1650 Cokey Road, Rocky Mount, NC 27801
For more information about senior living options: (866) 208-4318
Heritage Care Of Rocky Mount Costs & Pricing
Heritage Care of Rocky Mount offers competitive pricing for its residents, maintaining costs that align with the local average in Edgecombe County. For a semi-private room, the monthly fee stands at $2,200, which matches the county's rate and represents a significant savings compared to the state average of $3,584. Similarly, for those preferring more privacy in a one-bedroom unit, Heritage Care charges $3,500 - again on par with Edgecombe County but notably lower than North Carolina's statewide average of $4,055. This positioning not only reflects the facility's commitment to accessibility but also underscores its appeal as a cost-effective option for quality care in the region.
| Floor plans | Heritage Care Of Rocky Mount | Edgecombe County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,200 | $2,200 | $3,584 |
| 1 Bedroom | $3,500 | $3,500 | $4,055 |
Overall Review of Heritage Care Of Rocky Mount
Pros
Heritage Retirement Center was nice and quiet.- Most of the staff were friendly.
- The facility takes residents to different social events.
- They take residents to their doctor’s appointments.
- The facility has a beautiful garden.
- The community is open to feedback and decisions can be made together.
- They communicate well and keep residents updated.
- The facility is very clean and the staff are a godsend.
- The nurses have a lot of passion in what they do.
Cons
The staff did not seem very professional.- The facility did not have nurses on staff.
- The atmosphere was disruptive and not organized.
- The building was older and not as clean as desired.
- There was a day/night staffing mismatch, with day staff giving the runaround and belongings going missing without reimbursement.
- The reviewer felt the facility resembled a flop house and described the experience as horrific.
- Residents’ monthly allowances were allegedly being ripped off, and the administrator was accused of selling cigarettes to patients.
- It was impossible to speak with the doctor and there was no clear information about medications or costs.
- The reviewer would not recommend this facility and suggested that someone would be better off homeless.
- Only a handful of staff were described as good and caring; most were not.
Review
Heritage Care Of Rocky Mount is best suited for seniors who want a socially engaged, budget-conscious living option in a quiet, home-like environment and who can navigate care with external medical help. The community shines for residents who welcome regular group activities, planned outings, and transportation to physician appointments as part of daily life. The grounds include a pleasant garden that adds to the lived-in comfort many families seek. This option is most fitting for those with modest medical needs who can self-advocate, monitor care, and tolerate some organizational variability. For families seeking an ultra-structured program with constant on-site nursing and flawless operations, other communities will likely serve better.
Those who should consider alternatives include residents who require dependable, around-the-clock medical oversight. The lack of on-site nurses and the infrequent physician visits raise concerns for anyone managing complex medications or chronic conditions. Cleanliness and organization show up inconsistently in reviews, and several accounts describe disorganization that can complicate ongoing care. Families with high expectations for transparent financial management and timely, consistent communication may find the reporting and accountability scenarios insufficient. In short, this is not ideal for those who need a high level of medical reliability, rigorous daily supervision, or a consistently smooth administrative experience.
The strongest practical positives center on social engagement and logistical support. Residents are transported to social events, and staff are described as helpful in coordinating doctor appointments, which can ease family caregiving burdens. A few reviewers praise compassionate, caring staff and a clean, welcoming environment, with one noting nurses who show genuine dedication. The garden and the aesthetic appeal of the space contribute to a dignified, comforting setting. For families prioritizing quality of life aspects, interaction, activity, and a pleasant daily atmosphere, these elements can meaningfully offset less robust medical oversight.
However, the most significant drawbacks cannot be dismissed. The absence of full-time on-site nursing, coupled with weekly or biweekly doctor visits, limits medical responsiveness and medication oversight. Reports of disorganization and inconsistent day versus night staff can lead to missed tasks or miscommunication about belongings, care plans, or medication changes. Alarming anecdotes about financial handling, limited access to the administrator, and difficulty obtaining clear statements further complicate trust and long-term planning. These factors collectively tilt the risk calculus toward caution for anyone with higher care needs or a desire for stable, transparent operations.
The way the positives balance the negatives hinges on a resident’s profile and a family’s tolerance for management gaps. For a relatively independent senior with manageable health needs and a preference for an active social calendar, the communal life, transportation support, and pleasant environment offer meaningful value. The garden, cleanliness in the well-kept areas, and staff kindness in certain shifts contribute to daily satisfaction and can support overall well-being when medical demands remain light. Yet for anyone facing medications, frequent clinical updates, or strict cost transparency, the downsides can erode confidence quickly.
Practical next steps are essential. Prospective families should insist on a candid tour that probes nurse availability, the exact doctor visitation schedule, and how medication management is handled day-to-day. Request a clear, written summary of monthly costs, what is included, and how ancillary charges are managed, along with recent resident care plans and incident reporting procedures. Speak with several staff members at different times, and demand a face-to-face meeting with the administrator to discuss transparency, fiduciary practices, and how personal belongings are safeguarded. If medical intensity or financial clarity is non-negotiable, those evaluating Heritage Care Of Rocky Mount should compare communities with on-site nurses, more centralized medical oversight, and stronger, uniformly rated administrative accountability. Ultimately, this community serves a defined niche: a socially active, reasonably clean setting for seniors who can tolerate variable medical oversight and some administrative risk, with clear caveats that require proactive verification and ongoing family involvement.
126 resident community capacity
Assisted Living
Respite Care
Activities off-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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