Overall Review of Edenwood Apartments
caveat
5 reviews mention this
Pest problems are a major concern
Multiple residents describe serious pest infestations.
A recurring complaint is pests, including reports of roaches, mice, rats, and bedbugs. Several reviews connect these issues to damaged belongings and the need to discard items because of infestation. A few comments also point to cleanliness issues around units and common areas while describing ongoing pest problems.
caveat
6 reviews mention this
Repairs and maintenance feel inconsistent
Residents describe repairs that are hit-or-miss.
Some residents say maintenance fixes issues quickly and takes care of needs promptly. Others report the office never shows up, delays repairs for months, or leaves the same problems unresolved. A recurring frustration is difficulty getting follow-up after maintenance requests, including neglected fixes after the community said they would respond.
caveat
7 reviews mention this
Staff responsiveness gets mixed feedback
Residents and visitors report mixed experiences with staff.
Positive reviews mention polite, professional staff and service that residents feel they can rely on. Other reviews describe unprofessional behavior, rudeness, and threats or intimidation from management. There are also complaints about difficulty reaching the office by phone or voicemail, with promises not followed through.
common
2 reviews mention this
Some people value the quiet
Residents mention the community can feel quiet.
A couple of residents describe the property as quiet. They also mention neighbors keeping to themselves, which is part of why they like living there. Not every review echoes this, but quietness shows up as a clear theme in the positive feedback.
caveat
3 reviews mention this
Safety concerns come up often
Safety concerns and nearby violence are mentioned repeatedly.
Several reviews raise concerns about shootings and violent activity in the surrounding area. One review also mentions limited security presence and notes that cameras did not prevent vandalism and trespassing. Overall, these comments focus more on safety than on day-to-day services.
caveat
2 reviews mention this
Affordability is tied to low income
Rent is discussed in the context of low income housing.
Some reviewers frame the complex as low-income housing. At the same time, there are complaints that the rent levels they paid felt too high given maintenance and pest problems. Another review describes looking for an affordable option on a fixed income, tying the search to cost.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.