711 West Atkins Street, Dobson, NC 27017
For more information about senior living options: (844) 490-3973
Riverwood is described by reviewers as a place that evokes strong, conflicting reactions. On one end of the spectrum, some visitors recoil at the appearance and atmosphere, while on the other end, others sing its praises for care, cleanliness, and personal attention. Taken together, the comments sketch a facility that inspires both disappointment and deep appreciation, depending on who you ask and when you visit.
Several accounts paint a bleak first impression. One reviewer calls the place "very nasty looking" and notes being ready to leave once they reached the entrance. Another guest describes entering the front hall briefly and leaving, emphasizing a perception of overall filth or neglect. Another bluntly states, "This place is the most disgusting place," adding a highly negative take about odor and ambiance. The same reviewers reflect on the site's possible history, suggesting that this facility's past linked to an entity associated with Shallotte Assisted Living in Brunswick County, and speculating that the property or organization has since shifted to a Christian Recovery program for men overseen by the state of North Carolina. These comments convey a troubling impression of credibility gaps and concern for safety and standards.
There is a recurring worry about residents getting lost or wandering in unsafe situations. One reviewer recounts seeing a resident walk into Dobson, seemingly confused and possibly experiencing dementia, and describes it as deeply sad that such scenarios occur frequently. The reviewer claims that the police were familiar with the resident, implying prior incidents, and uses this to argue that Riverwood is not handling patient safety as it should. The sentiment is that this level of confusion among residents reflects poorly on staff training and supervision, and it provokes strong calls to action: "Do better Riverwood or shut it down!"
While these negative experiences dominate certain voices, the reviews are not uniformly dire. A contrasting thread comes from a reviewer who has a family member, identified as a brother, living at Riverwood for almost four years. This account contrasts sharply with the earlier gloom, praising the owners as kind and caring people who attend to all the needs of the resident. The reviewer emphasizes that the hired staff are competent and courteous, and they note that the facilities are far cleaner than many others they have seen. Food is described as excellent, and the brother is said to have been very happy since moving in, leading the reviewer to say they would not consider placing him anywhere else. The sentiment here is one of strong trust and satisfaction in the care provided, underscored by a sense of stability and personal well-being for the resident.
A separate endorsement repeats the positive tone: another commenter states that their brother lives at Riverwood and that the staff are excellent, kind, and hard-working. This review highlights the belief that Riverwood delivers superior care and that their family would not choose a different facility. The praise focuses on the dedication and capability of the staff, the warmth of interaction with residents, and the overall quality of life that the facility appears to offer. The repeated emphasis on staff competency, attentiveness, and cleanliness creates a portrait of a well-run operation from the perspective of residents and their families who have firsthand experience.
Yet the negativity resurfaces in a compact line: "This is the nastiest prissy smelling place to put anyone." This terse description stands in stark contrast to the lengthy endorsements, underscoring that impressions of Riverwood can be intensely polarized. The juxtaposition of such stark statements with longer testimonies of care highlights the variability in experiences, perhaps tied to particular shifts, specific staff members, or individual expectations and needs of residents and families.
An additional note in the thread concerns Crystal Connor Essick, who gave Riverwood a two-star review. A commenter adds an extra layer of speculation, suggesting that her low rating might be connected to a firing for failing to show up to work. This aside introduces a rumor-like element into the narrative, illustrating how online reviews can become entangled with personal histories and workplace dynamics. It's a reminder that some reviewers' motives or circumstances may color their evaluations beyond the quality of care itself.
Taken together, the collection of reviews presents Riverwood as a place with two starkly different reputations. For some families and residents, the facility represents a supportive, clean, and responsive environment where caregivers attend to needs with kindness and competence, and where daily life and meals contribute to a positive sense of well-being. For others, the same facility evokes concerns about safety, cleanliness, and the management of memory-impaired residents, with episodes that provoke fear and deep disappointment. The truth for prospective visitors and families may lie in nuanced factors such as specific staff on duty, the resident's condition, and the individual expectations of what constitutes good care in a senior living setting. Potential visitors are encouraged to consider both the hopeful experiences and the troubling anecdotes while seeking up-to-date information and direct observations to form a balanced view.
Riverwood Assisted Living Facility in Dobson, NC offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The facility features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is available in each room, providing entertainment options for residents.
Transportation is provided by the community for various needs, including non-medical transportation arrangements and transportation to doctors' appointments. A computer center is available for residents to stay connected with loved ones or engage in personal interests.
The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated to cater to individual needs. Additionally, a kitchenette is provided for those who prefer cooking their own meals.
For physical fitness and wellness, Riverwood offers a fitness room equipped with exercise equipment and fitness programs led by trained professionals. Residents can also engage in recreational activities in the gaming room and outdoor garden space.
The facility provides move-in coordination services to make transitioning into Riverwood as seamless as possible. Housekeeping services ensure that living spaces are tidy and clean for residents' comfort. Private bathrooms offer convenience and privacy.
Residents have access to a small library, offering a variety of reading materials. Telephone and Wi-Fi/ high-speed internet connections enable communication with loved ones and access to online resources.
Care services at Riverwood include 24-hour call system and supervision to ensure round-the-clock assistance if needed. Staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are administered correctly according to prescribed schedules.
A mental wellness program focuses on supporting residents' emotional well-being through various activities designed to enhance cognitive skills and promote social engagement. Planned day trips provide opportunities for recreation outside the facility while resident-run activities encourage camaraderie among peers within the community.
Concierge services are available for personalized assistance and scheduled daily activities offer a structured routine for residents. Overall, Riverwood Assisted Living Facility offers a comfortable and supportive environment where residents can enjoy their retirement years with peace of mind and an active lifestyle.
Riverwood Assisted Living Facility is located at 711 West Atkins Street, Dobson, NC 27017 in Surry County, North Carolina
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