Canterbury of Twinsburg
SaveInterior
Decor
Building
Trees
Exercise Equipment
Rehabilitation
9928 Vail Drive, Twinsburg, OH 44087
For more information about senior living options: (844) 490-3973
The food and staff are excellent. The facility offers activities that residents enjoy. Call lights are answered within a reasonable time. The care team is committed, professional, and responsive to residents' needs. The staff are friendly, courteous, and genuinely caring toward residents and families. The facility is clean, well-maintained, and staffed by pleasant, helpful personnel. Families are kept informed about plans of care and changes in health. The rehab program is immaculate and shows a genuine interest in patients' progress and comfort.
The nursing staff only entered the room when explicitly asked, and treated concerns as inconveniences. The staff resented how involved the family was in the father's care. A nurse dismissed the family, saying, "Do you need something? I'm on my lunch break." Communication among staff was inconsistent and often contradictory. There was no sense of coordination or continuity of care. They over-suctioned the father when it was not medically necessary, causing tracheal trauma and excessive bleeding. The lack of patient monitoring is alarming, and staff responded defensively when informed. The facility does not seem to adequately provide meals for patients, especially not on time; snacks are no longer provided.Canterbury of Twinsburg is best suited for families seeking an active, rehab-oriented senior living option where a resident can be engaged through a robust activities calendar and where care teams can be responsive when operating at full strength. This community works best for those who can commit to hands-on involvement, monitor care closely, and advocate for their loved one to ensure plans of care are followed. When staffing is stable and motivated, Canterbury can deliver meaningful skilled support and a sense of security through attentive aides, therapists, and a proactive activity director.
Those weighing alternatives should consider options if consistent medical oversight and reliable family-to-staff communication are non-negotiable. Several reviews highlight persistent issues with staff attitudes, inconsistent messaging among nurses, and a sense that concerns from families are treated as irritants rather than legitimate needs. If a family cannot or will not be present to monitor daily care and coordinate with the team, the risk of miscommunication and uneven care quality rises significantly. For residents with complex pain management, frequent med changes, or high needs, these patterns may push families toward facilities with more uniform staffing and clearer, centralized leadership.
On the positive side, Canterbury earns praise for food and genuine staff warmth when the facility is functioning smoothly. Families frequently note delicious meals, active social and recreational programs, and call lights that are answered in a reasonable time. Several reviews describe highly capable teams - nurses, aides, respiratory therapists, and social workers - who tailor care to individual needs, and even reference successful rehab outcomes and specialized support, such as healing from serious wounds and meaningful progress in activities of daily living. The environment is repeatedly described as clean and professional, with residents who are engaged and well cared for by a dedicated subset of caregivers.
Yet the major counterweight to those strengths lies in inconsistent experiences that border on alarming when things go off the rails. Accounts of dismissive communication from staff, a culture that resents family involvement, and disagreements within the care team undermine trust. There are reports of dangerous medical missteps, including over-suctioning with trauma to the airway and oxygen level concerns that went unaddressed until families intervened with their own monitoring. Delays in pain medication and lapses in timely assistance when call lights are pressed also surface, along with intermittent lapses in basic cleanliness and overall daily care. The repeated pattern of turnover and friction among staff further degrades predictability and safety.
In weighing pros against cons, the decisive reality is that Canterbury can deliver excellent, compassionate care and strong outcomes - but only when the stars align: stable staffing, attentive leadership, and proactive family involvement. The high points - quality meals, engaging activities, effective rehab, and deeply caring professionals - can offset some frustrations if families are ready to partner aggressively with the facility. For families who value an energetic care culture and are able to sustain vigilant oversight, Canterbury can be a strong fit. For those who cannot tolerate episodic communication breakdowns, inconsistent staffing, or the risk of care gaps, alternatives are a wiser default.
Practical steps for families considering Canterbury: conduct a thorough in-person visit focused on the care team's consistency and responsiveness, and meet the admissions staff to understand how a plan of care is created and updated. Ask pointed questions about staffing ratios on both day and night shifts, the process for med changes and pain management, and how families are kept informed of health status and modifications. If possible, request to observe the dining area and activity programs at different times to gauge daily life beyond the initial tour. If the facility can demonstrate stable staffing, transparent communication, and a coordinated care plan with demonstrated successes, Canterbury becomes a compelling choice. If not, it's prudent to explore other communities with more predictable operations and fewer gaps in family collaboration.
56 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Canterbury of Twinsburg in Twinsburg, OH is a skilled nursing facility providing high-quality care and amenities to its residents. The community offers a range of services to support the daily needs of individuals in a comfortable and welcoming environment.
Residents can enjoy various amenities such as a beauty salon for hair and grooming services, cable or satellite TV for entertainment, and a computer center to stay connected with loved ones. There is also a fitness room for those interested in maintaining an active lifestyle, as well as a gaming room for recreation.
The community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the living areas are tidy and well-maintained. The dining room offers restaurant-style dining with special dietary restrictions accommodated.
A small library provides opportunities for reading and learning, while a wellness center ensures that residents have access to resources and programs to maintain their physical and mental well-being. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected with the digital world.
The care services at Canterbury of Twinsburg include 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation is readily available. Medication management is also provided to ensure that residents receive their medications accurately.
Transportation arrangements both within the community and to doctors' appointments are offered for convenience. A mental wellness program is in place to support emotional health, while special dietary restrictions are catered to in meal planning.
Additionally, residents can take part in various activities organized by concierge services, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby, residents have easy access to essential amenities within the community's vicinity.
At Canterbury of Twinsburg in Twinsburg, OH assisted living community provides a comfortable and supportive environment for individuals seeking quality care and a range of amenities to enhance their daily lives.
Canterbury of Twinsburg is located at 9928 Vail Drive, Twinsburg, OH 44087 in Summit County, Ohio
Canterbury of Twinsburg on seniors.fyi includes 6 photos including images showing physical therapy, rehabilitation, exercise equipment, interior, building, trees, decor, architecture, and more.
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Interior
Decor
Building
Trees
Exercise Equipment
Rehabilitation
