Right at Home

Pros

• The company has potential, but it is still too soon to determine its effectiveness.
• The reviewer acknowledges that the company was informed about the need for regular service when their father went into the hospital.
• There were occasions where the service was used by the reviewer's parents, indicating that they did provide assistance.
• The reviewer points out a negative experience where the caregivers did not stay for the complete duration as billed, suggesting room for improvement.

Cons

• "The company did not follow through with providing the regular service my mother needed on the days my father was hospitalized."
• "My parents had a few instances where the service did not stay for the entire agreed-upon time period, but still billed for it."

Review

Mixed Experiences with Home Service Care Provider

When it comes to seeking home service care for our loved ones, it is crucial to find a reliable and trustworthy provider who can ensure the highest level of care and support. However, as evidenced by various reviews, experiences can be mixed. In this article, we delve into specific testimonials highlighting one individual's disappointment with an inadequate response to their request for regular service and another individual's frustration with a service provider billing for incomplete visits.

Unmet Expectations Regarding Regular Service: One reviewer shared their initial disappointment regarding their experiences with a home service care provider. They had informed the company during the assessment that regular service would be needed on certain days when one of their parents was hospitalized. Unfortunately, the company did not follow up or fulfill this request when the time came. This failure highlights a lack of communication and attentiveness on the part of the company towards its clients' needs.

Incomplete Visits Leading to Billing Discrepancies: On another note, a different individual voiced their dissatisfaction with a specific incident involving their father's care. According to this review, while using the home service care several times, they noticed that the caregivers did not stay for the entire contracted time period. Nonetheless, upon receiving invoices from the provider, it became apparent that they were billed for significantly longer periods than what was actually provided. This discrepancy in services rendered versus charged raises concerns about transparency and integrity within the company.

Assessing Overall Reliability: These reviews showcase important issues surrounding reliability within this particular home service care provider. While one reviewer highlighted their disappointment over unfulfilled expectations regarding regular service, another customer expressed concern over caregivers leaving before completing their contracted hours but still being billed for them. These discrepancies are indicative of potential lapses in quality control and accountability on behalf of the company.

Importance of Transparent Communication: The first review emphasizes the significance of transparent communication between clients and providers when discussing specific care needs. It is crucial for companies to actively pursue and remember customers' requests, ensuring the agreed-upon services are provided promptly. By addressing and fulfilling these expectations, home service care providers can build trust with their clients and demonstrate their commitment to meeting individual elderly care requirements.

Accountability in Billing Practices: The second review raises essential concerns about billing discrepancies within the company's practices. Charging clients for services not rendered fully or accurately can lead to unnecessary financial burdens and erode trust in the provider. Transparent and accurate invoicing is vital for fostering a healthy relationship between clients and caregivers, reinforcing confidence in both the services received and the overall professionalism of the company.

When seeking home service care for ourselves or our loved ones, it is essential to research providers thoroughly and consider user reviews carefully. The testimonials shared here highlight issues regarding unfulfilled regular services and billing discrepancies experienced by customers of a specific home service care provider. Recognizing these concerns can help potential clients make informed choices when selecting an appropriate caregiver. Transparency, accountability, excellent communication, and reliable caregiving services should be paramount considerations in assessing any home service care provider.

This part of Dayton, Ohio, offers a convenient and accessible location with a variety of healthcare options nearby including pediatric care, ob-gyn services, cardiovascular care, and pharmacies. Additionally, there are several parks in the area for recreational activities and relaxation. The dining options range from fast-casual to sit-down restaurants with a diverse selection of cuisines. For coffee enthusiasts, there are multiple Starbucks locations within a short distance. In terms of healthcare facilities, there are hospitals within a few miles for any medical needs that may arise. Overall, this area provides a well-rounded community with amenities suitable for seniors looking for quality healthcare services and recreational opportunities.

Physicians

• Cornerstone Pediatrics (1.3 miles)
• Oak Creek Ob-Gyn (1.4 miles)
• Kettering Health Springboro Health Center (1.6 miles)
• Sleep Management Institute (1.8 miles)
• Advanced Cardiovascular Care (2.2 miles)
• Plastic Surgery Institute Of Dayton (2.3 miles)
• Wagshul, Fred Lung Center of America (2.7 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Kroger Pharmacy (2.5 miles)
• The Medicine Shoppe Pharmacy (2.7 miles)
• Discount Drug Mart (2.9 miles)
• Walgreens (2.9 miles)
• Home Med Equipment & Respiratory (3.3 miles)
• CVS Pharmacy (3.3 miles)

Parks

• Rosewood Park (1.8 miles)
• Schoolhouse Park (3.8 miles)
• Cox Arboretum MetroPark (5 miles)

Restaurants

• Chipotle Mexican Grill (1.8 miles)
• BJ's Restaurant & Brewhouse (1.9 miles)
• Milano’s Pizza, Subs & Taps (2.3 miles)
• Archer's Tavern (2.6 miles)
• El Rancho Grande (3 miles)
• Raising Cane's Chicken Fingers (3 miles)
• Chick-Fil-A (3.1 miles)

Cafes

• Panera Bread (1.9 miles)
• Starbucks (2.3 miles)
• Starbucks (3.1 miles)
• Starbucks (6.5 miles)
• Starbucks (7.2 miles)

Hospitals

• Dayton Children's Outpatient (2 miles)
• Life Care Hospitals-Dayton (3.9 miles)
• Kettering Health Breast Center (4.4 miles)
• Conover Health Plus (4.6 miles)
• Miami Valley South (6.5 miles)
• Miami Valley Hospital South (6.6 miles)

Theaters

• Cinemark Dayton South 16 + XD (4.3 miles)

Places of Worship

• West Carrollton Church of the Nazarene (6.1 miles)