Sombrillo Nursing & Rehabilitation Center

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Sombrillo Nursing & Rehabilitation Center

1011 Sombrillo Court, Los Alamos, NM 87544

For more information about senior living options: (844) 490-3973

2.8 from 12 reviews
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Assisted Living Skilled Nursing Facility

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    Overall Review of Sombrillo Nursing & Rehabilitation Center

    Pros

    • pro They were grateful for the care their mother received at Sombrillo Wellness and Rehab.
    • pro Monica's assistance and regular updates on her mother's wellbeing were invaluable, demonstrating professionalism and kindness.
    • pro Ashley, a case worker, was very helpful and consistently offered professional assistance.
    • pro The staff were friendly and helpful.
    • pro The facility is kept clean.
    • pro The PT/OT therapists were very good.
    • pro Staff welcomed residents and were very friendly.
    • pro The employees were nice and friendly.
    • pro Rachel was very pleasant and helped, a bright spot at Sombrillo.

    Cons

    • pro The facility is constantly understaffed with too many patients per nurse.
    • pro Leadership is unstable, with directors leaving and new ones coming and going.
    • pro The place is described as terrible and generally sad.
    • pro A reviewer states a resident's condition deteriorated severely, with severe malnutrition after a short stay.
    • pro The food is horrible, and residents were malnourished, dehydrated, bruised, and had bedsores.
    • pro When not receiving therapy, residents are left to care for themselves due to insufficient staff.
    • pro Medication is delivered late, dietary restrictions are not accommodated, and a patient went nearly a week without a shower.
    • pro The director is rude and a large portion of the nursing staff are deemed incompetent.
    • pro There are no safe, affordable skilled nursing options in the Northern New Mexico area.
    • pro Response times to residents' needs are slow, with requests for basic help going unanswered promptly.

    Review

    Sombrillo Wellness and Rehab elicits a wide range of experiences from families and friends who have had loved ones there. On one hand, several people express real gratitude for the care their relatives received and for staff who stood out in a positive way. They highlight moments of professionalism, kindness, and attentiveness that made a difference during challenging times. In particular, Monica is repeatedly praised for her assistance and for providing regular updates on a loved one's wellbeing. Ashley, described as a capable case worker, is noted for offering professional help whenever needed. A staff member named Rachel is singled out by one caller as a bright spot, someone who was pleasant and helpful during a difficult interaction. For some families, these personal touches and the core nursing and therapy services provide a sense of relief in an otherwise stressful period.

    At the same time, a recurring thread across many accounts is a serious concern about staffing levels. The phrase extremely short staffed appears more than once, and there is a sense that there are not enough nurses or aides to meet the needs of the residents. Several reviewers remark that there is hardly ever anybody available to take phone calls or respond promptly to inquiries, which amplifies anxiety for families trying to stay informed about a loved one's condition. The consistent message is that the facility is stretched thin, with staff visibly overworked and burnt out, which colors every other aspect of daily life there.

    Leadership turnover is another common point of criticism. Reviewers note that directors seem to be leaving, then new ones arrive, and this lack of stability creates a sense of ongoing uncertainty about how the facility is run. The perception of leadership changes contributes to questions about accountability and continuity of care. In some cases, families describe a rude director or a disconnect between management and the frontline staff, which can deepen frustration when issues arise on the floor.

    Safety and quality of care are reported as major concerns in several accounts. Notable complaints include injuries that required hospitalization or another surgery after a resident's stay, severe malnutrition and dehydration, bruising, and bedsores. These are described as outcomes that should have been avoidable with better monitoring, timely care, and proper attention to medical and care needs. Other specific criticisms include delayed medication delivery, disregard for food allergies, and a lack of basic dignity such as timely showers - one reviewer stated a patient had not received a shower after nearly a week. Food quality and nutrition are also flagged as problematic by multiple reviewers, with some describing the meals as horrible and inconsistent with dietary needs.

    Yet the narratives are not uniformly negative. Some reviewers acknowledge clean facilities and call out the efforts of the therapy team. The PT/OT therapists are often characterized as very good, providing valuable rehabilitation services despite the broader pressures the facility faces. A few families emphasize that when staff had time, they were friendly and helpful, and that certain team members went above and beyond to support patients and families amid a difficult environment. The same sentiment surfaces in remarks about the general atmosphere - while the environment may be clean and orderly, the lived experience inside depends heavily on staffing levels and leadership decisions at any given time.

    The contrast between individual acts of kindness and systemic challenges creates a nuanced portrait. Several commenters express hope that Sombrillo can be a good facility, provided that staffing, communication, and leadership stabilize and that residents receive consistent, attentive care. Others urge caution, advising prospective families to consider alternatives if possible or to prepare for active advocacy on behalf of a loved one. The recurring advice is to insist on clear communication channels, to monitor day-to-day care closely, and to ensure that basic needs - hydration, nutrition, hygiene, and safety - are being met promptly.

    In summary, Sombrillo Wellness and Rehab appears to be a place where genuine care and professional expertise coexist with significant operational hurdles. The presence of compassionate staff who build trust with residents and families can be a real asset, especially in therapy and in daily interactions where small acts of kindness make a difference. However, the overarching concerns about understaffing, frequent leadership turnover, delayed communications, and safety incidents cannot be ignored. Families weighing care options for loved ones are left with a mixed picture: positive personal connections and effective therapy on one side, and pressing concerns about staffing, responsiveness, and safety on the other. If choosing this facility, it would be wise to engage in thorough, proactive coordination with the care team and to insist on steady lines of communication and accountability at every step.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Santa Fe Municipal (22 miles away) Santa Fe Municipal (22 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sombrillo Nursing & Rehabilitation Center in Los Alamos, NM is a premier assisted living community that provides exceptional care and support to its residents. As a skilled nursing facility, it is dedicated to meeting the unique needs of individuals who require round-the-clock supervision and assistance with their daily activities.

    Residents at Sombrillo Nursing & Rehabilitation Center enjoy a wide range of amenities designed to enhance their comfort and convenience. Each room is fully furnished and equipped with cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. The community features a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to ensure that the premises are always clean and tidy.

    The care services offered at Sombrillo Nursing & Rehabilitation Center are comprehensive and tailored to meet the specific needs of each resident. Trained staff members are available 24 hours a day to provide personalized assistance with bathing, dressing, transfers, and other activities of daily living. The community maintains close coordination with health care providers to ensure that residents receive the necessary medical attention.

    Managing diabetes can be challenging, but at Sombrillo Nursing & Rehabilitation Center, residents benefit from specialized care including diabetes diet management. Meal preparation and service are provided by professional staff members who understand the importance of nutrition in promoting overall well-being.

    Mental wellness is prioritized at this assisted living community through a dedicated mental wellness program. Residents have access to activities aimed at promoting cognitive stimulation, social interaction, and emotional well-being. Special dietary restrictions are also accommodated for those who require them.

    Transportation arrangements for medical appointments as well as transportation to nearby doctors' offices can be easily coordinated by the staff at Sombrillo Nursing & Rehabilitation Center. With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship located nearby , residents have convenient access to various amenities and services in the surrounding area.

    Overall, Sombrillo Nursing & Rehabilitation Center offers a supportive and caring environment for individuals requiring skilled nursing care. The professional staff, comfortable amenities, and personalized care services ensure that residents receive the highest quality of care and enjoy a fulfilling lifestyle.

    Nearby Places of Interest

    Parks

    • East Park (0.1 miles)
    • Ashley Pond Park (0.9 miles)
    • Urban Park (2.2 miles)
    • Bandelier National Monument (7.2 miles)
    • John F Ray Griego Park (22.5 miles)
    • Frenchy's Field Park (22.5 miles)

    Pharmacies

    • Smith's Food & Drug (0.4 miles)
    • Smith's Food & Drug (5.8 miles)
    • Walgreens (22.1 miles)
    • Walmart Pharmacy (22.7 miles)
    • Albertsons Market Pharmacy (22.7 miles)
    • Walgreens (22.8 miles)
    • CVS Pharmacy (22.8 miles)

    Restaurants

    • YNL Enterprises (0.6 miles)
    • Diola's Restaurant (0.6 miles)
    • Bathtub Row Brewing Co-op (0.8 miles)
    • Sonic Drive-In (0.8 miles)
    • El Parasol (0.8 miles)
    • Cottonwood on the Greens (1.6 miles)
    • Morning Glory Bakery Co. (1.8 miles)

    Physicians

    • Rio Grande Foot and Ankle Specialists (0.6 miles)
    • Trinity Urgent Care (0.7 miles)
    • Corey C Clay, MD (0.7 miles)
    • Southwestern Ear Nose & Throat (0.7 miles)
    • Eye Associates of New Mexico (0.7 miles)
    • Kahn Kenneth H DDS - Kahn Kenneth DDS (0.7 miles)
    • Northern New Mexico Gastroenterology Associates (0.8 miles)

    Transportation

    • Los Alamos County Airport (0.7 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (0.8 miles)
    • First United Methodist Church (1.8 miles)
    • Lutheran Church of the Servant (23.1 miles)

    Cafes

    • Starbucks (0.8 miles)
    • 2-Eight-5 Coffee (15.4 miles)
    • Java Joe's (22.6 miles)
    • Panera Bread (22.7 miles)
    • Cafecito (23.2 miles)
    • Dolina Santa Fe (23.2 miles)
    • Starbucks (23.3 miles)

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