Senior Helpers

Pros

• Senior Helpers provides quality care for seniors in the Triangle.
• The company specializes in Parkinson's and dementia care and matches caregivers to each client's needs.
• Caregivers receive thorough training.
• Hannah and Ryan are professional, responsive, and supportive.
• Caregivers are personally introduced to clients and oriented, with follow-up to ensure a good fit.
• Detailed care plans are developed and are flexible when changes are needed.
• They are committed to dependable caregivers and provide substitutes for last-minute cancellations.
• Continuity of care by long-term caregivers like John and Tia improves quality of life.
• Kim is professional and a pleasure to work with.

Cons

Review

Across Cary and the surrounding triangle area, families care deeply about finding care that is specialized, reliable, and genuinely compassionate for loved ones facing Parkinson's and dementia. The praise in these reviews centers on a caregiver named Terrisha who is described as personable and pleasant, with a level of help that feels warmly offered and thoughtfully delivered. One reviewer even asks that Terrisha be rewarded for her standout service, underscoring the personal impact a single caregiver can have in a challenging journey. This kind of front-line care is the heartbeat of what families value most: kindness, approachability, and consistent support.

More broadly, the reviews highlight Senior Helpers' distinctive focus on Parkinson's and dementia care - a specialty that drew families to the Cary location in the first place. Caregivers undergo thorough training, and the leadership team - owners Hannah and Ryan - are repeatedly described as professional, responsive, and supportive. This leadership presence translates into processes that matter to families: careful matching of caregivers to each client's unique needs, personal introductions of each new caregiver, and an orientation that helps everyone feel confident from day one, followed by ongoing check-ins to ensure a good fit.

The agency's flexibility and comprehensive coverage are repeatedly praised. Care is arranged for a variety of settings - day shifts, overnight shifts, in-home care, hospital or rehab center stays, and even in senior living facilities. A detailed care plan is developed with meticulous attention to the client's needs and is adjusted in real time as health conditions evolve. The company's commitment to reliability - especially the ability to provide substitutes for last-minute cancellations - adds a crucial layer of stability for families navigating unpredictable health events.

A thread that runs through several testimonials is the value of continuity. Long-term dedication from caregivers such as John, Tia, and Justin stands out, with John forming a true friendship with a client who relied on him most weekdays for two years. The continuity of care is depicted as a transformative factor in quality of life, offering not only physical support but also the emotional companionship that can matter as much as medical care. In these narratives, the presence of a familiar, trusted caregiver reduces burdens for families and allows them to spend meaningful time with their loved ones, sharing memories and laughter rather than coordinating care logistics.

Other reviewers emphasize the professionalism and warmth of specific staff members beyond direct caregiving. Kim, described as a pleasure to work with, brings professional guidance and expertise to the Triangle community, reinforcing the sense that Senior Helpers is a well-rounded partner in care, not just a service provider. The company's ability to listen to clients and tailor support accordingly is repeatedly cited as a distinguishing factor, with a community relations liaison described as genuinely caring and sweet - an important touchpoint that helps families feel supported beyond the day-to-day care tasks.

Stories about care during and after acute events - such as a grandmother's stroke - underscore real-world impact. Reviewers recount a high level of training, the benefit of a real-time, detailed care plan, and staff who are friendly and helpful. The consistency of communication with Ryan and Hannah is highlighted as a key element: frequent updates, transparent conversations, and staff who attend to both physical and emotional needs cultivate trust and reassurance at a difficult time. The net effect is described as a relief for families who had previously endured less reliable experiences with other agencies.

Ultimately, these experiences paint Senior Helpers as a company that truly listens and custom-designs care around each client's life. The testimonials repeatedly emphasize that the team not only provides care but also alleviates the emotional and logistical burden families carry when supporting a loved one with Parkinson's, dementia, or serious health changes. The gratitude expressed is loud and clear: families feel supported, valued, and confident that their loved ones are treated with dignity and respect, not as a checklist item or a cost center.

In sum, the collective voice from these reviews paints a compelling portrait of Senior Helpers in Cary: a specialized, thoroughly trained, and compassionate homecare partner led by Hannah and Ryan; a program that prioritizes careful caregiver matching, ongoing introductions and orientation, real-time care plan adjustments, and dependable coverage; and a team - from Terrisha to John, Tia, Justin, and Kim - whose dedication consistently lifts the burden for families and enhances the daily life and dignity of the seniors they serve. Families repeatedly commend the care, the communication, and the kindness, and they express heartfelt gratitude for a service they would readily recommend to friends and family.

This part of Raleigh, North Carolina offers a variety of amenities that cater to the needs of seniors looking for a convenient and comfortable living environment. With several restaurants nearby, such as Bojangles' Famous Chicken 'n Biscuits and Waffle House, seniors can easily enjoy delicious meals without having to travel far. In terms of healthcare, there are reputable physicians and hospitals in close proximity, including Duke Raleigh Hospital and WakeMed Heart Center. Pharmacies like CVS and Walgreens are also readily available for any medication needs. Additionally, there are parks for outdoor recreation and places of worship for spiritual fulfillment. The area also offers transportation options through Enterprise Rent-A-Car for easy access to surrounding areas. Overall, this part of Raleigh provides a well-rounded community for seniors seeking a vibrant and convenient living environment.

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (0.4 miles)
• Waffle House (0.6 miles)
• Buffalo Brothers Pizza & Wing (1.1 miles)
• Panda Express (1.3 miles)
• Brass Tap & Billiards (1.3 miles)
• Golden Corral (1.4 miles)
• McDonald's (2.3 miles)

Physicians

• Family Medical Associates of Raleigh (0.6 miles)
• Wake Radiology Diagnostic Imaging (1.5 miles)
• Alliance Medical Ministry (2.8 miles)
• Midtown Dermatology (3.2 miles)
• ENT & Audiology Associates (5.2 miles)
• Wake Internal Medicine Consultants (5.3 miles)
• Duke Primary Care Knightdale (5.3 miles)

Hospitals

• Duke Raleigh Hospital (0.8 miles)
• WakeMed Heart Center (2.7 miles)
• WakeMed Health & Hospitals (2.8 miles)
• UNC Specialty Women's Center at Rex (5.4 miles)
• Wakemed Garner Healthplex (8.4 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walmart Pharmacy (1.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5 miles)

Parks

• Eastgate Park (1.5 miles)
• Marsh Creek Park (2.2 miles)
• Chavis Park (3.7 miles)
• Buffaloe Road Athletic Park (3.9 miles)
• Dorothea Dix Park (4.2 miles)
• Williams Park (4.7 miles)
• Brookhaven Nature Park (4.9 miles)

Places of Worship

• Beacon Baptist Church (2 miles)
• Gethsemane Lutheran Church (4.2 miles)

Transportation

• Enterprise Rent-A-Car (2.9 miles)

Theaters

• Alamo Drafthouse Raleigh (2.9 miles)
• Cinemark Raleigh NC (7 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (3.6 miles)
• Panera Bread (3.7 miles)
• Starbucks (5.8 miles)
• Starbucks (5.9 miles)
• Starbucks (8.5 miles)