Hillcrest Spring Residential

Pros

• The community at Hillcrest Spring Residential is clean, beautiful, and well-maintained, creating a pleasant environment for residents.
• Residents are happy and well-cared for by the kind and attentive staff, who are described as professional and friendly.
• The facility offers a variety of activities, including entertainment, games, and social gatherings that help foster a sense of community among residents.
• Living spaces at Hillcrest are comfortable, resembling hotel rooms with ample space and amenities.
• Families feel reassured knowing their loved ones receive appropriate supervision and care without being in a nursing home setting.
• Overall experiences at Hillcrest Spring Residential exceed expectations, leading many to recommend the community to others seeking similar care options.
• The positive relationships formed between residents and staff contribute to an atmosphere where individuals feel safe, respected, and cared for like family.

Cons

• The food quality has been declining recently, and one resident did not care for the food at all.
• There was not enough staffing to provide adequate care for residents with higher needs, leading to some dissatisfaction with the level of attention given by certain staff members.
• Some staff members were not friendly or attentive enough, which affected the overall care experience.
• Certain areas of the facility do not have armed doors, raising concerns about resident safety and the potential for escape.
• Although they claimed to care for Alzheimer’s patients, the facility was not deemed appropriate for memory care needs by some reviewers.
• Building plans for a courtyard were delayed due to COVID, which affected amenities available to residents.

Review

Hillcrest Spring Residential Assisted Living has garnered a mixed bag of feedback from residents and their families, reflecting a range of experiences that highlight both commendable aspects and some areas requiring improvement. Many reviews underscore the community's cleanliness, beautiful environment, and the friendliness of its staff. For instance, one reviewer expressed satisfaction with the proximity to home and how tidy the facility is, emphasizing that these qualities were significant factors in their selection of Hillcrest. The overall ambiance of the community is appealing, with cheerful interactions among residents and staff alike. A noteworthy moment involved live piano music being played in a communal area during lunch—a testament to the vibrant social atmosphere fostered within.

The facilities at Hillcrest Spring are frequently described as luxurious, resembling hotel-like accommodations. Residents enjoy spacious living areas, including shared rooms with ample bathrooms that contribute to a comfortable and inviting environment. Families have observed their loved ones enjoying various amenities designed for entertainment and engagement. These amenities include three meals served daily alongside snacks, card games, entertainment events, and opportunities for social gatherings—activities that aim to keep residents active both mentally and physically.

However, not all feedback about Hillcrest Spring is positive. One significant concern raised was related to staffing levels inadequately meeting the needs of residents who require more comprehensive care. A family member recounted their father's experience at Hillcrest, noting that while some staff provided exceptional care and support, inconsistencies existed among other team members who appeared less friendly or attentive. This inconsistency may affect residents like those needing specialized attention for conditions such as Alzheimer's disease—a point underscored by another review indicating that although they accepted Alzheimer’s patients, concerns remained regarding whether activities offered were appropriately tailored to those individuals’ unique needs.

Food quality emerged as another critical aspect where opinions diverged significantly within reviews. While one participant praised the dining experience for its pleasant atmosphere during meal times—highlighting how diners seemed happy—the same aspect received stark criticism from others whose loved ones found the food unpalatable or substandard. Consistent quality across meals is essential for maintaining a healthy appetite among seniors; thus this disparity could impact overall resident satisfaction.

Safety is also an essential consideration addressed in these reviews. Several comments noted issues regarding secure access points within the building which could permit wandering among residents—an alarming factor particularly pertinent for those suffering from cognitive impairments like dementia or Alzheimer’s Disease. Although improvements are underway like constructing a courtyard next door—a project delayed due to COVID-19—it remains crucial for any residential care facility to ensure maximum safety measures are fully implemented.

In summary, Hillcrest Spring Residential Assisted Living presents itself as an attractive option for many families seeking assisted living solutions; it boasts clean facilities with friendly staff members dedicated to resident comfort. However, potential patrons should remain cautious about certain limitations highlighted by existing residents’ experiences—particularly concerning meal quality and staffing adequacy when managing higher levels of necessary care. Overall impressions seem positive notably when families prioritize aesthetics combined with social opportunities available for loved ones while recognizing areas deserving further attention to enhance care standards significantly moving forward.

This part of Amsterdam, New York, offers a convenient and well-equipped community for senior living. With several hospitals and medical facilities located within close proximity, residents have access to quality healthcare services. Additionally, there are numerous physicians and pharmacies nearby for easy medical care and medication needs. In terms of dining options, there are a variety of restaurants and cafes available for seniors to enjoy meals out or grab a quick bite to eat. For transportation, the Amtrak station is easily accessible for those looking to travel by train, and taxi services are also available in the area. For spiritual nourishment, there are multiple places of worship in the vicinity catering to different faiths. Lastly, nature enthusiasts can take advantage of the parks located just a short drive away for outdoor recreational activities. Overall, this part of Amsterdam provides a well-rounded environment for seniors seeking a comfortable and convenient place to call home.

Hospitals

• Amsterdam Memorial Healthcare (0.1 miles)
• St. Mary's Memorial Pediatric Health Center (0.1 miles)
• St Mary's Healthcare Amsterdam (0.1 miles)
• Starlee Imports (0.7 miles)
• St Marys Service Center (1.4 miles)
• St Marys Hospital Physical Therapy (1.5 miles)
• St Mary's Social Club (1.8 miles)

Physicians

• Mohawk Valley Multi-Specialt Y Medical Group (0.1 miles)
• Mohawk Valley Orthopedics, PC (0.1 miles)
• Mohawk Valley Medical Arts Building (0.1 miles)
• Mohawk Valley Mri (0.1 miles)
• Selbert Robert M OD (1.1 miles)
• Dow Megan (1.1 miles)
• M Siddique Tai MD (1.4 miles)

Pharmacies

• Walgreens (0.2 miles)
• Rite Aid (0.9 miles)
• Schell's Red Cross Pharmacy (1.6 miles)
• Walmart Pharmacy (9.4 miles)
• CVS Pharmacy (9.5 miles)
• Walgreens (9.8 miles)
• Health Mart Pharmacy (9.9 miles)

Restaurants

• Wendy's (0.3 miles)
• Subway (0.5 miles)
• Ruby Tuesday (0.6 miles)
• McDonald's (0.9 miles)
• 518 Grille (0.9 miles)
• Bosco's Rest (1.1 miles)
• Sharp Shooters (1.4 miles)

Cafes

• Panera Bread (0.6 miles)
• Europa Cafe (0.8 miles)
• Vintage Cafe (10 miles)

Transportation

• Amtrak (1.7 miles)
• Glove City Taxi (10.2 miles)
• Airjet Technologies (10.2 miles)

Places of Worship

• Believers' Family Church (9.2 miles)
• Kateri Tekakwitha Shrine (10.1 miles)
• Church of the Holy Spirit (10.2 miles)
• First Congregational UCC (10.3 miles)
• Faith Tabernacle Full Gospel Assembly (10.3 miles)
• Emmanuel Baptist Church (10.5 miles)
• Kingsboro Assembly of God (10.7 miles)

Parks

• Fonda Recreation Park (9.4 miles)
• Meyer's Park (9.8 miles)
• Melchoir Park (10.1 miles)