270 Duke Street, Mocksville, NC 27028
For more information about senior living options: (844) 490-3973
The staff are friendly and helpful. The nurses and CNAs are attentive to residents, including wheelchair-dependent ones. Magnolia Gardens is described as a loving and caring place for loved ones. Melissa is warm, patient, and present, guiding families through admissions with clarity and compassion. The rehabilitation team, nurses, CNAs, and activities at Magnolia Gardens are excellent. The yard is gorgeous and residents love the activities. The staff go above and beyond for their residents. The admissions team, especially Melissa, is the heart of the building and provides outstanding service.
The facility is described as awful, with a father lying in urine for 24 hours before receiving help and without proper medicines or food. They allege adult abuse occurred at the facility. It is labeled by far the worst nursing facility ever, with reports of not providing toilet paper, roaches, and a strong odor. They claim the place is dirty, understaffed, and lacks privacy (no private rooms), with awful food, and suggest the health department should close it down. They state residents are ignored and unsupervised, with staff who fail to respond to calls for help, sometimes resulting in injuries. They report a case where a husband was allowed to become dehydrated and labs were messed up, leading to hospitalization. The administrator is described as awful and rude, with no time for anyone. They describe the staff as uncaring and disrespectful, with filthy conditions and unsafe surroundings. They note the facility smells bad and staff speak rudely, treating residents poorly.Magnolia Place in Mocksville is best suited for families that want a warm, people-centered environment with a strong emphasis on rehabilitation and active daily programming. The community earns consistently positive marks for friendly, attentive staff and a repertoire of therapies, social workers, and nursing teams that residents and families describe as knowledgeable and caring. For families facing rehab after a hospital stay or needing steady nursing support alongside meaningful activities, Magnolia Place presents as a practical, home-like option where the focus is clearly on getting residents back to their best functioning and keeping them socially engaged.
Those who may want to consider alternatives are clear - any family prioritizing spotless, uniformly pristine conditions and rock-solid, zero-tolerance responsiveness should look elsewhere. A subset of reviews portrays the facility in a harsh light: claims of under-staffing, delayed responses to calls, and situations that ring as neglectful or disorganized. Some comments describe unreliable medication administration and poor food quality. The absence of private rooms is another potential drawback for families hoping for more privacy, which makes alternatives with guaranteed private accommodations and consistently higher inspection scores worth considering if those factors matter.
The strongest pros center on the people and the programs. Readers repeatedly highlight compassionate admissions staff, especially one team member who is singled out for taking time to explain processes and insurance steps, reducing anxiety for families. The nursing and CNA teams, along with therapists and activity coordinators, are praised for being knowledgeable, dependable, and genuinely engaged in residents' well-being. The facility's atmosphere - freshly described as welcoming, with engaging activities and a visually appealing campus - helps offset the stress of placement for many families, reinforcing confidence that their loved ones will be supported day-to-day.
Yet the cons cannot be dismissed lightly. Across the reviews, concerns about cleanliness and overall upkeep surface in some accounts, with phrases that suggest a few units experience significant lapses in sanitation and odor issues. Several families recount tense interactions with administrators and staff, and a handful of reviews claim dangerous oversights in basic care, including dehydration, missed medications, or inadequate supervision. The most alarming messages describe a pattern of neglect or mistreatment, which understandably prompts questions about consistency, accountability, and the facility's commitment to ongoing quality improvement.
In practicing discernment, prospective buyers should foreground concrete, on-site verification. When touring Magnolia Place, request to observe multiple shifts to gauge staffing levels and responsiveness. Demand recent state inspection reports and any corrective action plans, and interview current residents and family members about daily routines, medication administration, meals, and housekeeping. Ask to meet the admissions coordinator and request a candid explanation of how high-stress days are handled, how quickly staff respond to calls, and what happens when a concern is raised. Given the volume of praise for Melissa and the admissions process in some reviews, requesting direct, current contact with the admissions team can be an invaluable preview of whether the facility will feel aligned with expectations.
Ultimately, Magnolia Place offers a compelling blend of warmth, rehab strength, and meaningful activity for families who can perform careful diligence and prioritize a nurturing environment. When operations are steady and staffing is reliably available, the pros - keen staff, robust therapy programs, and a lively activities calendar - often outweigh the negatives. However, the pattern of mixed experiences in the feedback means that families with uncompromising standards for cleanliness, consistency, and respectful staff interactions should approach with heightened scrutiny and a clear plan for ongoing oversight. The right decision hinges on a current, in-person read of the facility's daily realities and a candid conversation about expectations, safeguards, and escalation paths.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Magnolia Place in Mocksville, NC is a warm and welcoming assisted living community offering board and care home services. Our community provides a comfortable and homely environment for seniors who require assistance with activities of daily living.
Residents at Magnolia Place enjoy the convenience of fully furnished accommodations, ensuring they feel right at home from the moment they move in. Our beautiful garden and outdoor space offer opportunities for relaxation, fresh air, and socializing with fellow residents. For those who enjoy reading, we have a small library where they can indulge in their favorite books.
We understand the importance of maintaining a healthy lifestyle, which is why our dedicated staff provides assistance with bathing, dressing, transfers, and other activities of daily living. Our team also ensures that medications are managed properly to guarantee the well-being of each resident. We cater to special dietary restrictions including diabetes diets, ensuring that every individual's nutritional needs are met.
At Magnolia Place, we believe in fostering an engaging and active lifestyle for our residents. Our organized schedule includes various daily activities designed to promote physical wellness, mental stimulation, and social interaction among peers. Whether it's participating in group exercise classes or enjoying lively discussions or games with friends, there is always something exciting happening at our community.
Our on-site dining room offers delicious meals prepared by our experienced culinary team. We happily accommodate special dietary restrictions so that every resident can enjoy their meals while receiving proper nutrition.
To make the transition into our community as smooth as possible for new residents and their families, we provide move-in coordination services. Additionally, our dedicated housekeeping staff ensures that each residence remains clean and tidy at all times.
With its cozy atmosphere and comprehensive care services, Magnolia Place creates a supportive environment where seniors can thrive comfortably while receiving personalized care tailored to their unique needs.
Magnolia Place is located at 270 Duke Street, Mocksville, NC 27028 in Iredell County, North Carolina
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