Mermaid Manor Home For Adults in Brooklyn, NY
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Information last verified:
3602 Mermaid Avenue, Brooklyn, NY 11224
For more information about senior living options: (844) 490-3973
The staff are very attentive to the residents' needs. The rooms and common areas are clean and well kept, with pleasant garden features. Families report that staff are friendly, caring, and treat residents like family. The facility provides attractive amenities, including a garden and proximity to the beach. The care is organized and professional, with timely updates to families about residents' health. Mermaid Manor is praised for exceptional care and for keeping residents happy.
The reviewer would never recommend this nursing home to anyone who truly cares about their loved one. Personal belongings went missing, basic hygiene was neglected, and a family member was left with a preventable infection. Staff failed to change or properly care for residents, and concerns were repeatedly ignored. The lack of urgency, accountability, and compassion was alarming. The facility felt understaffed, unorganized, and careless. Residents were not consistently provided dignity, cleanliness, or medical attention. The facility was horrible and should be investigated by the Department of Aging and the Department of Health and Mental Hygiene. Disgusting conditions; residents were allowed to smoke directly in front of the facility and in bathrooms; staff cursed at each other, used foul language, and threatened physical violence. There was no supervision of client interactions, residents could roam, and walkers were pushed past each other hastily. Flies were everywhere. Residents had to share bathrooms between rooms. They treated residents as mental health patients, disrespected their privacy, took all their money, and did not respect their rights.Mermaid Manor Home For Adults in Brooklyn is best suited for families that want a home-like, garden-forward setting with easy access to the beach amenities of Coney Island and a visible emphasis on cleanliness and personal attention. The property reads as an approachable, residential vibe: spacious common areas, outdoor greenery, and a dining environment that supports family visits without feeling clinical. When care is steady, residents appear well-groomed, meals are orderly, and staff interactions can be genuinely warm and supportive. This is a facility that can feel like a family member’s extended home rather than a sterile institution, and for those prioritizing a pleasant atmosphere and reliable housekeeping, Mermaid Manor can meet those expectations. The core appeal lies in the tangible comfort of the surroundings and the impression that residents are consistently treated with kindness and respect. That said, the overall value hinges on a consistent level of safety, supervision, and responsive care that some residents report as inconsistent.
What may push families toward alternatives is the track record on safety, supervision, and rights protections. Several accounts describe serious lapses: infections tied to care gaps, belongings going missing, and concerns ignored by staff. More troubling observations involve a perception of understaffing, insufficient urgency, and questionable behavior among caregivers, including shouting, foul language, and a lack of supervision that allows residents to roam or push past each other. Some reviews forcefully point to no call buttons, safety deficits for fall-prone residents, and shared bathrooms that compromise privacy. A number of parents and guardians also raise concerns about dignity and privacy in communications and financial matters, with suggestions that resident rights and protections may not be consistently upheld. For families prioritizing rigorous safety and strict adherence to regulations, these reports warrant serious consideration and additional verification.
The facility does deliver several compelling positives that can offset certain drawbacks for the right resident. Cleanliness is repeatedly highlighted, with both private rooms and common areas described as well-kempt and nicely maintained. Several visitors praise the garden, outdoor seating, and proximity to the beach as meaningful quality-of-life amenities that support modest outdoor activity and social interaction. Families frequently commend staff attentiveness, noting that caregivers are kind, patient, and responsive when care needs arise. Residents who thrive in social environments, where activities and visits are common, often appear content with daily routines, and some families feel reassured by regular health updates and the impression of a caring, family-like culture. When the environment is well-run, these strengths create a solid foundation for quality daily living.
Despite the favorable aspects, the cons carry significant weight for many prospective residents. The most consequential concerns center on safety, oversight, and dignity: inconsistent supervision, gaps in infection control, and claims of neglect or delayed responses that could jeopardize health outcomes. The reports of missing belongings and financial mistreatment, if accurate, are existential red flags for trust and ongoing residency. Another recurring theme is the fear that residents with fall risks or dementia-like symptoms may be left unchecked, with limited access to call systems or adequate supervision. In short, the positives, cleanliness, beauty, and attentive staff in good moments, do not automatically neutralize the risk these systemic gaps introduce. Families must weigh the peace of a welcoming ambiance against the realities of rigorous, continuous safety oversight.
For families actively evaluating Mermaid Manor, a practical, risk-aware approach is essential. First, request a direct, unfiltered explanation of staffing ratios by shift, plus a review of recent incident logs and how concerns are escalated and resolved. Spend meaningful time with front-line caregivers on a live tour to observe how interactions unfold, how call systems are managed, and whether privacy protections are consistently observed in rooms and bathrooms. Inquire about how personal belongings are safeguarded and whether there is a clear policy regarding family access and resident rights. Compare this facility’s disclosures and licensing status with nearby alternatives that demonstrate stronger safety metrics, more robust supervision, and better documentation of care plans. Finally, consider a short, structured trial period or a phased transition that includes a dedicated family liaison to monitor ongoing quality and responsiveness.
The bottom line is clear: Mermaid Manor can deliver a warm, clean, and socially engaging environment that many families value, especially those drawn to a home-like setting near outdoor amenities. Yet the breadth and severity of the safety and rights concerns raised by a portion of the reviews cannot be ignored. This community may be an excellent fit for residents who require less intensive medical monitoring, who have strong family oversight, and who prioritize atmosphere and personal attention over formalized risk controls. For anyone whose loved one has higher medical needs, a propensity to wander, or a history of privacy or financial safeguards being compromised, alternatives should be seriously considered. A careful, evidence-based visit with candid questions, corroborated by independent references, will determine whether Mermaid Manor offers the stable, trustworthy care that families expect or whether another option would better align with safety, dignity, and long-term well-being.
200 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (12 miles away) John F Kennedy International (13 miles away) LaGuardia (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mermaid Manor Home for Adults is an assisted living community located in the vibrant borough of Brooklyn, NY. Our community offers a comfortable and supportive environment for seniors in need of board and care or respite care services.
At Mermaid Manor, we prioritize the well-being and happiness of our residents. Our wide range of amenities ensures that every individual's needs are met. Residents can relax and pamper themselves at our on-site beauty salon, stay connected with cable or satellite TV and Wi-Fi/high-speed internet, or enjoy the peaceful outdoor space in our garden. Our fully furnished accommodations provide a welcoming atmosphere, while private bathrooms offer convenience and privacy.
Care Services at Mermaid Manor are personalized to meet the unique needs of each resident. Our highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure that residents receive their necessary medications on time. For those with specific dietary restrictions, our dedicated staff prepares delicious meals that cater to special dietary needs, including diabetes diets.
Keeping our residents engaged and active is a priority at Mermaid Manor. Our community offers a variety of activities to suit different interests and abilities. From fitness programs to resident-run activities, there is always something fun happening at our community. Planned day trips allow residents to explore the surrounding area, while concierge services make everyday tasks easier.
Convenience is key at Mermaid Manor Home for Adults. With nearby pharmacies, physicians' offices, restaurants, transportation options, and hospitals, residents have easy access to important services and amenities.
With its warm atmosphere, top-notch care services, and abundance of amenities, Mermaid Manor Home for Adults is the ideal place for seniors seeking a comfortable assisted living community in Brooklyn's diverse neighborhood.
This part of Brooklyn, New York, offers a mix of amenities suitable for senior living. The area is well-connected with several subway stations nearby, making it convenient for transportation. There are various pharmacies and physicians offices within a few miles, ensuring easy access to healthcare services. Additionally, there are diverse dining options ranging from casual cafes to iconic restaurants like Nathan's Famous. The neighborhood also features several parks and recreational areas for outdoor activities. For entertainment, there are theaters like Alamo Drafthouse Staten Island and AMC DINE-IN Staten Island 11 in close proximity. Overall, this part of Brooklyn provides a vibrant and convenient environment for seniors looking to enjoy city living while having access to necessary services and leisure options.
Mermaid Manor Home For Adults is located at 3602 Mermaid Avenue, Brooklyn, NY 11224 in Kings County, New York
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