ComForcare Senior Services Reynoldsburg

Pros

• The caregivers were amazing, and the office staff were responsive and helpful.
• The service process was easy and seamless from the initial contact through the interview.
• The staff spoke directly to the loved one, which made him feel valued.
• They communicate promptly when replacements are needed and offer practical solutions.
• The service is local, and the overall experience has been very positive.
• The owners are caring, professional, and provide personal customer service.
• The aides are consistently on time, reliable, and caring.
• Liz Faraone and the ComForcare team guided the family with compassion, putting them at ease.
• The perfect caregiver was matched with the mother and became a trusted friend.
• They can arrange same-day coverage when last-minute help is needed.
• The service is highly recommended for home care and receives top marks.

Cons

• They are not reachable in an emergency, and they claim to have no control over scheduling, making them seem unreliable.
• When caregivers arrive, it's described as a crapshoot, with some doing a good job and others acting inappropriately, such as falling asleep or leaving spills.
• They could not assist with moving up and down stairs, which was a primary need and left the reviewer disappointed.
• They had to end services because the caregiver kept being sent away by the loved one, indicating incompatibility and inconsistency.
• The minimum hours requirement creates an uphill battle to obtain the necessary care, making it hard to get the needed support.

Review

ComForcare Senior Services Reynoldsburg is best suited for families that want a deeply personalized in-home care relationship, with consistently strong caregiver matches and hands-on office support to keep a loved one at home. The service shines when daily tasks, companionship, and reliable presence are the priority, and when families need help navigating long-term care insurance and care planning without uprooting the person they're caring for. It works especially well for seniors who value trusted caregivers who communicate clearly, stay on schedule, and can be counted on to tailor care to individual rhythms and preferences. The Reynoldsburg team earns high marks for turning complex care transitions into manageable, humane experiences, even in demanding circumstances.

That said, potential clients should consider alternatives if the top criteria are guaranteed 24/7 emergency responsiveness or mobility support that includes stairs. A recurring theme in the feedback is that emergency reachability can be a weakness, and while replacements are pursued, there is no absolute guarantee of immediate coverage during every crisis. Additionally, a few reviews note limitations with moving or transferring a resident who must ascend or descend stairs, which means this agency may not be the right fit for a loved one whose care plan hinges on stair-climbing assistance. Families needing relentless, near-instant continuity of care or specialized mobility tasks should assess other providers with those capacities.

The strongest advantages center on caregiver quality and office responsiveness. Aides are described as consistently caring, patient, and reliable, with many families praising the personal fit - caregivers who feel like trusted companions rather than interchangeable workers. The office staff is repeatedly commended for being accessible, proactive, and thorough in coordinating schedules, sharing updates, and handling paperwork. This combination reduces family stress by ensuring that care plans are understood, adjusted as needed, and implemented with minimal friction. Local, community-rooted service also helps reduce handoff issues and improves overall communication between family, caregiver, and supervisor.

In practice, the pros effectively offset most of the notable drawbacks when the care goal is ongoing home presence and relief for the primary caregiver. The ability to arrange substantial hours, sometimes extended daytime coverage or tailored live-in arrangements, provides meaningful respite while keeping the loved one in a familiar environment. The agency's competence in guiding families through insurance matters and next-step planning adds strategic value that many families find indispensable during transitions, hospital-to-home recoveries, or end-of-life care. Even when scheduling hiccups occur, quick problem-solving and a willingness to find suitable substitutions help preserve continuity of care and trust in the partner chosen.

To make the most of ComForcare Reynoldsburg, prospective clients should enter conversations with clear expectations about hours, backup coverage, and mobility limits. Before committing, verify whether stair access is essential and confirm that the chosen plan includes sufficient on-site presence for evenings or weekends if needed. Ask for recent caregiver matches and references, and discuss how the agency handles sudden cancellations or illness among aides. Clarify insurance paperwork support and anticipated timelines for onboarding, so the family can align care hours with actual needs without gaps. A short-term trial period can illuminate compatibility and reliability before long-term commitments are made.

Bottom line: ComForcare Reynoldsburg stands out as a strong, practical choice for families seeking dependable, compassionate home care with skilled navigation of care planning and insurance logistics. Its best value lies in the dependable caretaking relationships, the hands-on office team, and the local, client-centered approach that eases emotional and logistical burdens. It is less ideal for those who require guaranteed 24/7 emergency readiness or comprehensive mobility support - especially stairs - without additional arrangements. For families prioritizing a home-first, person-centered model with well-maired caregiver matching and responsive coordination, this agency offers a clear, confident pathway to trusted in-home care.

This part of Reynoldsburg, Ohio offers a variety of amenities that cater to seniors looking for convenience and accessibility. With several restaurants nearby such as Taco Bell, Jolly Pirate Donuts, and Culver's, there are plenty of dining options to choose from. Additionally, there are numerous physicians' offices and pharmacies in the vicinity, making healthcare services easily accessible. For leisure activities, residents can enjoy parks like Blacklick Woods Metro Park and Huber Park for outdoor relaxation. The proximity to Mount Carmel East Hospital ensures quick medical attention when needed. Furthermore, the availability of transportation options such as U-Haul Rentals and John Glenn Columbus International Airport provides convenient travel opportunities. Overall, this area in Reynoldsburg presents a well-rounded community with essential services tailored to senior living needs.

Restaurants

• Taco Bell (0.1 miles)
• Jolly Pirate Donuts (0.4 miles)
• White Castle (1.7 miles)
• Culver's (1.8 miles)
• McDonald's (1.9 miles)
• Waffle House (2.1 miles)
• Chipotle Mexican Grill (2.1 miles)

Physicians

• Stonegate Family Health (0.1 miles)
• Ohio ENT & Allergy Physicians (1.7 miles)
• Retina Group (1.7 miles)
• East Columbus Oral Surgery Specialists (1.7 miles)
• Mount Carmel Medical Group Reynoldsburg (1.7 miles)
• Ohio Health Primary Care Physicians (2 miles)
• Orthopedic One (2.1 miles)

Pharmacies

• Kroger Pharmacy (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Sermonix Pharmaceuticals (2 miles)
• Walgreens (2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)

Places of Worship

• The Cross Walk Church (0.8 miles)
• Macedonian Orthodox Cathedral (1.6 miles)
• St Pius X School (1.7 miles)
• Grace Fellowship (3.5 miles)
• St Catharine Church (5.2 miles)

Parks

• Blacklick Woods Metro Park (1.2 miles)
• Huber Park (1.2 miles)
• Civic Park (1.4 miles)
• John Bishop Memorial Park (2.4 miles)
• Sycamore Creek Park (6.8 miles)

Hospitals

• Mount Carmel East (1.7 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.3 miles)
• Starbucks (3.1 miles)
• Starbucks (4.1 miles)
• Starbucks (5.7 miles)

Transportation

• U-Haul Rentals (1.8 miles)
• Concourse B (4.1 miles)
• TSA Pre-Check B (4.2 miles)
• TSA Security Checkpoint B (4.2 miles)
• TSA Security Checkpoint A (4.2 miles)
• CMH Passenger Drop-off / Pick-up (4.3 miles)
• John Glenn Columbus International Airport (CMH) (4.3 miles)

Theaters

• Pickerington Cinema Pickerington, Oh (3 miles)