Samaritan Summit Village

Pros

• The resident appreciates the living conditions and overall experience at the facility.
• They feel that their needs are met and enjoy their time there.
• The community provides a sense of belonging for those who live there.
• Residents have expressed satisfaction with the support they receive from staff members.

Cons

• The staff is uncaring and the facility is poorly run.
• Patients' health and wellbeing are not prioritized.
• Items and money have been reported stolen.
• Packages are often not received in a timely manner or at all.
• Complaints about service have been numerous and ineffective.
• Food left for residents is not delivered, leading to waste.

Review

The experience of residents in a particular facility can vary significantly, as highlighted by two starkly contrasting reviews. One review paints a grim picture of the establishment, detailing an array of problems that seem to plague the daily operation and overall care for its residents. The reviewer emphasizes the need for families to seek out alternatives, suggesting a lack of adequate support and attention from staff members. According to this account, the institution is poorly managed, with uncaring personnel who seem indifferent to the health and wellbeing of their patients. This alarming portrayal raises serious concerns about whether residents are receiving the level of care one would hope for in such an environment.

The issues mentioned extend beyond mere neglect; they touch upon significant lapses in security and personal item management. The reviewer claims that items belonging to residents have gone missing, including money and personal belongings. This raises unsettling questions about the safety protocols within the facility—if caregivers cannot ensure that residents’ possessions are secure, how can families trust them with more critical aspects of care? Such incidents fundamentally undermine confidence in the establishment’s ability to create a safe and nurturing environment.

Additionally, logistical issues concerning packages and deliveries exacerbate feelings of frustration among family members trying to provide support from afar. In this case, items meant for a resident have not been delivered in a timely manner—or at all—which indicates potential mismanagement at multiple levels. For instance, one family member expresses dissatisfaction after leaving food items for their loved one only to discover days later that these provisions had still not been received. As groceries go uneaten or spoil while waiting in limbo due to prohibitive visitor policies, it becomes increasingly clear that operational inefficiencies may be depriving residents of essential resources needed for their wellbeing.

Moreover, complaints regarding food service were brought up explicitly; delays or failures in meal delivery could lead to significant consequences for individuals who often rely on regular nutrition as part of their recovery or maintenance needs. In light of these complaints, it seems crucial for management to reevaluate both their supply chain processes and methods of communication between staff and family members regarding deliveries—an area where many facilities today are likely utilizing modern technology but may be falling short in execution.

Contrastingly, another review offers an entirely different perspective on life within the same establishment—a testimony from a resident who claims their experience has been overwhelmingly positive. This individual describes living conditions as “great,” which stands in stark opposition to more negative reports circulating among family members outside looking in. Such divergence illustrates that while some residents may benefit from supportive care environments where they feel valued and heard, others may encounter bottlenecks or oversights amid larger systemic issues.

The dissonance between these perspectives illustrates just how complex life within such facilities can be; experiences often fluctuate based on specific interactions with staff or various aspects related to personal circumstances. It calls into question how institutions can strive toward creating consistency across resident experiences while addressing complaints effectively—ensuring both current patients feel supported while also reassuring families eager for peace-of-mind regarding their loved ones' safety and happiness.

In conclusion, this juxtaposition highlights critical areas needing attention within institutional settings—including employee training programs aimed at enhancing empathy towards patients' needs as well as clearer systems around package management—to truly foster environments where every individual feels cared for comprehensively. As prospective residents weigh options carefully amidst diverse opinions—from distressing hardships faced by one admirer frustrated by operational failings versus optimistic endorsements made by satisfied inhabitants—this establishes an imperative foundation from which further inquiry into such establishments should stem.

Physicians

• Fish Claudia MD Face (0.3 miles)
• North Country Orthopaedic Group (0.3 miles)
• North Country Surgical Specialists (0.3 miles)
• Fish, Claudia Dr - Diabetes Osteoporosis and Endocrine Center (0.3 miles)
• Northern Radiology Imaging (0.3 miles)
• Northern Orthopedic Group (0.3 miles)
• Va Watertown Clinic - Dawn R Howell MD (0.3 miles)

Transportation

• U-Haul Moving & Storage (0.5 miles)
• Rent-A-Wreck (0.6 miles)
• Chris Taxi (1.9 miles)
• Conrail (2 miles)
• U-Haul International Inc. (2.1 miles)
• W.E.R Yellow Cab (2.8 miles)
• U-Haul Moving & Storage (7.5 miles)

Restaurants

• Subway (0.6 miles)
• Piezano's (0.7 miles)
• Mike's Pig Pen (0.8 miles)
• Uncle Whiz's Soul Food (1.7 miles)
• The 1869 Tavern (1.7 miles)
• Time Warp Tavern (1.7 miles)
• Wendy's (1.7 miles)

Pharmacies

• Kinney Drugs (0.8 miles)
• Walgreens (2.2 miles)
• Price Chopper Pharmacy (2.6 miles)

Hospitals

• Samaritan Medical Center Radiology Department (1.2 miles)
• Samaritan Medical Center (1.2 miles)

Parks

• Thompson Park (1.2 miles)
• Watertown Parks & Recreation (2.7 miles)
• Black River Trail (3.1 miles)
• Tuggers (12.3 miles)

Places of Worship

• New York State Assembly Members Watertown (1.6 miles)
• Roman Catholic Diocese (1.7 miles)
• Anglican Church of Christ the King (1.7 miles)
• Korean Baptist Church (2.3 miles)
• Watertown Baptist Temple Study (4.1 miles)
• St Johns Episcopal Church (6.7 miles)
• Black River United Methodist Church (6.9 miles)

Cafes

• Starbucks (2.7 miles)
• Peet's Coffee and Tea (3.1 miles)
• Panera Bread (3.1 miles)
• Tim Hortons (7.2 miles)
• Starbucks (8.3 miles)

Theaters

• Black River Drive In Theatre (6.1 miles)