Overall Review of Sherman House
differentiator
9 reviews mention this
Location feels walkable downtown
Residents like being able to reach downtown spots easily from the property.
Many residents describe the downtown location as convenient for restaurants, cafes, and general errands. Several mention walking (or being close enough for an easy drive) to work or familiar places in the area. A few also call out how close it is to major routes while still keeping daily life centered around downtown.
common
14 reviews mention this
Repairs and management are quick
Residents repeatedly say management fixes issues quickly and stays in touch.
Across many reviews, residents mention quick responses when they ask for help, along with communication about repairs and updates. Several describe maintenance being handled promptly, including situations like leaks or equipment needing attention. A smaller set of reviews is negative about customer service and follow-through, but the overall tone from residents who stayed long enough is that problems get handled.
common
16 reviews mention this
Clean, well-kept spaces stand out
Residents consistently describe the property as clean and well maintained.
Many residents praise the apartments and common areas as clean at move-in and maintained during their stay. Several also mention overall upkeep like cleanliness in shared spaces and attention to small details. In contrast, the negative reviews that do exist tend to focus on management behavior rather than cleanliness.
common
6 reviews mention this
Security and quiet are recurring
Residents mention feeling safe and describe the building as quiet.
A number of residents say the property feels secure, with some directly describing feeling safe in their unit. Quietness is also mentioned in multiple reviews, including descriptions of a calmer living environment. While most of that feedback is positive, one review raises concerns about privacy, so itās worth considering what āquietā means to you personally.
common
7 reviews mention this
Value is frequently called affordable
Residents often describe the rent as fair for the downtown location.
Several residents highlight affordability or āreasonableā pricing, sometimes comparing it to other options they looked at. A few reviews also mention short-term or flexible lease situations and describe the overall pricing as a good fit. At the same time, there are a couple of negative reviews that say the rent is too high or not worth it, so pricing perceptions arenāt unanimous.
caveat
7 reviews mention this
Some reviews call out unprofessional conduct
A smaller group of reviews criticizes management behavior and customer service.
While many residents report friendly, helpful landlords, multiple negative reviews describe rudeness, unprofessional behavior, or poor communication during application or disputes. One review alleges discrimination tied to age, and another describes an issue involving a rule in the lease and an eviction notice. These complaints are not the majority of feedback, but they are consistent enough that you may want to clarify how screening, lease rules, and deposit handling work before committing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.