448 Pleasant Hill Road, Rocky Mount, NC 27801
For more information about senior living options: (844) 490-3973
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The staff are friendly and helpful. The facility is always clean. Residents seemed to be enjoying themselves and having a good time.
They think reviews aren't posted for a reason. They feel the facility should be cleaned up. They experienced repeated missed follow-ups and lack of communication after requesting a tour. They are disappointed and will look elsewhere.One reviewer opens with a sharp statement that feels almost like a warning: "Reviews aren't posted for a reason! Clean it up over there." That line sets a mood of frustration and urgency around how feedback is handled and how transparent the process feels to people who are trying to make important choices for their loved ones. The sentiment behind those words is clear: there's a sense that something about the facility's operations or its response to inquiries isn't meeting expectations, and that this sentiment is shared by more than one visitor.
In the accompanying account of trying to arrange a tour, the emphasis is on timing, persistence, and the feeling of being overlooked. The person explains they first called last Tuesday to set up a tour of the facility as part of a due-diligence process for their dad's potential care. The staff allegedly took the caller's name and number, but by Saturday there was no follow-up. To address the situation, the reviewer stopped by in person; again, their name and number were taken and they were told to expect a call on Monday. Yet that promised callback never arrived. A subsequent call revealed that the tours coordinator was out, and the receptionist said she would return the call on Tuesday, but again, silence followed. This cascade of unreturned calls left the reviewer feeling disappointed and discouraged, with a clear sense of being pushed toward looking elsewhere for care options.
The narrative of missed communications is not just about a single missed moment; it represents a pattern that can be particularly distressing when families are evaluating facilities for someone they love. The reviewer's conclusion - expressed with disappointment and a decision to explore other options - highlights how critical timely, reliable communication is in the search for appropriate care. When hopeful families hear nothing back after taking the time to reach out, it can cast a shadow over any other positives the facility might offer, underscoring how important it is for the administrative side of the operation to be as responsive as it can be.
Against this backdrop of frustration, another reviewer offers a more affirmative view of the same place. This reviewer describes a very different experience, emphasizing warmth and attentiveness from the staff. They note that they have visited the facility on numerous occasions and consistently find the staff to be friendly and helpful. The cleanliness of the environment stands out as well, with the reviewer repeatedly highlighting that the facility is always clean and well cared-for. These observations contribute to a perception of a well-maintained, welcoming setting that can contribute positively to residents' quality of life.
The positive review also mentions that activities are in progress during visits and that the residents seem to be enjoying themselves. Observing residents engage in activities and appear to be having a good time can be a strong indicator of an active, community-oriented environment. For families seeking care, seeing residents visibly engaged and content expands the narrative beyond surface impressions of cleanliness and organization, offering a sense that the facility prioritizes meaningful day-to-day experiences and social interaction for the people living there.
Taken together, these two reviews paint a nuanced picture of the facility. On one hand, there is a clear complaint about inconsistent or lacking follow-up to scheduling requests, which can feel transactional and cold to families trying to make important decisions. On the other hand, there are positive, reassuring observations about staff demeanor, cleanliness, and resident engagement that speak to a supportive and well-functioning daily environment. This juxtaposition suggests that the facility may perform well in many practical, day-to-day aspects while still facing challenges in communication and appointment follow-up that can undermine trust during the decision-making process.
For potential visitors and families, the combined impression is one of balance: good day-to-day care and a pleasant, clean environment, paired with a need for improved reliability in follow-up communication. The experience of the reviewers implies that the facility can deliver a comfortable, friendly atmosphere for residents and families, but it could benefit from tightening its scheduling processes and ensuring timely callbacks when inquiries are made. In evaluating this place, it may be wise to weigh the clearly observable strengths - cleanliness, a friendly staff, and active resident engagement - against the risks of delayed responses that can complicate critical caregiving decisions.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kinillie Family Care Home in Rocky Mount, NC is an assisted living community that provides a comfortable and supportive environment for seniors. Our fully furnished home includes a dining room where residents can enjoy delicious meals prepared by our staff. We also offer housekeeping services to ensure that our residents have a clean and tidy living space.
In addition to our indoor amenities, we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. A telephone and Wi-Fi/high-speed internet are provided to help our residents stay connected with their loved ones.
Our dedicated and compassionate staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical care. For those with diabetes, we offer a specialized diet to manage their condition. Meal preparation and service are included so that residents can enjoy nutritious meals without any worries.
Medication management is another important service provided at Kinillie Family Care Home. Our staff ensures that medications are taken correctly and on time. We also accommodate special dietary restrictions if needed.
Transportation arrangement for medical appointments is available for our residents' convenience. Whether it's a regular check-up or a specialist visit, we will make sure they arrive safely and on time.
At Kinillie Family Care Home, we believe in enriching the lives of our residents through engaging activities. We offer scheduled daily activities that cater to different interests and abilities. These activities promote socialization, mental stimulation, physical exercise, and overall well-being.
If you are looking for an assisted living community that provides personalized care, comfortable accommodations, delicious meals, and engaging activities, then choose Kinillie Family Care Home in Rocky Mount, NC.
Kinillie Family Care Home is located at 448 Pleasant Hill Road, Rocky Mount, NC 27801 in Edgecombe County, North Carolina
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
