18144 Claridon Troy Road, Hiram, OH 44234
For more information about senior living options: (866) 208-4318
The Brooks House Assisted Living Community Costs & Pricing
The Brooks House Assisted Living Community offers a studio room at a monthly cost of $3,900, which positions it above the average costs in both Portage County and the broader state of Ohio. In comparison, Portage County's average monthly cost stands at $3,213, while the statewide average is slightly lower at $3,727. This pricing reflects The Brooks House's premium services and amenities designed to enhance residents' comfort and quality of life. While it does exceed local and state averages, many families may find value in the specialized care and enriching environment provided by this community.
| Floor plans | The Brooks House Assisted Living Community | Portage County | Ohio |
|---|---|---|---|
| Studio | $3,900 | $3,213 | $3,727 |
Overall Review of The Brooks House Assisted Living Community
Pros
The staff take very good care of residents; their needs are met.- The staff are very friendly and always helpful.
- The facility is very clean and colorful.
- The maintenance staff are great and always helpful.
- The Inn at the Pines tour was great, and the staff were pleasant to work with.
- Brooks House has a warm, homelike setting.
- Brooks House is in the country and offers lovely views from large windows.
- The rooms feature hardwood floors and spacious layouts.
- The kitchen is next to the dining room, allowing residents to enjoy the aroma of meals being prepared.
- The home is very secure with keypad access.
- The staff are helpful, kind, and well trained, ready to meet residents’ needs and answer family questions.
- The moving-in process is very helpful, including a bed and chair at no extra cost.
Cons
So many things are not right there.- The facility is very misinformed about the daily care of residents.
- They tell visitors everything they want to hear, but that is not how it really turns out.
- They are always short-staffed there.
- Residents will not be well cared for.
- Showers are not given on scheduled days.
- Daily housekeeping is claimed but never happens; housekeeping staff are not provided daily.
- The food quality is awful and not healthy at all.
- Management is terrible.
- There is no director.
- The activities are basically none.
- Residents have been seen crying on the floor, and caregivers act as if they don’t see.
Review
The Brooks House Assisted Living Community in Hiram is best suited for seniors who want a warm, home-like environment with attentive, personable staff who know residents by name, and whose families prioritize cleanliness, security, and straightforward daily care in a rural, scenic setting. This option works well for those who value a tangible sense of comfort and routine, where meals, housekeeping, and maintenance are handled with visible care and residents feel treated with kindness. However, it may not be the first choice for families seeking highly consistent staffing across all shifts, aggressive programming, or a robust, actively managed activities calendar. For couples considering shared living, price sensitivity can also be a deciding factor, since some reviewers flag cost as a potential hurdle when two residents share a room.
Pros that consistently show up in impressions include a welcoming, homelike atmosphere and staff that residents’ families describe as warm, friendly, and responsive to daily needs. The facility’s cleanliness and color, plus well-kept maintenance, create an inviting ambiance that supports dignity and comfort. Families note that the kitchen’s proximity to the dining area helps residents enjoy the aroma of meals, reinforcing a sense of normalcy and home. The property’s rural setting offers spacious views and a sense of security via accessible entry controls, contributing to peace of mind. Moving-in support is another practical strength, with staff helping arrange basic items and ensuring a smooth transition, which reduces the immediate stress on new residents and their families.
Yet the blindsides are real and must be weighed carefully. Repeated concerns center on staffing levels and the consistency of daily care, with reports of weekend or ongoing short-staffing that leaves caregivers stretched. Some families describe delays in routine tasks, such as showers or other personal care, and note that schedules advertised as standard are not always honored. Food quality is described by critics as poor or not healthy, and daily housekeeping is not reliably delivered, undermining the impression of a well-managed program. Activities appear limited, with fears of residents largely watching TV or sitting idle, which can erode engagement over time. Management is cited by several reviewers as lacking clear direction, with mentions of no director and promises that don’t always align with actual practice, creating a sense of uncertainty about accountability.
These strengths and weaknesses intersect in meaningful ways. For families prioritizing a genuine, homelike environment and straightforward, compassionate care, the Brooks House can deliver a quality day-to-day experience that feels personal and secure. The positive touchpoints, gentle caregiving, visible maintenance support, and a serene setting, can offset some gaps when visits are frequent and staff responsiveness is high. However, the gaps in staffing reliability, inconsistent care delivery, limited culinary variety, and the leadership concerns complicate the overall value equation, especially for residents who require predictable schedules, robust programming, and proactive management. In practice, the balance tilts toward harmony when families can stay actively involved, monitor care closely, and tolerate a slower pace of program development.
When weighing alternatives, enter the process with precise decision criteria. If staffing continuity, transparent care reporting, and an active program calendar are non-negotiable, those needs may point toward other communities where leadership presence and documented staffing levels are more consistent. The Inn at the Pines anecdote hints at comparable warmth and setting, but distance can be a deal-breaker for many families. Cost considerations also matter: while some reviews suggest the arrangement can be ideal for a single resident, others flag higher price relative to the value delivered for two, making "price for two" a critical conversation during tours. Prospective residents should insist on concrete details: current staffing ratios by shift, recent care plans, weekly activity calendars, menu samples, housekeeping schedules, and the leadership structure in place.
In the end, The Brooks House offers a solid, if imperfect, option for families seeking a cozy, secure, home-like environment with dedicated, personable staff. It is well worth considering for those who place a premium on warmth, cleanliness, and ease of transition, and who can live with variability in programming and staffing. For families where consistent daily care, proactive management, and vibrant activities are non-negotiable, this community should be vetted vigorously against viable alternatives, with explicit requests for performance data, weekend observations, and a solid plan to address any gaps. A careful, hands-on visit, preferably over a weekend, will reveal whether the positives align with the resident’s needs and whether the drawbacks are acceptable given the overall setting.
42 resident community capacity
Assisted Living
Memory Care
Respite Care
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Ground floor units
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Art classes
Catholic services
Day trips and outings
Educational speakers / life long learning
Live dance or theater performances
Live musical performances
Live well programs
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