A Promise To Care East LLC

Pros

• The owner is very helpful, getting clients in quickly for CPR recertification and delivering a thorough course.
• They provide exceptional care.
• They offer awesome customer service.
• T is knowledgeable, responsive, and genuinely cares about her students and clients.
• Her team cared for a client's mother during her final months and was incredible.
• The staff are extremely professional and courteous, with top-notch bedside manner and attention to detail.
• The programs are consistently professional with a wonderful learning environment and are highly recommended.
• Ms. T is an awesome instructor - professional, informative, and straightforward.
• Instructors for STNA and BLS are very professional, assistive, and supportive.
• A Promise to Care East offers an informative program that exceeds typical STNA classes; Toniqua is intelligent, passionate, and genuinely cares for students.
• The East program leads to strong outcomes, with students passing state exams on the first attempt and finding employment.
• A Promise to Care is a go-to for STNA and CPR classes, with consistently warm and helpful staff.

Review

A Promise to Care emerges in these reviews as a trusted, comprehensive partner for both healthcare training and in-home support. Across multiple locations, clients repeatedly highlight the organization's professionalism, accessibility, and depth of knowledge. People describe not only the quality of CPR and STNA instruction but also the genuine care they receive from a team that takes the time to understand individual needs. The overall impression is that this is a place where learners and families feel seen, supported, and empowered to move forward with confidence in their caregiving roles.

The feedback on course delivery is consistently glowing. Students and clients call the instruction thorough, engaging, and practical, with an emphasis on real-world application. Several reviewers point to instructors who are not only knowledgeable but also patient, down-to-earth, and capable of breaking complex concepts into memorable, actionable steps. The atmosphere is described as professional yet approachable, making it easier for participants to absorb material, practice essential skills, and retain what they learn long after class ends. This high level of instructional quality is repeatedly connected to higher success in exams and in real-world work, including first-attempt state certifications.

Leadership and the personal touch are standout themes. The reviews consistently mention a small, highly responsive team led by individuals who know their craft inside and out. The owner and leaders - often identified by names like Toniqua or Ms. T - are credited with creating a warm, welcoming environment and with personally guiding students through challenging material. The leadership philosophy seems to center on respect, open communication, and a genuine commitment to helping people through every stage of their journey - whether preparing for certification, advancing in the nursing field, or coordinating compassionate home care for loved ones.

The impact of A Promise to Care EAST is described in terms that go beyond classroom success. Many reviewers recount personal milestones achieved through the program: passing the state exam on the first attempt, securing job opportunities as a result of enhanced knowledge, and gaining the practical skills and confidence needed to care for geriatric populations. The instructors' ability to combine textbook learning with personal experience is repeatedly praised, as is the ongoing support provided after courses conclude. This ongoing mentorship appears to extend into students' broader healthcare journeys, with continued encouragement and resources as they transition into professional roles.

Attention to bedside manner, professionalism, and compassionate care is another major thread. Reviewers praise not only technical proficiency but also the human side of care - kindness, patience, and attentiveness to patients and families. Home care services are described as well-organized and deeply respectful of clients' needs, with staff who are both highly skilled and deeply compassionate. The sense of reliability - knowing that a caregiver or trainer will show up prepared, punctual, and prepared to adapt to each situation - resonates strongly with families seeking dependable support for themselves or their loved ones.

The community impact of the organization is underscored by phrases that emphasize knowledge, care, and responsiveness. Clients describe a company that acts as a pillar in the healthcare community, delivering timely, quality service when it's needed most. The leadership is praised for treating everyone with respect, listening to concerns, and providing clear guidance to ensure questions are answered and expectations are met. This combination of professional excellence and heartfelt service helps explain why A Promise to Care receives repeated recommendations to friends, colleagues, and other families seeking training or caregiver services.

Taken together, the reviews paint a portrait of a multifaceted organization that excels as both a top-tier training facility and a dependable home care partner. Learners and families alike commend the supportive, knowledgeable staff, the exemplary instructional approach, and the compassionate culture that permeates every interaction. Whether clients are preparing for critical certifications, advancing in their healthcare careers, or seeking trustworthy caregiving for a loved one, A Promise to Care is portrayed as a trusted, one-stop option that consistently delivers results and peace of mind.

Located in South Euclid, Ohio, this area offers a convenient and bustling community with a variety of amenities nearby. With several pharmacies, cafes, restaurants, physicians' offices, places of worship, parks, hospitals, and even a theater within a few miles radius, residents have easy access to essential services and recreational activities. The proximity to healthcare facilities such as the Cleveland Clinic and University Hospitals Ahuja Medical Center ensures quality medical care for seniors living in the area. Additionally, the diverse range of dining options caters to different preferences and dietary needs. Overall, this part of South Euclid presents a vibrant and well-connected neighborhood that would be conducive for senior living.

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1 miles)
• Marc's Stores (1.1 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (3.3 miles)
• Starbucks (5 miles)

Physicians

• Cleveland Clinic Severance Medical Arts (0.8 miles)
• Senders Pediatrics (0.9 miles)
• University Suburban Health Center (1 miles)
• UH Rainbow Pediatricenter (3.8 miles)
• Rapid Medical Research (4 miles)
• Cleveland Clinic - Cole Eye Institute (4.2 miles)
• Cleveland Clinic - Taussig Cancer Center (4.3 miles)

Restaurants

• McDonald's (0.8 miles)
• Burger King (0.8 miles)
• Taco Bell (1.2 miles)
• Boss Dog Brewing Co. (1.7 miles)
• New Heights Grill (1.7 miles)
• The Cheesecake Factory (1.8 miles)
• bd's Mongolian Grill (2.3 miles)

Places of Worship

• South Euclid United Church of Christ (1.7 miles)
• Messiah Luth Church of Lyndhurst (2.3 miles)
• St Clare's Church (3.2 miles)
• Temple Israel Ner Tamid (3.7 miles)

Parks

• Coventry PEACE Park (2.3 miles)
• Anderson Field (2.3 miles)
• Desan Park (3.1 miles)
• Oakville Road Park (3.7 miles)
• Whiteford Park (5.2 miles)

Hospitals

• Louis Stokes Cleveland VA Medical Center (4.1 miles)
• Cleveland Clinic - W.O. Walker Center (4.1 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (4.2 miles)
• University Hospitals Ahuja Medical Center (4.5 miles)
• Hillcrest Labor And Delivery (5.2 miles)

Theaters

• Silverspot Cinema (4.6 miles)