Good Samaritan Society - Grants
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840 Lobo Canyon Road, Grants, NM 87020
For more information about senior living options: (844) 490-3973
The staff at Good Samaritan of Grants are caring and very knowledgeable. They treat their residents like family with much love and dignity. Good Sam is wonderful. The rooms were good, clean, and nice. The atmosphere was good, and it was convenient. The staff was very nice and bright. Good Samaritan Society is all good so far. May God bless their mission.
The reviewer asserts that the facility failed to care for their relative, which contributed to the relative's death, and that a staff member was disrespectful on the phone. The facility is described as vastly understaffed for the number of residents, with care so poor it borders on abusive and neglectful. The administration is criticized as poor. Calls seeking a loved one's wellbeing are reportedly hung up on, indicating poor communication. Nurses are described as idling behind the desk instead of tending to residents. A grandmother was reportedly treated terribly, left unhelped and unclean, and placed in a corner without being changed, with no action taken after a report. Overall, the facility is described as awful and neglectful.The collection of comments about Good Samaritan of Grants paints a fractured portrait of a facility that some praise for warmth and personal attention, while others condemn as understaffed, neglectful, or outright abusive. A number of reviewers begin with strong, negative statements: one person calls the place a "JOKE" after describing a family member who was admitted there and did not receive the care they expected, leading to a death that the reviewer attributes to the facility's shortcomings. The frustration extends to the phone lines, where a caller says they were disrespected by an employee who refused to share even her name and simply offered a curt "GOOD DAY." The reviewer leaves a blunt verdict - "I give them a flat ZERO" and vow to pursue the matter further - reflecting a sense of violation and anger at the care received and the way it was handled administratively.
Several accounts emphasize systemic problems such as understaffing and the resulting impact on patient care. One reviewer writes that the facility is "vastly understaffed for the amount of patients in residence," with the troubling claim that the quality of care borders on abusive or neglectful. The sense that staff are stretched too thin is reinforced by descriptions of routine neglect, including an allegation that a grandmother was left untreated in a state of significant decline - she could not talk, no one changed her, and she was left in a corner facing the wall. The author recounts reporting the situation and perceiving no meaningful response, which compounds the impression of administrative and caregiving failure.
The emotional burden on families is a persistent thread. Another message quotes a family member's concern about the well?being of a father and depicts the experience of repeated calls that are not answered or are terminated abruptly - "If I was to go there, I would see these nurses just hanging out behind the desk. How's my FATHER doing!!!!" The recurrent theme is a lack of transparent communication and active engagement with families, leaving relatives feeling shut out or dismissed during times of worry and need.
Interwoven with these negative assessments are voices of hope and improvement, suggesting that the facility has undergone significant changes and that some witnesses have had positive experiences, particularly with new leadership. Several reviews celebrate the arrival of a new administrator and describe a culture shift toward greater care and attentiveness. Phrases like "Out with the old in with the new," "very caring people," "all new staff," and "hard workers" convey a sense that a refreshed team is bringing energy, certification, and a willingness to listen. The tone here is optimistic, with reviewers praising the openness and teamwork across departments and wishing blessings on the staff for their efforts.
Another set of comments centers on the human touch and a family?like ethos that some staff demonstrate. A number of reviews commend the staff for being caring, knowledgeable, and devoted to treating residents with dignity and love. Descriptions of residents being treated "like family" and the overall atmosphere as positive and welcoming reinforce the idea that, in some days and from some staff members, Good Samaritan of Grants can feel like a nurturing home. Supporters frequently note the staff as compassionate and capable, and some mention spiritual or moral encouragement as part of the care environment, with expressions of goodwill such as "May God bless their mission" and similar sentiments.
Yet even among those who praise the improvements and the caring staff, there is an uneasy acknowledgement that perceptions of quality are not uniform. Some reviewers still describe the facility as "understaffed and neglectful," indicating that problems persist in certain shifts, units, or after turnover, and that not all care experiences meet expectations. Another reviewer asserts a positive overall impression - "Good Samaritan Society is all good so far," with clean rooms and a bright, friendly staff - only to be countered by others who insist that the care gaps and the fear of neglect remain real concerns. The juxtaposition of these viewpoints highlights a broader inconsistency that seems to color the facility's reputation.
Taken together, the reviews reveal a place with a complex and evolving identity. On one hand, stories of new leadership, proactive staff, and a caring, family?oriented approach suggest meaningful progress and renewed commitment to residents. On the other hand, dire accounts of neglect, miscommunication, and underresourced care underscore serious deficiencies that have tangible and sometimes tragic consequences for residents and their families. The mix of praise and criticism points to a facility in transition, where outcomes may hinge on staffing, administrative responsiveness, and the degree to which the newly implemented practices are fixed in place.
For families considering Good Samaritan of Grants, the collection offers a clear, if unsettling, snapshot of both potential strengths and pitfalls. If you are evaluating care for a loved one, it may be wise to inquire directly about staffing levels, turnover, and how the administration handles family communication and concerns. Ask about the current leadership, the structure of the care teams, and what is being done to ensure consistent, attentive care across all shifts. The reviews suggest that while progress is possible and being pursued, care quality can vary, and families should prepare to advocate firmly for clear guidance, respectful communication, and reliable, compassionate treatment for their loved ones.
80 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Society in Grants, NM is an assisted living community that specializes in skilled nursing facility care. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
For convenience and relaxation, we provide a beauty salon, cable or satellite TV, community operated transportation for outings, a computer center, a dining room for delicious meals, a fitness room for exercise, fully furnished accommodations, a gaming room for entertainment, a garden for outdoor enjoyment, housekeeping services to maintain cleanliness, kitchenettes in each unit for personal cooking needs, assistance with move-in coordination, outdoor spaces to enjoy nature, private bathrooms for privacy and convenience, restaurant-style dining options for satisfying meals, a small library for reading and learning, telephones in each unit to stay connected with loved ones, wellness centers to promote health and well-being ,and Wi-Fi/high-speed internet access.
Our dedicated staff provides 24-hour supervision and assistance with daily living activities such as bathing and dressing. We offer specialized care for individuals with diabetes and can accommodate special dietary restrictions. Our team also assists with medication management and transportation arrangement.
Residents at our community can enjoy various activities including concierge services to cater to their needs and preferences, fitness programs to promote physical health and mobility ,planned day trips to explore new places ,resident-run activities where individuals can engage with fellow residents ,and scheduled daily activities to keep everyone active and engaged.
Located in Grants, NM , our community benefits from its close proximity to several amenities. Residents have access to four cafes nearby where they can enjoy meals or socialize. There are also three parks nearby offering opportunities for outdoor recreation. In addition ,three pharmacies are conveniently located within reach along with three physicians who provide medical care nearby. For dining options outside of the community's restaurant-style meals ,there are four restaurants available for residents' choices .Transportation is easily accessible with one option close by. 13 places of worship are conveniently located nearby, allowing residents to practice their faith. Lastly, there is a hospital within reach for any medical needs that may arise.
The Good Samaritan Society in Grants, NM provides a welcoming and supportive environment for individuals requiring skilled nursing facility care. With our exceptional amenities, care services, and convenient access to nearby amenities, we strive to enhance the quality of life for our residents while promoting independence and well-being.
Good Samaritan Society - Grants is located at 840 Lobo Canyon Road, Grants, NM 87020 in McKinley County, New Mexico
Good Samaritan Society - Grants on seniors.fyi includes 4 photos including images showing decor, lights, garden, outdoor, landscaping, patio, dining, lighting, and more.
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