3592 Marshall Graves Road, Yanceyville, NC 27379
For more information about senior living options: (844) 490-3973
Caswell Family Medical Center (CFMC) and its network of care providers present a picture of a practice with deep roots in the community, where many patients celebrate the dedication of individual physicians and staff, while others describe frustrating gaps in access, communication, and follow-through. Across the reviews, there is a strong sense that when clinicians and front-desk teams click with a patient, the experience can be transformative - careful, compassionate, and thorough. When the experience misses a beat, however, patients walk away feeling unheard or underserved. Taken together, the comments map a clinic that is capable of excellent care but also hampered at times by logistical hiccups.
On the clinician side, several names repeatedly surface as sources of comfort and competence. Paul Wyman is singled out for being "awesome" and very detailed as a primary care provider, with patients feeling well cared for and confident in his approach. Other physicians and providers earn similarly warm praise: Dr. Mullis is described as great, and Gina Collins, NP, is celebrated for not only medical expertise but also for her approach to family care, especially with children. A number of patients recall Dr. Comstock as a long-time, trusted physician and note that his replacement is described as caring and attentive toward his patients. There are also mentions of Dr. Hunter in a mixed light - one patient recalls a positive experience with him, while another complains about medication follow-through and suggests exploring other providers.
Beyond primary care, the reviews highlight meaningful positive experiences with mental health services. A patient who recently used Medicaid to access CFMC's mental health network describes meeting therapist Crystal Nelson and undergoing EMDR therapy. The account is notably powerful: the desensitization process was grueling but ultimately led to better sleep, reduced hyper-vigilance, and a renewed sense of hope. This review emphasizes not only the therapeutic benefit of the service but also the importance of CFMC offering access to such care for low-income patients, with gratitude directed toward Crystal and the network that made it possible.
Staff and front-desk performance also come up repeatedly, often in the most positive terms. Patients laud staff members who go "above and beyond," including Sonya for consistently outstanding customer service and front-desk teams like Lakeisha, who coordinate scheduling, and Angela, whose friendliness is credited with improving day-to-day experiences. The care extended by Lindsey Strader and her nurse Michelle is singled out as especially helpful, and a number of families note gratitude for timely responses and the sense that someone is truly looking out for their needs. In urgent care, Kristen Price is remembered as kind and respectful, reinforcing a culture in which patients feel treated like normal, valued people rather than just cases.
Yet the same reviews do not shy away from candid criticisms about access and operational efficiency. Several patients describe lengthy waits, both in the waiting room and after being called back to a treatment room. One patient waited 45 minutes to be moved to another room and ultimately left in frustration. Others report being told there was no nurse available during a stomach-bug visit, or finding the phone system and hold times unacceptably slow - sometimes counting down into minutes and even tens of minutes of on-hold music. There are multiple mentions of being unable to reach someone by phone, delays in returning prescription requests, and confusion around refills that were not processed as expected. In particular, issues with medication management surfaced in a patient's experience with a physician who allegedly failed to send in a prescription and delayed resolution due to weekend closures and holidays.
Another prominent thread concerns accessibility and continuity of care, including inquiries about the location and presence of certain doctors, and the struggle to obtain timely appointments with familiar providers during busy periods. Some patients describe a high degree of loyalty, noting decades of use and a preference for staying within CFMC even as changes in staffing occur. Others express dissatisfaction with perceived turnover or the difficulty in maintaining a stable relationship with a single clinician as replacements come in. Still others praise the practice for offering late-evening appointments, a feature that helps working families fit health care into busy schedules.
Cumulatively, the feedback paints a clinic that embodies the best of patient-centered care when it works well: compassionate clinicians, a supportive network of nurses and administrators, and services that extend beyond primary care into mental health and urgent care. It also reveals clear opportunities for improvement in access, timely communication, and process reliability - areas that, if addressed, could elevate the patient experience to match the exceptional care described in the strongest testimonials. For families and individuals who have found their rhythm with a particular provider or a trusted staff member, CFMC remains a valuable resource - a place where expertise, empathy, and a commitment to care can make a real difference in daily health and long-term well-being.
Mildred's Family Care is a welcoming board and care home located in the serene town of Yanceyville, NC. Designed with comfort and community in mind, this assisted living facility offers a warm and inviting atmosphere for residents seeking support with daily living activities.
The community boasts a range of amenities to enhance the living experience, including a spacious dining room where residents can enjoy nutritious meals prepared to meet special dietary restrictions. The fully furnished accommodations provide a homely feel, while the beautiful garden and outdoor spaces offer peaceful areas for relaxation and enjoyment.
To ensure the well-being and comfort of its residents, Mildred's Family Care provides comprehensive care services tailored to individual needs. Dedicated staff are available to assist with activities of daily living such as bathing, dressing, and transfers. The facility emphasizes health coordination by working closely with healthcare providers, managing medication schedules, and offering dietary management for those with diabetes or specific restrictions.
Residents can engage in scheduled daily activities that promote social interaction and mental stimulation, fostering a vibrant community spirit. Additional conveniences include housekeeping services, move-in coordination assistance, transportation arrangements for medical appointments, telephone access, and Wi-Fi/high-speed internet connectivity.
At Mildred's Family Care in Yanceyville, residents find not just care but also companionship in a nurturing environment that supports their independence and quality of life.
Mildred's Family Care is located at 3592 Marshall Graves Road, Yanceyville, NC 27379 in Caswell County, North Carolina
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