10731 State Route 118, Rockford, OH 45882
For more information about senior living options: (866) 208-4318
Maplewood Of Shanes Village Costs & Pricing
At Maplewood of Shanes Village, residents can expect competitive pricing for their housing options. The costs for a studio apartment are set at $3,600 per month, which is slightly below the average of $3,674 in Van Wert County and the state average of $3,727. For those seeking a one-bedroom unit, the monthly fee is $4,100, which aligns closely with the county benchmark of $4,098 but is notably higher than the state average of $3,712. These figures suggest that while Maplewood offers appealing amenities and services tailored to residents' needs, prospective residents should weigh these costs against available options in both Van Wert County and broader Ohio to ensure they make an informed decision.
| Floor plans | Maplewood Of Shanes Village | Van Wert County | Ohio |
|---|---|---|---|
| Studio | $3,600 | $3,674 | $3,727 |
| 1 Bedroom | $4,100 | $4,098 | $3,712 |
Overall Review of Maplewood Of Shanes Village
Pros
There are good people working there, trying to do their best.- Aides were working hard to keep residents happy and the physical therapy staff were great.
- They treated mother very well at Laurels of Shane Hill; they are very caring and very responsive to her needs.
- The rooms are very nice and spacious.
- Her meals are very good.
- She goes to bingo twice a week; there are activities like cooking and a musical visit with songs.
- Laurels of Shane Hill is close to mom and dad, making it perfect for her.
- The facility is not brand new, but it is always very nice and very clean.
- The nurses are highly regarded by the family.
Cons
The reviewer believes that under current management, no one should place their loved ones there.- The patient was placed in a dirty room.
- Antibiotics for a urinary tract infection were delayed for several days despite repeated requests.
- Care measures requested by the family were ignored repeatedly.
- Information about the fall was withheld for five days.
- The NP on call refused to take a call about the fall because it was Christmas Eve.
- The social worker lied about the situation repeatedly.
- The administrator was absent and unaware of how poorly he was managing the facility.
- The facility showed wear and tear, with damaged walls and a filthy restroom, and a q-tip left on the floor.
- The reviewer would not recommend Shane Hill.
Review
Maplewood Of Shanes Village is best suited for families that want proximity to Rockford and are comfortable navigating a campus with mixed care performance, provided there is strong family advocacy and ongoing oversight. The reviews suggest a split experience: some wings and staff can deliver decent daily care, but serious governance and communication gaps undermine safety and trust. This community rewards those who can demand accountability, request timely care decisions, and push for transparency, while it will frustrate families seeking consistent, proactively managed service without constant chasing for answers.
On the positive side, the campus has pockets of care that matter: aides who work hard to keep residents engaged, a competent physical therapy team, and some residents reporting responsive nursing when the facility is properly supported. In certain moments, meals and activities, bingo, cooking sessions, and live entertainment, bring social and dietary satisfaction, and the Laurels wing is described as clean with spacious rooms and attentive nurses. For families with modest needs and a preference for a campus that offers familiar activities and approachable staff, these aspects can translate into a livable routine and meaningful interaction.
Yet the negatives are forceful and repeatedly emphasized. Care quality appears inconsistent, with one family recounting a dirty room, a filthy bathroom, and meals that were routinely cold; another recounting a failure to inform promptly about a fall and a delayed response to a disorienting urinary tract infection. The administrative side earned the harshest critique: an absent administrator, frequent finger-pointing, and social workers who allegedly provided misleading information. These failures compound the risk that a serious medical event could occur without timely, coordinated communication. The most troubling pattern is neglect of transparency, families were left waiting for critical updates at precisely the moments when information mattered most.
Given these mixed outcomes, alternatives deserve serious consideration. Laurels of Shane Hill, the platform referenced in several reviews, offers a point of contrast: in some cases, it has delivered attentive nursing and solid daily care, but even that wing is not immune to critique. More broadly, families should compare Maplewood with other local options that demonstrate consistent staffing, clean facilities, prompt medical responsiveness, and clear communication protocols. If the goal is reliable, issue-free oversight, the current evidence strongly suggests seeking a community with a more consistent track record and a visibly accountable leadership team.
The core tension is this: the pros, dedicated aides, solid therapy services, engaging activities, and reasonable dining in parts of the campus, do not reliably counterbalance the main cons, which center on governance lapses, communication delays, and noticeable lapses in basic cleanliness and safety. For families facing falls, infections, or medical fluctuations, the absence of timely, transparent updates is a nonstarter. Prospective residents who can tolerate a vigilant oversight routine, multiple visits, documented care plans, and assertive problem-solving with administrators, may find Maplewood workable. Others seeking peace of mind and consistent quality should shop more aggressively for a facility with steadier leadership and demonstrable, sustained performance.
In practical terms, families evaluating Maplewood Of Shanes Village should approach tours with a rigorous checklist: request a meeting with the administrator and head of nursing, review incident and fall reporting procedures, and observe day-to-day cleanliness during multiple visits. Demand current staffing ratios, ask for concrete timelines on antibiotic decisions and infection management, and verify who owns and operates the named Laurels wing versus Maplewood services. Compare these findings with multiple nearby communities known for reliable care and transparent communication. If decisive improvements cannot be demonstrated or if concerns resurfaced during follow-up calls, the prudent move is to pursue alternatives that offer steadier care, clearer accountability, and a safer, more predictable environment for a loved one.
30 resident community capacity
Assisted Living
Respite Care
Skilled Nursing Facility
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Hospice care
Medication management
Mental wellness program
Special dietary restrictions
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community
Assisted Living and Memory Care: Understanding Their Core Differences
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
