The Sanctuary At Wilmington Place

Pros

• The staff at The Sanctuary at Wilmington Place includes some exceptionally caring nurses and aides who go above and beyond in their roles, creating a positive atmosphere for the residents.
• Communication with families is generally good, helping to ease concerns about residents' care.
• The facility is clean and well-kept, contributing to a welcoming environment for both residents and visitors.
• Residents appreciate the effort by staff to cater to individual dietary needs, demonstrating thoughtfulness in meal preparation.
• Pam and Beth played instrumental roles in assisting families through the transition process, making it smoother for residents moving into assisted living.
• Many family members feel reassured knowing their loved ones are under the compassionate care of dedicated nursing staff like Teresa and Kelly.
• Multiple reviews highlight that both the physical therapy team and housekeeping maintain high standards, enhancing the overall experience for residents.
• Positive feedback mentions that the facility offers a variety of activities and services that enrich residents' lives, including dining options and social events like Bingo.

Cons

• The staff is often short-staffed, leading to inadequate care for residents.
• Some staff members lack interaction and attentiveness, affecting the quality of care.
• The food portion sizes and bite sizes are inappropriate for residents with eating difficulties.
• There have been serious medication mismanagement issues that led to hospitalizations.
• Communication regarding medical updates and progress has been poor between staff and family members.
• The facility is criticized for being understaffed, resulting in a lack of continuity in patient care.
• Residents may not receive timely medical attention or assistance when they need it.
• There have been reports of inadequate response to call buttons, leaving residents unattended for long periods.
• Some families describe their experience as horrid, citing mistreatment of loved ones during their stay.
• Overall food quality has been described as poor by several reviewers.

Review

The Sanctuary at Wilmington Place, a facility offering both skilled nursing and assisted living options, has garnered a diverse array of reviews from families regarding the quality of care provided to their loved ones. Many reviewers express gratitude for specific staff members who go above and beyond in their duties, particularly highlighting nurses and aides during the first shifts. These dedicated professionals are praised for their compassion and attentiveness, making a significant difference in the experiences of residents. However, despite these commendable individuals, several reviews point out an overarching issue with staffing levels, suggesting that the facility often operates below optimal capacity. This shortage results in insufficient attention being given not only to individual needs but also leaves other residents without adequate assistance.

Families have noted essential aspects such as communication and cleanliness within the Sanctuary. One family remarked on their satisfaction with clear communication regarding their loved one's condition, while another appreciated the well-kept environment of the facility. Cleanliness appears to be a strong point; numerous reviews highlight that rooms are maintained meticulously. However, concerns regarding physical therapy programs and medication management have been raised as areas needing improvement. For example, one reviewer described experiencing lapses in medication administration that led to serious health consequences for their parent.

Food quality is another mixed aspect mentioned by families. While some residents enjoy the meals served at The Sanctuary?citing them as excellent?others criticize portion sizes and dietary accommodations tailored toward individual needs. There have been reports of staff inadequately assisting those who struggle with eating utensils or require modified foods due to age-related challenges or medical conditions. This could reflect a broader need for more thoughtful meal preparation centered around resident capabilities.

Moreover, while residents in rehabilitation care often receive competent assistance during therapy sessions?some noting effective physical therapy?the overall attention and interaction outside therapy hours seem lacking. Families note that residents can find themselves isolated for extended periods without sufficient staff support available to address day-to-day requests or interaction needs during non-therapy hours. Regular visitors emphasize how crucial it is for families to maintain daily visits to check on their relatives? well-being amidst staffing shortages.

The negative experiences shared by some families paint an alarming picture concerning the skilled nursing side of The Sanctuary at Wilmington Place compared to its assisted living services. One review starkly warns potential patrons against placing loved ones into skilled care due to reported mistreatment and lack of responsiveness from staff when call buttons are activated?a critical concern highlighted by multiple reviewers who felt compelled to monitor conditions closely due to inadequate staff responses.

Despite these challenges reported by some families, there remain others who praise their experiences within The Sanctuary's assisted living section as exceptionally positive over several years. They express confidence in the care provided by specific staff members they?ve come to know well during visits while appreciating the welcoming atmosphere cultivated by friendly personnel throughout the facility.

In conclusion, The Sanctuary at Wilmington Place offers mixed experiences characterized by dedicated caregivers amid systemic staffing issues affecting both skilled nursing and rehabilitation services' efficacy. With strong acknowledgment of certain exemplary employees juxtaposed against severe critiques regarding management practices impacting patient safety and care consistency?those considering this facility should weigh both commendations alongside cautionary tales before making decisions about long-term placements for their loved ones.

Physicians

• Belmont Physicians Office (0.1 miles)
• South Dayton Pediatrics (0.8 miles)
• Sportopedics Medical Shoppe (1.2 miles)
• Miami Valley Primary Care (1.4 miles)
• Dayton Family Practice Assoc (1.4 miles)
• Phoenix Pathology (1.4 miles)
• Roelle Melissa P MD (1.4 miles)

Restaurants

• Tank's Bar & Grill (0.5 miles)
• Taco Bell (1 miles)
• Carmel's (1.1 miles)
• Milano's Atlantic City Subs (1.2 miles)
• Ghostlight Coffee (1.3 miles)
• Burger King (1.3 miles)
• Taco Bell (1.4 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Kroger Pharmacy (2.9 miles)

Cafes

• Starbucks (1.3 miles)
• Press (1.9 miles)
• Starbucks (2.1 miles)
• Winans Chocolates + Co (2.4 miles)
• Warehouse 4 (2.7 miles)
• Pettibone Coffee (2.7 miles)
• Starbucks (4 miles)

Hospitals

• Miami Valley Hospital Surgery Floor (1.5 miles)
• Miami Valley Hospital Inpatient Rehab Unit (1.6 miles)
• Premier Health Partners (2.4 miles)
• Dayton Children's (2.6 miles)
• Miami Valley Hospital (3.2 miles)
• Grandview Medical Center (3.2 miles)
• Kettering Medical Center (3.3 miles)

Transportation

• U-Haul Moving & Storage (1.9 miles)
• Dayton Yellow Cab (1.9 miles)

Parks

• Hills & Dales MetroPark (2.1 miles)
• RiverScape MetroPark (2.5 miles)
• Lincoln Park (2.8 miles)
• Kettering Field (3.3 miles)

Places of Worship

• Saint Helen Catholic Church (2.6 miles)
• Grace United Methodist (3.9 miles)