3362 35Th Avenue South, Fargo, ND 58104
For more information about senior living options: (844) 490-3973
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They report that customer service never answers the phone. They describe repeatedly trying to contact support but receiving no response. They feel ignored and frustrated by long hold times. They accuse the company of unreliability and poor responsiveness. They note that issues remain unresolved after multiple attempts.I'm sorry you're having that experience with customer service. I want to help, but I don't see any actual reviews in this chat for me to summarize. If you can paste the reviews here (or share a link or screenshot), I'll write a single long, detailed article of at least six paragraphs that faithfully reflects them, elaborating as much as possible while staying true to the original content.
If you'd rather not share the reviews, I can still help in two ways: - I can generate a long, detailed article about common customer-service horror stories in general (clearly labeled as fictional or generic, not claimed to be your exact reviews). - Or I can draft a structured piece that blends your experience with typical themes people report (again, clearly framed as a generalized example unless you provide the actual content).
Here are a few options for moving forward, depending on what you'd prefer: - Option A: Paste the reviews. I'll produce a thorough, six-paragraph-plus article that summarizes and expands on them faithfully. - Option B: Share themes or key quotes you remember. I'll craft a long, detailed article around those points, clearly framed as a summary based on your memory. - Option C: I generate a generic, long-form article about customer-service frustrations (fictional), so you have something substantial to read or share publicly, with no claim that it reflects your exact reviews.
If you're dealing with ongoing phone hold times and unresponsive support, here are some quick tips you might find helpful while we work on the article: - Try multiple contact channels: website live chat, email, social media (Twitter/X, Facebook), in-app messaging, or a callback option if available. - Call during off-peak hours (early morning or late evening, depending on your timezone) to reduce hold time. - When you reach a representative, ask for their name and a reference number. If you're put on hold, request an estimated wait time and a supervisor if you're not getting results after a reasonable period. - Gather and document evidence: order numbers, account numbers, dates/times of attempts, names of any agents you spoke with, and a brief description of the issue. - If the issue remains unresolved, consider escalating: ask for a manager or supervisor, file a formal written complaint, or use a consumer-protection channel in your region if applicable. - If possible, share your experience publicly (e.g., on the company's social channels) to prompt a faster response, but keep it factual and professional.
Whenever you're ready, either paste the reviews or tell me which option you'd like, and I'll get started on the long, detailed article.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Hector International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Essentia Health Home Care West in Fargo, ND is an assisted living community that provides a range of amenities and care services to enhance the comfort and well-being of its residents. The community offers fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Residents can enjoy the convenience of a kitchenette and move-in coordination services.
The community also features various common areas including a dining room for communal meals, outdoor spaces to relax and enjoy nature, and gardens for residents to tend to. Housekeeping services ensure that the living environment remains clean and tidy.
In terms of care services, Essentia Health Home Care West provides 24-hour supervision to ensure the safety of all residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Support is also provided in coordinating healthcare appointments and working with health care providers. Diabetes diets can be accommodated, and medication management is available for those who require assistance.
To promote mental wellness, the community offers a mental wellness program. Special dietary restrictions can be catered to during meal preparation and service. Transportation arrangements are made for medical appointments, as well as for doctors' visits.
Residents at Essentia Health Home Care West can participate in resident-run activities as well as scheduled daily activities organized by the community. This fosters social engagement, keeps residents active, and encourages meaningful connections among peers.
Additionally, this assisted living community benefits from its convenient location near numerous amenities. There are seven cafes, two parks, 19 pharmacies, 31 physicians' offices nearby. For dining options beyond the community's meals, there are 32 restaurants in close proximity. Transportation options are also available nearby for further convenience.
With its comprehensive amenities, personalized care services, engaging activities, and convenient location near various amenities and healthcare providers; Essentia Health Home Care West offers a comfortable and supportive lifestyle for its residents in Fargo, ND.
Essentia Health Home Care West is located at 3362 35Th Avenue South, Fargo, ND 58104 in Cass County, North Dakota
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Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
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