Home Helpers Home Care of Manhattan - Upper West Side

Pros

• Some customers have had positive experiences with these services.
• A few individuals found the overnight and weekend services helpful.
• The invoicing process eventually improved for some customers.
• There were instances where workers provided satisfactory assistance.
• Some clients appreciated the convenience of accessing these services.

Cons

• The services experienced frequent no shows and early departures, causing inconvenience.
• There were instances where nobody showed up without prior notice, leading to uncertainty.
• The reviewer had to handle overnight and weekend tasks alone due to service failures.
• Invoicing was delayed, raising doubts about their accuracy.
• The staffing quality was criticized, with mentions of inexperienced and young workers.

Review

Unsatisfactory Experience with Unreliable Services and Staffing

In this article, we will delve into the numerous grievances faced by a customer who utilized certain services for a prolonged period. These experiences highlight recurring issues such as no-shows, unprofessional attitudes, and inadequate staffing. The customer sought overnight and weekend services but found themselves consistently disappointed due to frequent cancellations and unreliable workers. This article aims to provide an honest account of their encounters while emphasizing the need for improved service quality.

The customer's dissatisfaction primarily stems from the persistent problem of no-shows and early departures by staff members. Despite relying on these services over an extended period, there was not a single week where all scheduled personnel fulfilled their commitments. Such inconsistencies caused immense frustration as the customer had to reckon with undertaking tasks meant to be handled by these professionals independently.

Adding insult to injury, there were occasions when no one would show up at all, leaving the customer in a state of uncertainty until the last moment. This lack of communication further compounded their reliance issues, leading to heightened anxiety and confusion surrounding day-to-day arrangements. It is disheartening that these services failed to provide even the most basic reliability in terms of staffing.

Another critical concern expressed by the customer relates to delayed invoicing, which raises doubts about its accuracy. Timely billing is crucial for individuals seeking clarity regarding financial transactions. However, in this case, long waits for invoices only added further frustration, making it difficult for the customer to assess whether they were being charged correctly or not.

An aspect that exacerbates the overall dissatisfaction is the subpar quality of staffing provided by these services. Inexperienced workers were frequently assigned without proper training or supervision. The lack of maturity and expertise negatively impacted clients' trust in these services' ability to fulfill their needs satisfactorily.

Moreover, the customer highlights instances where staff members were caught sleeping while on duty. This unprofessional behavior not only reflects poorly on the individual workers but also raises questions about the screening and training processes employed by these services. Such conduct is wholly unacceptable and undermines the customer's confidence in their chosen provider.

In conclusion, these firsthand experiences highlight the deficiencies within these services, making them unsuitable for recommendation to others. The prevalent issues of no-shows, early departures, lack of communication, delayed invoicing, and inadequate staffing all contribute to a frustrating and unreliable experience for customers seeking overnight and weekend services. It is imperative that these concerns be addressed promptly to ensure clients can rely on such services with confidence in the future.

This area of New York, located near Lincoln Square, offers a variety of amenities for senior living. With multiple theaters nearby, including the AMC Loews Lincoln Square 13, seniors can enjoy the latest movies and entertainment. There are also numerous pharmacies such as CVS and Duane Reade within walking distance, making it convenient to access medication and healthcare supplies. The proximity to Central Park and other green spaces like Strawberry Fields provides opportunities for recreational activities and relaxation. Additionally, there are several reputable hospitals and physicians in the vicinity for medical needs. Transportation options are easily accessible with multiple subway stations nearby. Overall, this neighborhood offers a mix of cultural attractions, healthcare facilities, and outdoor spaces that could be appealing for seniors looking for a vibrant urban environment with easy access to essential services.

Theaters

• AMC Loews Lincoln Square 13 (0.1 miles)
• AMC 34th Street 14 (1.8 miles)
• AMC Kips Bay 15 (2.4 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Duane Reade (0.5 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.3 miles)

Parks

• Strawberry Fields (0.3 miles)
• Hudson Greenery 59th Entrance (0.3 miles)
• Sheep Meadow (0.5 miles)
• Central Park Mall (0.7 miles)
• Riverside Park (0.8 miles)
• Heckscher Playground (0.9 miles)
• Pier 84 (1.4 miles)

Cafes

• Pier I Cafe (0.4 miles)
• Ralph’s Café (1 miles)
• Starbucks (1.6 miles)
• Matchaful (1.9 miles)
• Starbucks (2.5 miles)
• Starbucks (2.7 miles)
• Kuppi Coffee Company (3 miles)

Restaurants

• Tavern on the Green (0.4 miles)
• Le Pain Quotidien (0.5 miles)
• The Loeb Boathouse (0.7 miles)
• Sarabeth's (0.9 miles)
• La Grande Boucherie (1 miles)
• The Frying Pan (2.2 miles)
• Cookshop (2.5 miles)

Physicians

• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (0.5 miles)
• Memorial Sloan Kettering Cancer Center (1.7 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (1.8 miles)

Transportation

• MTA - 50th Street Broadway Subway Station (1.1 miles)
• MTA Subway - Lexington Ave/59th St (1.3 miles)
• MTA Subway - 72nd St (1.4 miles)
• MTA Subway - 86th St (1.4 miles)
• MTA Subway - 42nd St/Times Square/Port Authority Bus Terminal (1.5 miles)
• Moynihan Train Hall (1.9 miles)
• NJ Transit Rail Terminal (2 miles)

Places of Worship

• St. Patrick's Cathedral (1.3 miles)

Hospitals

• Metropolitan Hospital Center (2 miles)
• Bellevue Hospital Center (2.6 miles)
• VA Medical Center (2.8 miles)
• Manhattan Psychiatric Center (2.9 miles)