Brookdale Bartlesville South

Pros

• The residents feel an overwhelming sense of love and friendship from the staff at Brookdale.
• The staff provides exceptional care and pays close attention to each resident's needs, making them feel safe and valued.
• Frequent fun activities keep the residents engaged and happy, contributing to a lively atmosphere.
• The facility is consistently clean and well-maintained, creating a pleasant living environment for residents.
• Families appreciate the strong communication from staff, including updates and pictures that help them stay connected with their loved ones.
• Residents enjoy participating in various activities such as arts and crafts, music events, and social outings.
• The compassionate nature of the staff fosters a positive experience for both residents and their families.
• Many reviewers highlight the professionalism and attentiveness of the personnel, enhancing the overall quality of care provided.
• Positive adjustments to new living situations are frequently noted by families who have placed their loved ones in Brookdale's care.
• Residents often express satisfaction with their meals, enjoying well-balanced and nutritious food options provided by the facility.

Cons

• The staff is unprofessional, and there is a high turnover rate among employees.
• The Executive Director encourages drama and spies on the staff, creating a negative work environment.
• Despite the facility being clean, there were issues with high-pressure sales tactics during the admission process.
• Communication about billing was unclear, leading to unexpected charges and no options for refunds.
• There were concerns regarding safety when a resident mistakenly entered other rooms at night, despite assurances from staff that it wouldn't happen again.
• Although the food is balanced and nutritious, some residents have expressed dissatisfaction with its quality.
• Some family members felt that certain aspects of care did not meet their expectations or needs adequately.
• The overall experience was not satisfactory for one family member due to poor communication from the nursing director after admission.

Review

Brookdale Bartlesville South has received a wide range of feedback from families and residents who have experienced its assisted living services. Many family members express profound gratitude for the care their loved ones receive, emphasizing the emotional and social well-being fostered within the community. One user highlighted how her sister, who has been a resident since January 2023, adjusted to living with dementia while surrounded by staff that feel more like friends than caregivers. This sense of belonging and connection appears to be a defining feature of Brookdale. The joy shared between residents and staff is apparent, suggesting an environment where love and laughter flourish amid challenging circumstances.

The atmosphere at Brookdale seems to be both warm and welcoming, as reflected in numerous testimonials regarding the cleanliness and pleasantness of the facility itself. Families appreciate the effort staff put into maintaining an orderly environment; however, there are mentions that staffing levels may sometimes feel stretched thin. Visitors also note that frequent activities were available for residents, allowing them to engage in hobbies and socialize with one another—important factors in maintaining a high quality of life for those with memory care needs.

While there are many positive experiences reported at Brookdale, some families voiced concerns regarding significant rent increases—one noted a jump of $500 per month starting in January—which they considered excessive given their loved one's financial situation. Despite this concern about affordability, most reviews highlight that the value placed on care is worth it, particularly when families see their loved ones thriving in such an environment. Staff updates involving photographs and personal communications have also been frequently praised, helping families feel connected even from afar.

On the other hand, some reviews indicate mixed experiences during the transition period for new residents adjusting to life at Brookdale. One family mentioned incidents where security protocols were challenged due to other residents wandering into rooms inadvertently. While such situations can understandably raise alarms about safety measures, reviewers acknowledged how promptly staff addressed these concerns with reassurance and respect for their loved ones' preferences.

The quality of care provided by Brookdale’s team has repeatedly garnered positive remarks from reviewers. Families report feeling confident in the knowledge exhibited by caregivers concerning their loved ones’ needs—particularly for those living with dementia—alongside praise for structured activity programs designed to keep spirits high among residents. Food quality also received commendations despite occasional personal preferences expressed by some residents about menu options.

Despite some less favorable experiences highlighted—such as feelings of high-pressure sales tactics during initial admissions or issues surrounding billing transparency—the overwhelming sentiment remains one of appreciation for what Brookdale Bartlesville South offers its community members. Family members find comfort knowing their loved ones are being cared for by attentive professionals dedicated not just to routine tasks but genuinely invested in creating delightful daily interactions fostering happiness among residents. With a compassionate leadership team at the helm—described as hardworking and deeply caring—their focus on providing exceptional service continues to create trust within what many deem a fabulous community setting filled with light-heartedness and positivity.

In summary, while each family's experience varies based on individual needs or circumstances faced during transitions into assisted living environments like Brookdale Bartlesville South, there is consensus among many that overall quality care combined with a warm atmosphere makes this facility stand out in terms of providing support tailored specifically toward enhancing every resident's unique lifestyle journey.

This area of Bartlesville, Oklahoma offers a variety of amenities and services that may be appealing for senior living. There are several physicians' offices nearby, as well as pharmacies for easy access to medical care and prescriptions. There are also cafes and restaurants within close proximity, providing convenient dining options. Additionally, the presence of theaters and places of worship cater to a range of interests and spiritual needs. For outdoor recreation, there are parks within a few miles, allowing for leisurely walks or relaxation in nature. Overall, this part of Bartlesville appears to be a well-rounded community with essential services and recreational opportunities readily available.

Physicians

• JP Imaging (0.1 miles)
• Hubbard, Bret Axis Healthcare Bartlesville Urgent Care (0.5 miles)
• Tulsa Pain Consultants - Bartlesville (0.6 miles)
• Dr. Emily Bussey O.D. (0.7 miles)
• Phillip E. Foust, O.D. - Foust Family Eye Care (1.3 miles)
• Spring Dental (2.4 miles)
• Gap Medical (2.5 miles)

Cafes

• Jude's Health & Java House (0.3 miles)
• Daylight Donuts (3.4 miles)

Pharmacies

• Sav-On Pharmacy (0.4 miles)
• Food Pyramid Express (0.4 miles)
• Walgreens (1.1 miles)
• Vipersejuice.Com (1.5 miles)
• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3 miles)

Restaurants

• McDonald's (0.4 miles)
• Taco Bueno (0.6 miles)
• Freddy's Frozen Custard (0.9 miles)
• Freddy's (0.9 miles)
• El Maguey (1.1 miles)
• Sonic Drive-In (1.4 miles)
• Sushi One (1.6 miles)

Theaters

• Regal Bartlesville Movies (0.6 miles)

Places of Worship

• Vine Life Church (1.6 miles)
• Life Church of Bartlesville (1.6 miles)
• Christ Community Church (1.6 miles)
• Southern Baptist Convention (1.6 miles)
• Wesleyan Church-Tristate Dist (1.6 miles)
• Southern Baptist Convention (1.8 miles)
• Redeemer Lutheran Church (1.9 miles)

Transportation

• U-Haul (2.6 miles)
• Enterprise Rent-A-Car (3.5 miles)
• Alamo (3.5 miles)

Hospitals

• Jane Phillips Medical Center (3.1 miles)
• Bartlesville Surgery Center (3.2 miles)

Parks

• Sooner Park Play Tower (3.3 miles)
• Sooner Park (3.3 miles)
• Okmulgee State Park (4.4 miles)