Canterbury of Twinsburg

Pros

• The staff at Legacy Place - Twinsburg was very responsive and friendly, creating a welcoming environment for residents.
• The facility was sparkling clean and well-maintained, which impressed visitors.
• Residents enjoyed engaging activities like breakfast, Bingo, and lunch in a nice dining area.
• One resident appreciated the option to bring personal furniture to make the private unit feel more comfortable.
• A family member noted that their mother received excellent care and built friendships during her stay at Legacy Place.

Cons

• The nursing home had significant delays in administering pain medication and providing basic care, as exemplified by a bedpan waiting for 20 minutes and an hour wait for meds.
• A resident was left in a feces and urine-soaked bed for an extended period, indicating poor hygiene and neglect of care.
• There were multiple violations of the Nursing Home Bill of Rights, leading to a formal complaint against the facility.
• After speaking out about living conditions, a resident faced retaliation by being essentially kicked out of the facility.
• The management appears to discourage residents from expressing concerns or trying to improve their living conditions.

Review

In recent reviews of Legacy Place - Twinsburg, a nursing and rehabilitation facility, experiences of residents and their families have varied significantly, highlighting both commendable aspects and serious concerns regarding care and management. While some reviewers praise the facility for its cleanliness, staff responsiveness, and overall environment, others express deep dissatisfaction with the treatment received by their loved ones. This duality raises critical questions about the quality of care provided at this establishment.

One family member recounted the excellent care their mother received at Legacy Place. They described the staff as friendly, stating that her mother enjoyed making new friends while there. The reviewer appreciated the positive atmosphere created by both staff interactions and the social opportunities available to residents. They noted that their mother's experience was largely beneficial, pointing out how important it was for her emotional well-being to be in such a supportive environment.

Conversely, another reviewer expressed profound frustration with the facility's management and overall patient care. They detailed an alarming incident where their mother had to wait an excessive amount of time—up to 20 minutes—for basic needs like being changed or having access to pain medication following a knee replacement surgery. The reviewer highlighted that this was not an isolated event; rather, it reflected a troubling pattern of neglect that left their loved one in uncomfortable situations, including lying in soiled bedding for hours until family members arrived. This lack of timely attention sent shockwaves through their family and prompted thoughts of escalating complaints to state authorities due to ongoing concerns about hygiene and dignity.

Further complicating matters at Legacy Place-Twinsburg are allegations related to patient rights violations. A longtime resident’s family member noted that what initially seemed like a top-notch facility turned into a troubling experience after their father regained his health and mental capacity. They claimed that once he was able to advocate for himself more effectively, he faced repercussions from management that culminated in multiple violations against him as per the Nursing Home Bill of Rights. This led them to file formal complaints with state Department officials after discovering persistent issues during investigations into these alleged abuses.

Despite these grave accusations regarding mistreatment and neglectful practices within certain areas of Legacy Place-Twinsburg's operations, some families continue to have positive experiences. One contrast came from a user who marveled at how pleasant the environment was upon visiting—a place characterized by cleanliness where even basic amenities were well-maintained. Their observations included good sanitation practices in shared spaces like bathrooms along with courteous interactions among staff members towards all residents.

Ultimately, these mixed reviews present a complex picture of life inside Legacy Place - Twinsburg—a facility showcasing both exemplary care standards as well as distressing reports indicative of deeper systemic issues needing urgent attention. Families navigating choices about skilled nursing facilities must weigh these diverse experiences carefully when considering adequate living arrangements for their loved ones—balancing moments reflecting compassion against reports revealing troubling lapses in fundamental caregiving principles.

As discussions around elder care remain ever-relevant in society today—particularly amid rising demands on healthcare systems—the narratives surrounding Legacy Place serve as crucial reminders: every individual deserves compassionate treatment regardless of circumstances or ability to advocate for themselves effectively within institutional settings. Whether it be strong relationships formed through caring staff or unfortunate instances spotlighting negligence or apathy—these realities underscore why oversight continues playing an essential role across healthcare environments catering predominantly toward vulnerable populations like seniors requiring specialized support services long term.

Pharmacies

• Discount Drug Mart (1.3 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (2.6 miles)
• Market District Supermarket (3 miles)
• CVS Health Region Business Office (3.3 miles)
• Marc's Stores (3.5 miles)
• Walgreens (3.5 miles)

Physicians

• South Suburban Women's Center (1.7 miles)
• Cleveland Clinic Internal Medicine (3 miles)
• James W. Tomko OD (4.6 miles)
• Behavioral Medicine Solutions (6.1 miles)
• Bainbridge Urgent Care (6.1 miles)
• Tanglewood Family Eye Care (6.4 miles)
• The Spine And Pain Institute Hudson (6.8 miles)

Restaurants

• Cracker Barrel (2 miles)
• Station 43 Tavern (2.7 miles)
• Chipotle Mexican Grill (2.8 miles)
• McDonald's (2.9 miles)
• Casa D'Angelo (3.9 miles)
• McDonald's (4.7 miles)
• Chick-Fil-A (4.8 miles)

Parks

• Solon Community Park (2.7 miles)
• River Road Park (4.6 miles)
• Bedford Heights Reed Park (4.9 miles)
• Middleton Park (5.3 miles)
• Hudson Springs Park (6.2 miles)
• Frohring Meadows (6.4 miles)
• Sagamore Hills Park (6.6 miles)

Places of Worship

• Aurora United Methodist Church (4.3 miles)
• Macedonia Commons (4.5 miles)

Cafes

• Starbucks (4.5 miles)
• Starbucks (7 miles)
• Starbucks (7.2 miles)
• Fisher's Cafe & Pub (8.8 miles)

Hospitals

• Cleveland Clinic (6.1 miles)
• Akron Children's Hospital Urgent Care (6.3 miles)
• Assurance Health Hudson (7.5 miles)
• Med Center One-Streetsboro (8 miles)
• University Hospitals Ahuja Medical Center (8.4 miles)

Theaters

• Silverspot Cinema (8.5 miles)

Transportation

• U-Haul Moving & Storage (8.8 miles)