Mildred's Family Care

3592 Marshall Graves Road, Yanceyville, NC 27379

For more information about senior living options: (844) 490-3973

3.7 from 71 reviews
5 stars
43
4 stars
3
3 stars
2
2 stars
5
1 stars
18

Assisted Living Board and Care Home

Overall Review of Mildred's Family Care

Pros

  • pro Paul Wyman is described as awesome and very detailed, making patients feel well cared for and highly recommended as a primary care provider.
  • pro The staff are consistently nice, helpful, and professional.
  • pro This healthcare facility is great, with knowledgeable staff and excellent doctors.
  • pro Gina Collins NP is kind, understanding, and proactive in addressing concerns.
  • pro Angela the nurse is friendly and goes above and beyond to ensure a positive experience.
  • pro The urgent care team, including Kristen Price, treats patients with respect and kindness.
  • pro Late-evening appointments are available, offering convenient access after work or school.
  • pro Crystal Nelson's EMDR therapy provided relief, and CFMC offers valuable mental health services to low-income patients.
  • pro Compassion has been a dependable primary care office for years, with knowledgeable, helpful, and friendly staff and a top-notch front desk.

Cons

  • pro They described the practice as not a good place and advised others not to see Dr. Hunter, accusing the staff of not caring if prescriptions ran out.
  • pro They waited 45 minutes in the waiting room, were moved to another room to wait another 30 minutes, and left frustrated.
  • pro They claimed the office had the worst customer service they had ever seen.
  • pro They reported it was nearly impossible to get anyone to answer the phone.
  • pro They said the office did not respond promptly to prescription refill requests and required repeated follow-ups.
  • pro They described the practice as understaffed and poorly run.
  • pro They recounted that staff were unfriendly and that the office would only help with one issue per visit, charging a fee for each additional visit.

Review

Caswell Family Medical Center (CFMC) and its network of care providers present a picture of a practice with deep roots in the community, where many patients celebrate the dedication of individual physicians and staff, while others describe frustrating gaps in access, communication, and follow-through. Across the reviews, there is a strong sense that when clinicians and front-desk teams click with a patient, the experience can be transformative - careful, compassionate, and thorough. When the experience misses a beat, however, patients walk away feeling unheard or underserved. Taken together, the comments map a clinic that is capable of excellent care but also hampered at times by logistical hiccups.

On the clinician side, several names repeatedly surface as sources of comfort and competence. Paul Wyman is singled out for being "awesome" and very detailed as a primary care provider, with patients feeling well cared for and confident in his approach. Other physicians and providers earn similarly warm praise: Dr. Mullis is described as great, and Gina Collins, NP, is celebrated for not only medical expertise but also for her approach to family care, especially with children. A number of patients recall Dr. Comstock as a long-time, trusted physician and note that his replacement is described as caring and attentive toward his patients. There are also mentions of Dr. Hunter in a mixed light - one patient recalls a positive experience with him, while another complains about medication follow-through and suggests exploring other providers.

Beyond primary care, the reviews highlight meaningful positive experiences with mental health services. A patient who recently used Medicaid to access CFMC's mental health network describes meeting therapist Crystal Nelson and undergoing EMDR therapy. The account is notably powerful: the desensitization process was grueling but ultimately led to better sleep, reduced hyper-vigilance, and a renewed sense of hope. This review emphasizes not only the therapeutic benefit of the service but also the importance of CFMC offering access to such care for low-income patients, with gratitude directed toward Crystal and the network that made it possible.

Staff and front-desk performance also come up repeatedly, often in the most positive terms. Patients laud staff members who go "above and beyond," including Sonya for consistently outstanding customer service and front-desk teams like Lakeisha, who coordinate scheduling, and Angela, whose friendliness is credited with improving day-to-day experiences. The care extended by Lindsey Strader and her nurse Michelle is singled out as especially helpful, and a number of families note gratitude for timely responses and the sense that someone is truly looking out for their needs. In urgent care, Kristen Price is remembered as kind and respectful, reinforcing a culture in which patients feel treated like normal, valued people rather than just cases.

Yet the same reviews do not shy away from candid criticisms about access and operational efficiency. Several patients describe lengthy waits, both in the waiting room and after being called back to a treatment room. One patient waited 45 minutes to be moved to another room and ultimately left in frustration. Others report being told there was no nurse available during a stomach-bug visit, or finding the phone system and hold times unacceptably slow - sometimes counting down into minutes and even tens of minutes of on-hold music. There are multiple mentions of being unable to reach someone by phone, delays in returning prescription requests, and confusion around refills that were not processed as expected. In particular, issues with medication management surfaced in a patient's experience with a physician who allegedly failed to send in a prescription and delayed resolution due to weekend closures and holidays.

Another prominent thread concerns accessibility and continuity of care, including inquiries about the location and presence of certain doctors, and the struggle to obtain timely appointments with familiar providers during busy periods. Some patients describe a high degree of loyalty, noting decades of use and a preference for staying within CFMC even as changes in staffing occur. Others express dissatisfaction with perceived turnover or the difficulty in maintaining a stable relationship with a single clinician as replacements come in. Still others praise the practice for offering late-evening appointments, a feature that helps working families fit health care into busy schedules.

Cumulatively, the feedback paints a clinic that embodies the best of patient-centered care when it works well: compassionate clinicians, a supportive network of nurses and administrators, and services that extend beyond primary care into mental health and urgent care. It also reveals clear opportunities for improvement in access, timely communication, and process reliability - areas that, if addressed, could elevate the patient experience to match the exceptional care described in the strongest testimonials. For families and individuals who have found their rhythm with a particular provider or a trusted staff member, CFMC remains a valuable resource - a place where expertise, empathy, and a commitment to care can make a real difference in daily health and long-term well-being.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mildred's Family Care is a welcoming board and care home located in the serene town of Yanceyville, NC. Designed with comfort and community in mind, this assisted living facility offers a warm and inviting atmosphere for residents seeking support with daily living activities.

The community boasts a range of amenities to enhance the living experience, including a spacious dining room where residents can enjoy nutritious meals prepared to meet special dietary restrictions. The fully furnished accommodations provide a homely feel, while the beautiful garden and outdoor spaces offer peaceful areas for relaxation and enjoyment.

To ensure the well-being and comfort of its residents, Mildred's Family Care provides comprehensive care services tailored to individual needs. Dedicated staff are available to assist with activities of daily living such as bathing, dressing, and transfers. The facility emphasizes health coordination by working closely with healthcare providers, managing medication schedules, and offering dietary management for those with diabetes or specific restrictions.

Residents can engage in scheduled daily activities that promote social interaction and mental stimulation, fostering a vibrant community spirit. Additional conveniences include housekeeping services, move-in coordination assistance, transportation arrangements for medical appointments, telephone access, and Wi-Fi/high-speed internet connectivity.

At Mildred's Family Care in Yanceyville, residents find not just care but also companionship in a nurturing environment that supports their independence and quality of life.

Nearby Places of Interest

Pharmacies

  • Edgewood Pharmacy (16 miles)
  • CVS Pharmacy (16.6 miles)
  • Total Care Pharmacy (16.6 miles)
  • Walgreens (16.7 miles)
  • Walgreens (17.2 miles)
  • CVS Pharmacy (17.7 miles)
  • CVS Pharmacy (17.7 miles)

Restaurants

  • Skid's II (16.3 miles)
  • Little Caesars Pizza (16.4 miles)
  • Roma Italian Restaurant (16.5 miles)
  • Crazy Mexico Mexican R (16.6 miles)
  • Wendy's (16.6 miles)
  • Hong Kong Chinese Restaurant (16.7 miles)
  • The Habit Burger Grill (16.8 miles)

Physicians

  • Lebauer Medical Center (16.6 miles)
  • MyEyeDr (16.8 miles)
  • Miracle-Ear At Sears (16.9 miles)
  • Kidzcare Pediatrics PC (17.2 miles)
  • Alamance Eye Center (17.2 miles)
  • Piedmont Oral Facial and Dental Implant Surgery Center (17.3 miles)
  • Fresenius Kidney Care (17.6 miles)

Parks

  • Grove Park (16.9 miles)
  • Green Street Park (18.3 miles)

Places of Worship

  • Christian Fellowship (16.9 miles)
  • Book Of Psalms Worship Center (17.4 miles)
  • New Life Christian Center (17.5 miles)
  • Shiloh Baptist Church (17.6 miles)
  • Disciples of Christ Holiness Church (17.7 miles)
  • Trinity Baptist Church (17.9 miles)
  • Chrismon Tree (18.2 miles)

Cafes

  • Starbucks (17.1 miles)
  • Biggby Coffee (18.1 miles)
  • Starbucks (18.2 miles)
  • Crema & Vine (18.3 miles)
  • Starbucks (18.5 miles)

Hospitals

  • Sovah Health (18.2 miles)
  • Cone Health Alamance Regional Medical Center (18.3 miles)

Theaters

  • Danville Stadium Cinemas 12 (18.5 miles)

Frequently Asked Questions

Where is Mildred's Family Care?

Nearby Communities

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