Magnolia Place

270 Duke Street, Mocksville, NC 27028

For more information about senior living options: (844) 490-3973

3.7 from 45 reviews
5 stars
28
4 stars
2
3 stars
1
2 stars
1
1 stars
13

Assisted Living Board and Care Home

Overall Review of Magnolia Place

Pros

  • pro The Magnolia Gardens staff is described as awesome and caring across departments.
  • pro Ashley and Melissa are praised for being helpful and putting families at ease.
  • pro The nurses and CNAs are attentive to residents, including those who are wheelchair dependent.
  • pro Families feel at ease knowing their loved ones are in knowledgeable and caring hands.
  • pro Magnolia Gardens is presented as a loving, caring place for loved ones.
  • pro Melissa is highlighted as the heart of the building, going the extra mile for residents.
  • pro The admissions team is warm, patient, and thorough, guiding families step by step.
  • pro The yard is gorgeous and residents enjoy the activities; the staff is great.
  • pro The facility is described as clean with friendly, helpful staff and wonderful food.

Cons

  • pro The facility is awful; the father lay in urine for 24 hours before he got help, and he wasn't getting his medicines or food as he should.
  • pro The staff treated the aunt horribly and wouldn't even give her toilet paper to wipe herself.
  • pro There are roaches and a terrible odor; the place stinks and is dirty.
  • pro The facility is filthy, unsanitary, and understaffed, with no private rooms; the health department should close it down.
  • pro The staff are rude and lack empathy, often rolling their eyes and making negative comments toward the elderly.
  • pro A husband was left dehydrated and his labs were messed up, leading to hospitalization.

Review

Magnolia Gardens in Thomasville, NC, inspires a wide range of impressions from the families and residents who have experiences there. On one hand, many reviewers describe a place where staff feel genuinely caring, attentive, and capable, creating a sense of peace of mind for loved ones. They talk about a welcoming atmosphere, beautiful surroundings, and a robust array of activities and rehabilitation services. This group emphasizes that the people working there - across departments from admissions to nursing to social work - are kind, patient, and thorough, making it easier to navigate what can be an emotionally exhausting process.

Several accounts spotlight the depth of care provided by specific staff members. In particular, Melissa, who handles admissions, is repeatedly praised as a standout - described as the heart of the building, warm, patient, and genuinely committed to helping families through every step. Ashley is also singled out for easing worries and offering practical support. Families express that Melissa doesn't treat the process as merely administrative, but as a sacred responsibility, taking the time to explain admissions, insurance, placement decisions, and what to expect in the weeks ahead. Such testimonials emphasize a culture of compassion and personalized attention that many feel can make a difficult transition feel more hopeful and manageable.

Supportive care is further highlighted by reminders that Magnolia Gardens has a dedicated rehabilitation team, capable nurses, and attentive CNAs, with many reviewers noting how the staff look after residents who use wheelchairs or require extra assistance. The sense of a caring community is reinforced by remarks about the facility's environment - the yard is described as gorgeous, and there is enthusiasm about the activities offered and the general liveliness of the place. Several families express reassurance that their loved ones are in capable hands, and that they themselves can rest more easily knowing their relatives are surrounded by knowledgeable and compassionate caregivers.

Yet, the other side of the picture is stark and emphatic. A number of reviews paint Magnolia Gardens as unsafe or unsanitary, with serious lapses in care and supervision. Allegations include a resident lying in urine for hours before receiving help, delays in delivering medications and meals, and general neglect that leaves family members feeling distressed and outraged. Some accounts use strong language, describing staff as unprofessional or indifferent, recounting inmates' cries for help that went unanswered and even explicit mentions of abuse. Recurrent complaints include roaches, bad odors, dirty conditions, and a building that is not up to standard in terms of cleanliness and infection control. The absence of private rooms is noted, alongside claims of understaffing and insufficient attention to individual needs, with calls for closures or heightened scrutiny from health authorities.

There are also mixed or contradictory experiences that add nuance to the overall picture. While some reviewers describe the facility as clean and the staff friendly, others dispute these claims, insisting the opposite and recounting personal encounters that left them shaken. The variability suggests that experiences may differ by unit, shift, or moment in time, making it important for prospective families to conduct their own visits, ask targeted questions, and assess how current conditions align with their expectations for safety, hygiene, and responsive care.

In the most touching stories, Magnolia Gardens is remembered for moments of gratitude and human connection. One family recounts how, during a difficult period, staff members introduced themselves and made what could have been a stressful transition feel manageable and hopeful. Others express deep appreciation for how the facility accommodated families during a loved one's final days, including making space for family members to stay close, transferring a roommate to create room, and even giving the kids small presents during visits. One account from a family grieving a grandmother emphasizes the extraordinary effort and kindness shown by Melissa and the entire team, underscoring that the staff's devotion left a lasting impression of care and respect.

Taken together, the reviews present Magnolia Gardens as a place of strong affections and strong concerns, sometimes within the same families or even the same week. The facility clearly inspires loyalty and gratitude in many who feel their loved ones have benefited from compassionate, attentive care and engaging programming. At the same time, there are compelling, alarming reports that demand serious attention from prospective residents and their families and from regulators alike. If you are evaluating Magnolia Gardens, it would be wise to visit in person, speak with multiple staff members across departments, review recent health inspections, and ask direct questions about staffing levels, response times, medication management, cleanliness, and infection control to form a well-rounded view based on your own priorities and the needs of your loved one.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Magnolia Place in Mocksville, NC is a warm and welcoming assisted living community offering board and care home services. Our community provides a comfortable and homely environment for seniors who require assistance with activities of daily living.

Residents at Magnolia Place enjoy the convenience of fully furnished accommodations, ensuring they feel right at home from the moment they move in. Our beautiful garden and outdoor space offer opportunities for relaxation, fresh air, and socializing with fellow residents. For those who enjoy reading, we have a small library where they can indulge in their favorite books.

We understand the importance of maintaining a healthy lifestyle, which is why our dedicated staff provides assistance with bathing, dressing, transfers, and other activities of daily living. Our team also ensures that medications are managed properly to guarantee the well-being of each resident. We cater to special dietary restrictions including diabetes diets, ensuring that every individual's nutritional needs are met.

At Magnolia Place, we believe in fostering an engaging and active lifestyle for our residents. Our organized schedule includes various daily activities designed to promote physical wellness, mental stimulation, and social interaction among peers. Whether it's participating in group exercise classes or enjoying lively discussions or games with friends, there is always something exciting happening at our community.

Our on-site dining room offers delicious meals prepared by our experienced culinary team. We happily accommodate special dietary restrictions so that every resident can enjoy their meals while receiving proper nutrition.

To make the transition into our community as smooth as possible for new residents and their families, we provide move-in coordination services. Additionally, our dedicated housekeeping staff ensures that each residence remains clean and tidy at all times.

With its cozy atmosphere and comprehensive care services, Magnolia Place creates a supportive environment where seniors can thrive comfortably while receiving personalized care tailored to their unique needs.

Nearby Places of Interest

Restaurants

  • Ivan's (13.4 miles)
  • Monterey Mexican Restaurant (14.6 miles)
  • Romano's Italian Cuisine (14.6 miles)
  • Dj's (14.6 miles)
  • Zaxby's (15 miles)
  • Bojangles' Famous Chicken 'n Biscuits (15.2 miles)
  • McDonald's (15.6 miles)

Physicians

  • Eye Associates Of Rowan (15.1 miles)
  • RowMed Orthopedic (15.6 miles)
  • Piedmont Neurosurgery & Spine (16 miles)
  • Piedmont Interventional Pain Care (16.1 miles)
  • Trinity Medical Care (16.9 miles)
  • Daymark Recovery Services (17.3 miles)
  • Nephrology Associates (19.2 miles)

Transportation

  • Amtrak (15.8 miles)

Pharmacies

  • Price Pharmacy (15.9 miles)
  • CVS Pharmacy (17.2 miles)
  • Cannon Pharmacy Salisbury (17.4 miles)
  • Walgreens (18.4 miles)
  • CVS Pharmacy (19 miles)
  • Price Pharmacy (19.7 miles)
  • South Park Family Pharmacy (20.4 miles)

Cafes

  • Starbucks (17.4 miles)
  • Starbucks (18.2 miles)
  • Starbucks (19.2 miles)
  • Starbucks (20.6 miles)
  • Krankies Coffee (23.5 miles)
  • Urban Grind Roasters - Artisan Coffee (24.9 miles)

Theaters

  • AMC Hanes 12 (18.3 miles)

Places of Worship

  • St John's Lutheran School (20.5 miles)
  • First Presbyterian Church (24.9 miles)

Parks

  • Miller Park (21.3 miles)

Hospitals

  • WFBH Ardmore Tower (21.9 miles)
  • Wake Forest Univ Bapt Med Center (22.7 miles)

Frequently Asked Questions

Where is Magnolia Place?

Nearby Communities

Related Resources

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