Parkwood Heights Senior Living Community
Save1340 Parkwood Drive, Macedon, NY 14502
For more information about senior living options: (844) 490-3973
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Parkwood Heights stands out as a beautiful and welcoming senior living community in the greater Rochester area, including Macedon, NY. Residents and their families consistently describe it as a place that feels like home from the moment you arrive. The property is noted for its warm atmosphere, well-kept grounds, and a dining hall that many refer to as pleasant and inviting. The overarching impression across many reviews is that Parkwood Heights is well run, with caring staff and a sense of community that makes living there enjoyable and safe.
A thread that runs through nearly every endorsement is the quality and character of the staff. Reviewers repeatedly emphasize kindness, consideration, and a high level of professionalism. Staff are described as friendly, courteous, and genuinely helpful, with a readiness to assist whenever needed. Families note that the people at Parkwood Heights go beyond the call of duty, treating residents as though they were their own family members. This attentiveness isn't limited to caregivers alone; it extends to every member of the team, including those in leasing, activities, and management, who collectively foster a culture of care and respect.
For those considering the move, Parkwood Heights offers practical and reassuring benefits. Many residents describe their units as comfortable and well-suited to their needs - air-conditioned spaces, solid heating, and a lease structure that includes utilities, maintenance, lawn care, and necessary repairs. The overall cost is described as reasonable given the bundled services, and residents appreciate the reliability of the maintenance crew, who are characterized as friendly, responsive, efficient, and capable. In short, the daily living experience combines comfort with value, allowing residents to focus on enjoying life and the opportunities the community provides.
The move-in experience and ongoing support are highlighted as standout aspects, particularly for independent living residents who eventually relocate to Parkwood Heights. One reviewer specifically praises Nicole Caruso, the director of leasing and marketing, for her promptness, personable approach, and thoroughness in finding answers. The staff's proactive care shines through in stories of practical help beyond the basics: moving boxes, unpacking belongings, and setting up arrangements so that a new resident can settle in with ease. Even during the challenges of the Covid-19 lockdown, the Parkwood Heights team demonstrated extraordinary thoughtfulness - helping a mother with daily needs, arranging for her to be comfortable, and even celebrating small joys like a root beer float to brighten her day.
Safety and adaptability during the pandemic are underscored in several accounts. The community was described as being locked down with measures in place to protect residents, yet the staff never faltered in their support. Families share how staff anticipated needs and provided assistance before being asked, from practical help with technology to maintain family connections to ensuring a sense of normalcy and celebration despite restrictions. One particularly heartfelt example is the creation of a Zoom-friendly setup that allowed a grandmother to connect with her extended family on a large screen, an act seen as a genuine gift and a testament to the staff's commitment to keeping families connected.
Beyond logistics and safety, the social fabric of Parkwood Heights is repeatedly praised. The campus is portrayed as spacious and beautifully landscaped, with growing trees, colorful flowers, attractive walks, and open views that contribute to a serene living environment. Residents and families alike note abundant activities and programs, with the freedom to participate or simply observe. Yet there is a clear sense that the community leadership actively encourages engagement, balancing opportunities with respect for residents' autonomy. The dining experience is frequently highlighted as a standout feature, with meals described as awesome and delicious, contributing to a sense of daily satisfaction and well-being.
Personal stories reinforce the sense of Parkwood Heights as a supportive and thriving place for families. One reviewer speaks warmly of helping a 89-year-old father and feeling confident that he is receiving excellent care because of the staff's dedication. Another notes how a mother's mood and outlook improved markedly after moving to Parkwood Heights, with staff who are consistently available to help and who treat her as they would their own grandmother. These narratives underscore a broader theme: Parkwood Heights is seen not only as a residence but as a community that enables independence while providing a reassuring safety net.
In sum, Parkwood Heights is routinely described as an outstanding community for seniors in the Rochester area. The combination of compassionate, professional staff; well-maintained living spaces; an engaging calendar of activities; and a welcoming, home-like atmosphere creates a powerful sense of security and happiness for residents and their families. The consistent message across reviews is one of gratitude and wholehearted endorsement: Parkwood Heights is a place where people matter, where care feels personal, and where life can continue to be vibrant and secure.
Parkwood Heights Senior Living Community in Macedon, NY is a premier assisted living community that offers a warm and welcoming environment for seniors. With a focus on independent living, residents can enjoy their own fully furnished apartments with the convenience of housekeeping services.
At Parkwood Heights, residents can take advantage of various amenities to enhance their daily lives. They can relax and unwind in the outdoor spaces or enjoy delicious meals in the restaurant-style dining room. For entertainment and intellectual stimulation, there is a small library where residents can immerse themselves in books or engage in resident-run activities.
Safety and assistance are top priorities at Parkwood Heights. With 24-hour supervision, residents have peace of mind knowing that help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive the right medications at the right time.
The community also emphasizes mental wellness with its dedicated program designed to support residents' emotional well-being. Additionally, special dietary restrictions are catered to with diabetes diets and special meal preparation services.
Conveniently located near parks, pharmacies, restaurants, transportation options, places of worship, and hospitals, Parkwood Heights provides easy access to essential services and amenities outside the community.
With its range of care services and amenities, Parkwood Heights Senior Living Community is an excellent choice for seniors seeking a comfortable and supportive assisted living environment.
Parkwood Heights Senior Living Community is located at 1340 Parkwood Drive, Macedon, NY 14502 in Wayne County, New York
Parkwood Heights Senior Living Community on seniors.fyi includes 18 photos including images showing interior, bedroom, windows, bathroom, living room, television, kitchen, dining, and more.
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