Sapphire at The Amber

Pros

• The residents at The Amber receive excellent care from a dedicated and friendly staff.
• The facility offers a variety of engaging activities, such as bingo and arts and crafts, which enhance residents' quality of life.
• Family members feel relieved knowing that their loved ones are well cared for in a clean and pleasant environment.
• The proximity to medical and dental care is convenient for residents, providing peace of mind for families.
• New management at The Amber is focused on ensuring that everything runs smoothly and that residents receive the attention they need.
• Staff members go above and beyond to comfort and engage with residents, showing genuine kindness and compassion.
• Family members appreciate the positive atmosphere at The Amber, where residents can socialize and enjoy various activities together.

Cons

• The facility was reported to have left a resident in a wheelchair overnight, leading to a fall and subsequent hospitalization.
• There were complaints about the staff being unfriendly and not well-trained.
• The new supervisor was described as rude, unkind, heartless, and untrustworthy.
• Residents were allegedly forbidden from talking to staff, creating an oppressive environment.
• Arts and crafts projects created by residents were removed from the walls.
• Important personnel files of the staff were reportedly destroyed by management.
• There was no nurse available for residents, as they had quit due to management issues.
• Activities for residents were said to be conducted in a way that did not encourage resident participation.
• The facility lacked transportation for resident outings, limiting their activities outside of the residence.
• Reports indicated that food quality was poor and care for residents was inadequate, with infrequent showers and late medication delivery.
• Overall cleanliness of rooms was criticized, suggesting neglect in maintenance and care standards.

Review

The experiences shared by families regarding assisted living facilities, particularly The Amber, reveal a wide spectrum of care quality and management effectiveness. While some families praised the facility for its supportive environment and attentive staff, others expressed profound dissatisfaction with care standards and management practices.

One reviewer recounted a harrowing experience at another facility called Sapphire at The Amber. Their grandfather was not only left in his wheelchair overnight but later fell, resulting in an emergency hospital visit. This incident raised alarming questions about the adequacy of care provided to vulnerable residents. Such neglect is understandably infuriating for families who entrust their loved ones' well-being to these facilities. Following the incident, the reviewer mentioned that the head of the facility was let go, suggesting systemic issues regarding staff training and oversight.

In stark contrast to this negative experience, other reviewers heralded The Amber as a model of assisted living care. They highlighted various aspects that contributed to their positive experiences?caring staff at all levels, from administration to nursing and dining services. One family noted that the proximity of medical and dental care facilities alleviated stress for them, allowing them to focus on their loved ones? needs rather than logistical concerns. The assurance that their family members were in good hands brought peace of mind during what can be an overwhelming time.

Another glowing review emphasized changes in management, which reportedly improved operational efficiency and resident welfare considerably. Families noted how extraordinary the staff were?genuinely friendly and caring towards residents. These interactions weren't simply performative; one observer witnessed caregivers providing companionship by sitting with residents during off-hours?a vital aspect that speaks volumes about the ethos of assisted living environments where emotional support is as essential as physical care.

Activities available for residents also garnered praise among some reviewers for fostering community engagement. From bingo games to relaxation areas featuring live piano music, there seemed to be ample opportunities for socialization and recreation within The Amber?s walls. Such activities contribute positively not just to physical health but also to mental stimulation?a critical factor in enhancing quality of life for elderly individuals requiring additional assistance.

However, on another front, serious allegations surfaced against management practices in some reviews claiming mismanagement characterized by rudeness and punitive measures against both residents and staff. Detractors claimed that a new supervisor behaved more like a prison warden than an empathetic leader?barriers were erected between staff and residents leading to feelings of isolation among both parties. They alleged instances of significant neglect: insufficient hygiene practices such as showering only once a week; poor medication management leading to delayed or missed doses; lackluster food quality; unrealistic activity planning which left many feeling disengaged rather than empowered.

Despite these contrasting perspectives?where some families felt reassured by genuine care while others wrestled with significant grievances?it becomes evident that prospective residents or their family members must scrutinize assisted living options thoroughly before making decisions about long-term placement. Engaging directly with current residents or their families may provide valuable insights into day-to-day operations beyond superficial impressions?highlighting essential elements such as consistency in personal interactions and genuine commitment to each resident?s well-being are paramount when selecting an appropriate environment for those who need additional help as they navigate their golden years.

This area of Clatskanie, Oregon offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies within close proximity, access to prescription medications and healthcare is convenient. There are also several restaurants and cafes for dining out or grabbing a quick bite to eat. Places of worship provide spiritual support, while nearby physicians and hospitals ensure quality healthcare options. Parks offer opportunities for outdoor activities and relaxation, while transportation services like car rentals make getting around easy. Overall, this area provides a good balance of essential services and recreational activities that can contribute to a comfortable and fulfilling senior living experience.

Pharmacies

• Hi-School Pharmacy (0.1 miles)
• Cathlamet Pharmacy (10.8 miles)
• Walmart Pharmacy (11.3 miles)
• Fred Meyer Pharmacy (12.1 miles)
• Walgreens (12.2 miles)
• Safeway Pharmacy (12.3 miles)
• Safeway Pharmacy (13.1 miles)

Restaurants

• Alston Pub & Grub (7.7 miles)
• The Birk (9.8 miles)
• Star Systems (10 miles)
• Guadalajara Grill & Cantina (10.8 miles)
• River Mile 38 Brewing Co. (10.9 miles)
• Woodshed Restaurant & Lounge (11.4 miles)
• Rainier Deli & Mart (11.9 miles)

Places of Worship

• Longview Bible Baptist Church (10.8 miles)
• Cathlamet Assembly of God (10.8 miles)
• United Pentecostal Church (10.9 miles)
• Church of Christ-Pacific Way (11.7 miles)
• Calvary Community Church (11.9 miles)
• Emmanuel Lutheran Church (12.6 miles)
• Northlake Baptist Church (12.7 miles)

Physicians

• Wahkiakum Family Health Center (10.9 miles)
• Wahkiakum Family Practice Clinic (10.9 miles)
• PeaceHealth Family Medicine (12.8 miles)
• Cancer Center (12.9 miles)
• Robert Samuel Hopkins MD (12.9 miles)
• PeaceHealth Women's Clinic (12.9 miles)
• Schostal Clifford MD - PeaceHealth Medical Group-Lower Columbia (12.9 miles)

Cafes

• Overflow Cafe (11.9 miles)
• Dutch Bros Coffee (13 miles)
• Monticello Wood Fired Pizzeria (13.1 miles)
• Corner Cafe (13.1 miles)
• Guse's Gourmet Coffee (13.3 miles)
• Longview Donut’s (13.7 miles)

Parks

• Lake Sacajawea Park (12.6 miles)
• The Lake (12.8 miles)
• Vandercook Park (12.9 miles)
• Victoria Freeman Park (13.3 miles)

Hospitals

• Peace Health (13 miles)
• Northwest Permanente PC Physicians and Surgeons (13.7 miles)

Transportation

• Enterprise Rent-A-Car (13.2 miles)
• Enterprise Truck Rental (13.2 miles)
• Enterprise Rent-A-Car (13.4 miles)