Heritage Corner

Pros

• The staff deliver a warm welcome that impressed the reviewer.
• Residents were described as full of smiles, indicating good care.
• The facility smelled great and was very clean.
• The reviewer would definitely recommend this home to others seeking assisted living.
• The clients are always safe and clean at Heritage Corner.
• Heritage Corner is credited with saving a family member's life.
• Heritage Corner is not a typical nursing home, with no unpleasant odor upon entry and a home-like setting where each client has their own room with a private bathroom.
• The staff are awesome and friendly, treating residents like family and maintaining a home-like environment.

Cons

• The facility and the companies were described as crappy.
• The staff had to make several phone calls for paperwork that should have been filed weeks earlier.
• The staff were said to argue with the reviewer over release forms needed for healthcare.
• The owners were perceived as caring only about the bottom line.
• Management was not friendly.
• There was not enough staff and the few available were clearly overworked.
• The facility was described as the worst the reviewer had ever dealt with and as incompetent.
• There was zero advance notice of discharge and poor discharge planning.
• There were instances where staff hung up on the reviewer.
• There were fake smiles from the owner and staff.

Review

Heritage Corner elicits a broad range of opinions from people who interact with it, reflecting two very different experiences in the same place. On one hand, many reviewers describe a warm, welcoming environment where the people - the staff and the residents - are genuinely good and caring. On the other hand, a number of voices criticize the facility's administration and the business side of operations, suggesting that paperwork, communication, and leadership can fall short of what families need when navigating health care and aging services. The recurring tension between a friendly, home-like vibe and ongoing administrative frustrations creates a complex, but clearly felt, picture of the place.

Several accounts highlight an inviting first impression: a staff that offers a warm welcome, smiling residents, and a facility that smells clean and feels tidy. A tour experience described as highly impressive, with a clean environment and a sense that care is being given through the way residents interact and how the space is maintained. Reviewers repeatedly note that Heritage Corner doesn't feel like your typical nursing home; the atmosphere is described as home-like rather than clinical, with attention to small comforts and a more residential feel. The emphasis on a clean, well-kept space, including carpeting and the absence of a pervasive, unpleasant odor, contributes to the perception of a welcoming place to live or visit.

Private rooms with individual bathrooms and showers are a frequent source of praise, underscoring a level of privacy and independence that many families value. Several reviewers highlight the home-setting vibe, the lack of a harsh institutional feel, and an environment that many attribute to a more dignified and comfortable aging experience. In these reviews, Heritage Corner stands out for creating a sense of home where residents can maintain personal space, which is repeatedly tied to positive feelings about daily life and the quality of care they perceive there.

There are also stories that celebrate safety, cleanliness, and genuine care. One person called Heritage Corner "the best facility I've ever worked at," and another shared that a family member's stay was life-changing, with a relative explicitly crediting the facility with saving his life. A reviewer mentioned that the campus is used for various endeavors and described staff as outstanding, suggesting that the operation has a broader, active role in the community beyond routine resident care. Taken together, these voices paint Heritage Corner as a place where, for some, the daily living experience is marked by kindness, attentiveness, and a strong sense of safety and order.

Yet, the criticisms are persistent and pointed. Some reviewers question whether the owners prioritize the bottom line over residents' well-being, arguing that cost-cutting or profit motives can overshadow compassionate care. Others point to management as unfriendly or ineffective, with complaints about insufficient staffing and overworked employees. These concerns contribute to a perception of systemic issues rather than isolated incidents, implying that the facility may struggle with consistent leadership and adequate personnel to meet demand.

A particularly harsh set of memories from February 2016 chronicles a sequence of management and care failures that left a lasting negative impression. The reviewer described fake smiles masking real concerns, delays in exercising and engaging a mother in activities, and instructions to install a camera to monitor a relative. The narrative escalates into a regretful account of a family member's decline and death within less than a year, accompanied by criticisms of discharge planning, missed opportunities for home-based therapies, and last-minute logistical hurdles. The account also recalls a confrontational interaction with an administrator who allegedly spoke over the reviewer and hung up, reinforcing the sense of a facility that can feel unresponsive and unsympathetic in moments of crisis. The speaker's conclusion - warning others not to choose this place - reflects a deeply negative impact from that experience.

Beyond these individual stories, Heritage Corner is also described as "cute and quaint" in relation to Columbus itself, with reviewers appreciating the way the facility connects to local history. One entry emphasizes a respectful nod to Columbus's dams, agriculture, and development, suggesting that Heritage Corner can serve as a bridge to the community and its heritage. While this particular observation is more about setting a tone than care quality, it adds to the layered portrait: a place that can be charming and historically connected while still drawing sharp critique from those who depend on it for essential care.

In sum, Heritage Corner appears to be a facility that many find deeply comforting and well-suited to a home-like senior living experience - especially when it comes to warmth from staff, private rooms, cleanliness, and a respectful, family-centered atmosphere. Yet the same testimonials do not shy away from serious concerns about administrative efficiency, staffing levels, and discharge planning, with some stories describing experiences that were chaotic or unsatisfactory and, in some cases, emotionally painful. The campus-under-regular-use praise contrasts with other accounts that warn of miscommunication and procedural rigidity, painting a nuanced portrait of a place that can feel like home to some and a source of frustration to others.

Restaurants

• McDonald's (0.6 miles)
• Subway (0.7 miles)
• McDonald's (1.3 miles)
• Taco Bell (1.3 miles)
• Juniper Brewing Company (1.3 miles)
• Campus Pollyeyes (1.3 miles)
• The Stones Throw : Tavern & Grill (1.3 miles)

Places of Worship

• Christ's Church In Bowling Green (0.8 miles)
• Bowling Green Covenant Church (3.1 miles)
• Church Of The Nazarene (3.2 miles)
• Holy Family Catholic Church (11.9 miles)
• Church of the Good Shepherd United Methodist (12.2 miles)
• Community of Christ Lutheran Church Elca (13.5 miles)

Cafes

• Everyday People Cafe (1.1 miles)
• Starbucks (1.4 miles)
• The Flying Joe (11.6 miles)
• Starbucks (12.4 miles)
• Starbucks (13.3 miles)
• Panera Bread (13.3 miles)
• The Bard’s Coffee (14 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (2.2 miles)
• Pemberville Drug Store (10 miles)
• Rite Aid (11.4 miles)
• Kroger Pharmacy (12 miles)
• Village Apothecary (12.4 miles)
• The Drug Store of Perrysburg (12.5 miles)

Physicians

• Harbor Light Oral & Maxillofacial Surgeons (1.9 miles)
• Thomas Sherri MD (1.9 miles)
• Bowling Green Medical Associates (1.9 miles)
• Magsi Zafar MD (1.9 miles)
• Surg. Specialists Of B (1.9 miles)
• Deanne Kiba DO (1.9 miles)
• Wood County Medical Building (1.9 miles)

Hospitals

• Wood County Hospital Lab Service (1.9 miles)
• St Luke's Hospital (14 miles)

Parks

• The Grove (2.7 miles)
• Lusher Park (8.1 miles)
• Providence Metropark (12.6 miles)
• Woodlands Park (14.2 miles)
• Side Cut Metropark (14.8 miles)

Transportation

• U-haul Mco 765 (8 miles)
• U-Haul Neighborhood Dealer (12.7 miles)