Brookdale Shelby

Pros

• The staff at Brookdale Shelby is phenomenal, providing excellent care and fostering a friendly environment for residents.
• Residents enjoy engaging activities such as karaoke, games, and field trips, which keep them active and involved.
• Sterling House offers nice accommodations with well-maintained rooms and excellent meals that impress visitors.
• Families appreciate the professional care and respect shown by staff at Sterling House, contributing to a positive living experience for residents.
• Residents feel safe and secure at Sterling House, describing it as a place where they can live an independent lifestyle while receiving the support they need.
• The community at Sterling House is characterized by a warm atmosphere where employees treat residents like family.
• Many families express gratitude for the high level of care their loved ones receive at Sterling House during their time there.

Cons

• The facility lacks sufficient attention and involvement from management, leaving residents feeling neglected.
• Meals are poorly planned for elderly residents, often too spicy or unsuitable for sensitive digestive systems.
• The management is described as rude and unprofessional, with a lack of compassion from the nursing staff.
• Brookdale Shelby is deemed expensive compared to competitors, with additional charges for services that are typically included elsewhere.
• Some residents found the building outdated, with small rooms and old carpeting needing updates.
• There is a perception that staff at certain times do the bare minimum to assist residents without going above and beyond.
• One reviewer felt disappointed by the overall experience at Brookdale Shelby and expressed intentions to relocate their loved one due to inadequate care.
• A transition into assisted living was met with resistance by some residents, indicating a struggle with adapting to new surroundings despite initial concerns about safety and care standards.

Review

The reviews for Brookdale Shelby and Sterling House of Shelby present a mixed picture of the assisted living facilities, with experiences ranging from uplifting to disappointing. Brookdale Shelby garners praise for its clean environment, engaging staff, and various activities that keep residents active and involved. Residents appreciate the community's vibrant atmosphere, noting specific programs like karaoke, games, field trips, and Zoom/Duo calls that foster a connection between residents and their families. Many reviewers commend the staff's dedication to maintaining a pleasant living environment; some have been at the facility for many years, which suggests stability and familiarity that can be comforting to residents.

However, there are concerns raised by some families regarding Brookdale Shelby’s management and billing practices. A recurring issue cited is the fluctuation in the "personal service rate," which can add an element of unpredictability to monthly expenses. While the staff has been responsive to these concerns and worked to keep costs manageable, uncertainty about pricing remains a point of frustration for some families. Moreover, negative experiences reported include allegations of inadequate management involvement with residents and subpar dining options that are not well-suited for those with sensitive digestive systems.

Conversely, Sterling House of Shelby emerges as a more favorable option according to numerous reviewers who express relief and satisfaction with their loved ones' care. The ambiance at Sterling House is described as warm and inviting; many former visitors were struck by how welcoming both staff members and other residents were during their tours. Families report feeling assured about their loved ones’ safety within this community while acknowledging how happy residents seem after settling in. The reviews emphasize the significance of being treated with respect and kindness by employees—a quality that many felt was consistently demonstrated throughout interactions.

An important aspect noted is how residents can maintain their independence at Sterling House while also receiving required support. Reviews indicate that transportation services provided by the facility enable autonomy for individuals who want to participate in outings or attend appointments without relying entirely on family members. Additionally, dining experiences receive high marks—many describe meals as tasty with ample variety—which contributes positively to overall resident satisfaction.

Some negative sentiments arise but appear centered around specific needs rather than systemic issues within Sterling House itself. For instance, one review mentions concern over distance from familiar church communities when considering relocation for a loved one. Despite such reservations about personal circumstances or preferences affecting transition choices into Sterling House or any associated feelings of loss related to independence during early visits, positive adjustments often follow over time as families report significant improvements in mood post-move.

In summary, while Brookdale Shelby exhibits both strengths in recreational offerings alongside shortcomings in management oversight and culinary considerations leading up to fluctuating costs—Sterling House stands out significantly more favorably among reviewers largely due to strong employee engagement levels combined with fulfilling environments conducive toward nurturing independent lifestyles through effective care structures already established before admission occurs among new residents seeking solace away from home life’s harsher realities experienced during aging transitions beyond initial apprehensions stemming from adapting processes following relocation efforts made earlier on behalf family members involved looking out best interests throughout respective journeys ahead filled abundance compassion emanating outward depicted clearly reflective through these accounts shared publicly here today supporting recommendations towards choosing either establishment accordingly based upon unique situations facing prospective clients navigating waters ahead dealing complexities found transitioning elderly loved ones into supportive living arrangements capable meeting varied individual needs encountered across board regardless each encounter employed trusting hands guiding pathways explored forward moving onward positively!

This area of Shelby, North Carolina offers a variety of amenities and services within close proximity. There are several fast food restaurants such as Chick-Fil-A, Cook Out, and Burger King, as well as healthcare facilities including physicians' offices and hospitals like Mary Black Health System-Gaffney and Upstate Carolina Medical Center. Places of worship such as Cornerstone Baptist Church and Providence Baptist Church provide spiritual support to residents. Additionally, there are pharmacies like Walgreens and CVS nearby for convenient access to medications. Seniors looking to enjoy leisure activities can visit parks like Holly Oak Park or catch a movie at The Big E Gaffney theater. Overall, this area provides a mix of dining options, healthcare services, religious institutions, recreational facilities, and essential amenities that cater to the needs of older adults considering senior living in Shelby.

Restaurants

• Chick-Fil-A (2 miles)
• Cook Out (2.3 miles)
• Burger King (2.4 miles)
• McDonald's (2.5 miles)
• Taco Bell (2.5 miles)
• Wendy's (2.6 miles)
• Pancake House (2.7 miles)

Parks

• Holly Oak Park (2.2 miles)
• Patriots Park (9.5 miles)
• Cowpens National Battlefield Visitors Center (20.9 miles)

Physicians

• Boiling Springs Childrens Clinic (10.1 miles)
• Steen & Associates (12.3 miles)
• Carolina Pediatric Associates (15.7 miles)
• Dr's Office (15.8 miles)
• Novant Health Gaffney Medical Center Emergency Department (15.9 miles)
• Gaffney Pharmaceutical Research (16 miles)
• Internal Medicine Associates of Gaffney (16 miles)

Places of Worship

• Cornerstone Baptist Church (11.2 miles)
• Encounter Church (15.1 miles)
• Southern Baptist Convention (15.6 miles)
• Providence Baptist Church (16.3 miles)
• Riverview Baptist Church (16.6 miles)
• Broad River Baptist Association (17.7 miles)
• Fairview Baptist Church (17.8 miles)

Hospitals

• Mary Black Health System-Gaffney (15.9 miles)
• Ucmc Icu (15.9 miles)
• Upstate Carolina Medical Center (15.9 miles)
• Cherokee County Mealsonwheels (17.5 miles)

Pharmacies

• Royce Associate (17 miles)
• Walgreens (17.1 miles)
• Buford Street Drug Store (17.5 miles)
• Peoples Pharmacy (19.8 miles)
• CVS Pharmacy (20.5 miles)
• CVS Pharmacy (22.9 miles)
• Allen Drug (23.2 miles)

Cafes

• Starbucks (18.7 miles)
• Starbucks (19.5 miles)

Theaters

• The Big E Gaffney (19 miles)