ACS Home Care LLC
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256 Main Street Suite 1109, Northport, NY 11768
For more information about senior living options: (844) 490-3973
The staff at ACS consistently demonstrate knowledge and compassion toward their clients and families. The owner shows a genuine interest in tailoring care plans and matching clients with the right aides, making families feel valued. Families appreciated the proactive communication from the office, ensuring they were informed about aides and substitutions. Aides displayed professionalism, patience, and understanding when caring for challenging clients. Overall experiences with ACS were positive, with many families expressing gratitude for the quality of care provided to their loved ones.
Despite their claim that they are Alzheimer's specialists, the aides are not trained to deal with Alzheimer's patients effectively. When concerns were raised, the communication with the agency was not as responsive as expected, leading to doubts about their overall management. There were inconsistencies in caregiver quality; some were very good while others did not meet expectations. The caregivers should have informed the family immediately if things weren't working well, rather than waiting for issues to escalate. There was a lack of interaction with caregivers due to the clients' reluctance to use the services offered by ACS, which limited the effectiveness of the care provided.The care and support provided by agencies specializing in in-home assistance can make a significant difference for families grappling with the challenges of aging or debilitating illnesses. Many families have shared their experiences with ACS, a caregiving agency that has garnered both praise and criticism. This article aims to summarize the various perspectives offered by clients regarding the agency’s services, specifically focusing on its approach to caring for individuals suffering from conditions such as Alzheimer's disease and dementia.
One standout feature highlighted by several reviewers is the genuine interest displayed by the owner of ACS. Families felt valued rather than treated as just another number—a common sentiment among those who have interacted with other caregiving agencies. The owner's commitment to tailoring care plans and effectively matching aides to clients was particularly appreciated, especially when dealing with complex cases like patients who are bedbound due to Alzheimer's. Clients reported feeling reassured knowing that their unique needs were being adequately addressed.
In addition to high-level management involvement, many families commended the compassion and professionalism exhibited by individual caregivers. One family mentioned that their live-in aide was not only skilled but also remarkably patient, contributing positively even when facing challenging behaviors associated with Alzheimer's. Such attributes did not go unnoticed; a visiting hospice nurse remarked that they had "hit the jackpot" with their aide, reflecting consistently positive feedback about staff conduct during difficult times in patients’ lives.
However, not all experiences were uniformly positive. A few reviewers expressed skepticism regarding claims made by ACS about being specialists in Alzheimer’s care. Some alleged that while marketing may suggest expertise in handling such conditions, the training received by aides did not always meet family expectations or needs at critical moments. In particular cases where communication faltered between caregivers and management, responders felt frustrated and hoped for more proactive measures from aides regarding any signs of difficulty or distress experienced by their loved ones.
On a different note, another family recounted their lack of engagement with ACS services altogether due to personal circumstances surrounding their mother’s reluctance to accept assistance at home. Even though this family did not utilize the agency’s services extensively, they still highlighted a general sense of satisfaction based on interactions they had with the owner—indicating an openness to returning if circumstances shifted favorably toward accepting help.
The experiences reflect a blend of appreciation coupled with areas needing improvement within ACS's operational framework. Some families noted variability in caregiver quality; certain aides excelled while others fell short of expectations—a reality that can happen within many organizations relying on diverse caregiver teams. The need for immediate communication regarding any challenges faced during caregiving emerged as a notable point of concern across multiple reviews.
In conclusion, while many families found comfort in the personalized care philosophy embraced by ACS—especially during trying times related to Alzheimer’s disease and dementia—the agency has room for growth regarding training consistency among caregivers and communication practices between staff members and families. The spectrum of opinions reveals that while there are commendable aspects deserving recognition, potential clients should weigh these factors carefully when deciding on care options for loved ones who require specialized support.
ACS Home Care LLC is an assisted living community located in the charming town of Northport, NY. Situated in a peaceful and serene environment, this community offers a range of services catered towards ensuring the well-being and comfort of its residents.
Surrounded by nature, ACS Home Care LLC boasts the advantage of being in close proximity to three lovely parks. Residents can enjoy leisurely walks, picnics, or simply bask in the beauty of their surroundings. The availability of nearby parks also provides opportunities for outdoor activities and socialization.
For convenient healthcare access, there are eight pharmacies located within a short distance from the community. This ensures easy access to medications and medical supplies for residents, allowing them to manage their health needs efficiently.
The presence of one physician nearby adds an additional layer of convenience and peace of mind for residents at ACS Home Care LLC. In case of emergencies or routine check-ups, residents can rest assured knowing that professional medical assistance is just a stone's throw away.
When it comes to dining options, residents have a choice of three restaurants nearby. Whether they fancy fine dining or casual meals with friends, these establishments offer various cuisines and atmospheres to suit different preferences.
Transportation is also readily available at ACS Home Care LLC with two transportation options conveniently located nearby. This allows residents to easily travel within the local area for shopping trips, doctor appointments, or visits to loved ones.
In terms of entertainment options, there is one theater located nearby where residents can enjoy movies, concerts, or live performances. This offers a great opportunity for cultural enrichment and relaxation within close proximity to home.
Last but not least, in case of any medical emergencies or specialized care needs beyond what the assisted living community provides, there is one hospital nearby offering comprehensive healthcare services. This ensures rapid response times and quick access to advanced medical treatments when required.
ACS Home Care LLC strives to create a warm and nurturing environment where residents can feel safe, supported, and engaged. With its close proximity to parks, pharmacies, physicians, restaurants, transportation options, theaters, and a hospital, residents can enjoy an enriched and convenient lifestyle while receiving the highest quality of care.
This part of Northport, New York, offers a convenient location with a variety of amenities within close proximity. With several pharmacies nearby, accessing medication and healthcare services is easily accessible. The area also boasts multiple transportation options, including train stations for those who may not drive. In terms of healthcare, there are urgent care facilities and hospitals within a short distance for any medical needs. Additionally, residents can enjoy the outdoors with several parks in the vicinity, providing opportunities for leisurely walks or recreational activities. When it comes to dining options, there is a selection of restaurants catering to different preferences. For those who enjoy coffee and pastries, cafes such as Starbucks are readily available. Overall, this area provides a convenient and vibrant setting for senior living with access to essential services and recreational opportunities.
ACS Home Care LLC is located at 256 Main Street Suite 1109, Northport, NY 11768 in Suffolk County, New York
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