Maplewood of AThens

Pros

• The staff at The Laurels of Athens is outstanding, with everyone kind and eager to serve residents.
• The cleaning staff and nurse assistants collaborate effectively to serve residents.
• The nursing staff is phenomenal in providing attentive care.
• The physical therapy staff is outstanding and willing to work with residents to regain strength.
• The Laurels of Athens is a wonderful place to work, with staff who feel like family.
• The staff are incredibly welcoming and create a supportive environment for both team members and residents.
• The facility is well-maintained and clean, reflecting the staff's genuine concern for residents' well-being.
• The Laurels of Athens is a wise choice for care and offers professional learning experiences.
• Jeanetta, Wendy, and Hanna stand out for their high-quality care.
• The rooms are comfortable and well-kept, with convenient features for residents.
• The transportation service is professional, clean, and courteous.
• The care provided by the staff is phenomenal, and they are trusted to take good care of loved ones.

Cons

• The food was not good.
• It was not a place to be recommended at this time.
• There were delays in responding to call lights, with residents waiting up to an hour.
• There were only two showers in three weeks, which was gross.
• Some staff were not focused on teamwork.
• The staff were overworked and could not accommodate some patient needs.

Review

The Laurels of Athens emerges in these reflections as a place where dedication to residents is consistently visible in everyday interactions. Across many voices, the staff is described as outstanding, with every person - from dietary to cleaning to nursing - consistently kind and eager to serve. A shared sentiment across multiple accounts is that the cleaning staff and nurse assistants work in harmony toward a common goal: to provide the best possible care for those in their care. This sense of teamwork and commitment helps create a warm, supportive atmosphere that makes residents feel valued and protected, as if the facility were a close-knit extended family.

Nursing and rehabilitation are repeatedly highlighted as standout strengths. Reviewers describe the nursing staff as phenomenal and the physical therapy team as outstanding, with a readiness to collaborate with residents to help rebuild strength and mobility. The emphasis isn't only on clinical skill but on the practical, day-to-day encouragement that helps people regain confidence in their own bodies. Interns and visitors alike note how welcoming the environment is, with staff who are genuinely concerned about the well-being of both residents and team members. The facility's upkeep is also praised; well-maintained spaces and clean surroundings reinforce a sense of safety and dignity for residents in rehabilitation and longer-term care.

Yet the picture isn't uniformly perfect, and the reviews don't shy away from less favorable details. A recurring caution appears in the form of feedback about food quality, with some residents feeling that meals did not meet expectations. There are also mentions of logistical frustrations - instances of delays when calling for assistance, and mixed experiences with the number of showers in a given period. Some reviewers suggest that experiences can vary by hall or shift, underscoring the importance of consistent staffing and communication. These notes serve as a reminder that even highly regarded facilities must continually attend to resident needs and operational rhythm to maintain the high standards to which they aspire.

The Laurels of Athens also stands out as a remarkable workplace and community for families and staff alike. Several testimonials describe the staff as feeling like family, and praise is abundant for the leadership and daily collaboration that keep care patient-centered. One staff member highlights a particular unit manager by name, acknowledging their availability and supportive presence, while others commend the transportation team for professionalism and reliability. The sense of continuity - families visiting, staff forming lasting relationships with residents, and managers who remain consistently engaged - helps explain why so many families speak with gratitude about their loved ones' experiences.

Families repeatedly share stories of personal connections that go beyond routine care. Grandparents and parents are described as receiving thoughtful, comprehensive care from nurses, physical and occupational therapists, and aides who take pride in their roles. Specific staff members are named for going above and beyond, with remarks about calm and thorough discharge instructions, warmth in daily interactions, and a genuine willingness to address questions and concerns. The testimonials emphasize that the Laurels is not just a facility but a community where residents feel seen and heard, and where staff become trusted allies in the care journey.

In addition to clinical care, several narratives celebrate the practical conveniences and comforts that contribute to residents' quality of life. Rooms are described as comfortable, with features like private bathrooms and accessible amenities that reduce stress for residents and families. The emphasis on cleanliness - rooms and common areas kept meticulously tidy - complements the compassionate care, reinforcing trust in the Laurels as a secure place to recover or reside. Transportation and daily logistics are also praised; the Jet Transportation team is depicted as second to none, with well-maintained vehicles, courteous drivers, and professional service that helps keep residents and families at ease.

Toward the end of these reviews, a few voices acknowledge the real, daily challenges that come with running a busy care facility. Some readers note that staff can be overworked at times, which can affect the experience for some patients. Others point to the importance of consistent staffing across halls to ensure uniform quality of care. Taken together, these reflections convey a balanced portrait: The Laurels of Athens is widely celebrated for its compassionate, comprehensive care, its clean and welcoming environment, and its strong sense of community, while also recognizing areas where ongoing attention and improvement can further enhance resident and family satisfaction.

Many reviewers end on high notes, describing The Laurels as a premier choice in elder care. They highlight the longevity of the management team, the open and collaborative relationship with vendors, and the overall sense that the staff's commitment to residents' well-being remains unwavering. Stories of personal connections - patients who thrived under attentive care, families who felt at home in the community, and staff who found meaning and purpose in their roles - combine to paint a portrait of a facility that not only treats illness or injury but also nurtures dignity, comfort, and belonging. In sum, The Laurels of Athens is depicted as a place where care, competence, and compassion come together in a way that many families come to cherish for themselves and their loved ones.

Physicians

• Athens Health Solutions (0.2 miles)
• Muntean Health Care (0.5 miles)
• Thomas Littler (0.8 miles)
• Express Care (1.4 miles)
• Diles Hearing Center (1.4 miles)
• Athens Family Practice Clinic (1.4 miles)
• University Medical Associates (1.4 miles)

Restaurants

• Crumb's Bakery (0.2 miles)
• Village Bakery & Cafe (0.6 miles)
• Go Puff (0.7 miles)
• Papa John's Pizza (0.9 miles)
• Broney's Alumni Grill (0.9 miles)
• Bob Evans (1 miles)
• Stephen's (1 miles)

Transportation

• Athens Go To Cab (0.4 miles)
• The Athens Wine Company (1 miles)
• U-Haul Neighborhood Dealer (5.3 miles)

Places of Worship

• First Church Of God (0.6 miles)
• First Baptist Church Athens (0.8 miles)
• Mt Zion Baptist Church (0.9 miles)
• Parish Church (1.1 miles)
• First United Methodist Church (1.1 miles)
• Christ the King Catholic Church (1.1 miles)
• Grace Christian Center (2.1 miles)

Parks

• Armory Park (0.9 miles)
• Johnny Appleseed Park (0.9 miles)
• Athens Downtown Historic District (1.1 miles)
• Sells Park (1.2 miles)
• West State Street Dog Park (1.5 miles)
• Emeriti Park (1.6 miles)

Hospitals

• Sheltering Arms Hospital (1 miles)
• Appalachian Behavioral Healthcare (1.6 miles)

Cafes

• Camel Hookah (1 miles)
• Donkey Coffee & Espresso (1.1 miles)
• Whit's Frozen Custard (1.2 miles)
• Starbucks (1.2 miles)
• Court Street Coffee (1.3 miles)
• The Front Room Coffeehouse (1.4 miles)
• Catalyst Cafe (1.7 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Good Neighbor Pharmacy (1.5 miles)
• Supervalu (2.9 miles)
• Rite Aid (2.9 miles)
• Fruth Pharmacy (4.1 miles)

Theaters

• Athena Grand (2.4 miles)