and attentiveness but is not without serious and, at times, alarming vulnerabilities that prospective residents and families would be wise to weigh carefully.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (10 miles away) Portland International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Monterey Court Memory Care is an assisted living community located in Happy Valley, Oregon. Here, we specialize in providing excellent memory care services for individuals with Alzheimer's disease or other forms of dementia. Our dedicated team of caregivers is available 24/7 to ensure the safety and well-being of our residents.

Our community offers a variety of amenities to make our residents feel comfortable and at home. Each unit comes fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Our dining room provides restaurant-style meals prepared by our experienced staff, who can also accommodate special dietary restrictions. In addition, we offer housekeeping services to keep the living spaces clean and organized.

At Monterey Court Memory Care, we understand the importance of mental stimulation and social engagement for individuals with memory impairments. We have a small library where residents can relax and enjoy books or engage in resident-run activities. Our dedicated activity coordinators plan daily scheduled activities that cater to the specific needs and interests of our residents.

We prioritize the health and well-being of our residents by offering personalized care services such as assistance with daily activities like bathing, dressing, and transfers. Our caregivers also coordinate with health care providers to ensure seamless communication for necessary medical treatments or assistance.

In terms of nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals within close proximity to our community. This allows for easy access to various recreational activities as well as medical services whenever needed.

Overall, Monterey Court Memory Care strives to provide a safe and nurturing environment where individuals with memory impairments can live comfortably while receiving quality care.

Nearby Places of Interest

Restaurants

  • Chick-Fil-A (0.4 miles)
  • The Old Spaghetti Factory (0.5 miles)
  • McDonald's (2.8 miles)
  • H.K. Cafe (3.6 miles)
  • Bodega PDX (3.8 miles)
  • High Rocks Steak and Chops (4 miles)
  • Thunderbird (4.3 miles)

Physicians

  • Kaiser Permanente Mount Talbert - Emily West MD (0.7 miles)
  • Kaiser Sunnybrook - Institut (0.7 miles)
  • Metropolitan Pediatrics (1.1 miles)
  • Pacific Digestive Associates (2.1 miles)
  • Sellwood Medical Clinic (4.3 miles)
  • Avada Hearing Care Center (5.1 miles)
  • Richmond Family Health Center (5.2 miles)

Hospitals

  • Kaiser Sunnyside Medical Center (0.7 miles)
  • Providence Milwaukie Hospital (2.8 miles)
  • Adventist Medical Center (5.1 miles)
  • Portland VA Medical Center (6.7 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Rite Aid (1.6 miles)
  • Walgreens (1.7 miles)
  • Rite Aid (2.6 miles)
  • Walgreens (2.8 miles)
  • Kaiser Sunnybrook Pharmacy (3.3 miles)
  • Safeway Pharmacy (3.6 miles)

Parks

  • Southern Lites Park (1.5 miles)
  • Happy Valley Park (2.6 miles)
  • Lents Park (3.3 miles)
  • Hidden Falls Nature Park (3.6 miles)
  • Stringfield Family Park (3.8 miles)
  • Windswept Waters (4 miles)
  • Rivervilla Park (4.1 miles)

Theaters

  • Century 16 Eastport Plaza (3.8 miles)

Cafes

  • Keeper Coffee Co. (4.2 miles)
  • Starbucks (4.7 miles)
  • Portland Cà Phê (4.8 miles)
  • Dutch Bros Coffee (4.9 miles)
  • Starbucks (5.1 miles)
  • Common Grounds Coffee House (5.5 miles)
  • Starbucks (5.6 miles)

Frequently Asked Questions

Where is Monterey Court Memory Care?
Does Monterey Court Memory Care provide care for residents with dementia or Alzheimer's disease?
What photos are available for Monterey Court Memory Care in Happy Valley, Oregon?

Nearby Communities

Assisted Living in Nearby Cities

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