Care Finders Inc in West New York, NJ

Pros

• The agency provides excellent service and treatment.
• Scarlet is very professional, kind, and ensures everything runs smoothly.
• Care Finders is a well-regarded agency with attentive and helpful staff.
• Caregivers feel happy and satisfied working for the agency.
• Coordinators such as Dulce and Mafel are highly dedicated and supportive.
• Receptionists, especially Scarlet, are courteous and attentive.
• There is consistently plenty of work for home health aides.
• The staff communicate clearly and follow up to address any issues.
• The agency has earned long-term trust, with many employees remaining for years.

Cons

• The agency is perceived to lack sufficient attention and encouragement for its workers.

Review

Care Finders Inc. in West New York, NJ is best suited for families who want dependable, in-home caregiving with a strong emphasis on coordinated service, personal attention, and consistent reliability. The organization operates with a clear service spine: skilled caregivers paired to responsive coordinators who keep schedules, payments, and care plans aligned. With a 4.9 overall rating from 100 reviews and a preponderance of five-star praise, the model earns trust through everyday competence and follow-through. Clients repeatedly point to professional, compassionate staff and a management approach that makes the process feel predictable, from intake through ongoing case management. The standout contributors - especially Scarlet, the receptionist, and the coordinators - are consistently described as capable, patient, and relentlessly focused on smooth operations.

Families considering alternatives should note that this model is focused on in-home care coordination rather than a residential, campus-style environment. If the priority is 24/7 on-site medical supervision, a formal memory-care program, or a traditional assisted-living setting, a different arrangement may be more appropriate. Traditional facilities or licensed home-health agencies with on-staff nursing can fill that gap where 24/7 medical oversight is non-negotiable. For those seeking a more autonomous living situation with a built-in community structure, another path may offer clearer guarantees on on-site supervision and programming. In short, this agency excels at coordinating dependable home care, while those needs that hinge on a structured facility should look elsewhere.

The strongest pros center on operational excellence and interpersonal reliability. Care Finders consistently delivers excellent service and attentive staff, with communication that is clear and proactive. Coordinators manage client needs with visible dedication, and the payroll and payment processes are described as smooth and reliable. The staff's kindness and professionalism translate into real continuity: long-tenured caregivers and a sense of being part of a stable, family-like team. Several reviews highlight multi-year loyalty - some participants have worked with the agency for more than a decade - which underlines a dependable, predictable care environment rather than a revolving door of aides. When issues arise, the team's follow-up and coordination tend to defuse potential friction quickly.

That said, the service does ride on a leaner staffing and case-management model than a full-service residential setting. A few reviews acknowledge moments when only a small team has to cover a wide referral base, which can test responsiveness. Another observation points to a desire for stronger attention to worker engagement at times. These are genuine considerations, but the agency's response - through named coordinators, hands-on human resources support, and direct contact with Scarlet and Mafel - mitigates most risk. For families who prize continuity of relationships and rapid problem resolution, the strengths far outweigh these potential bottlenecks, because the core framework remains disciplined, kind, and highly responsive.

For practical use, families should engage with a named coordinator early and maintain open lines of communication about schedule changes, billing, and preferences for caregiver personalities. The reviews emphasize that conversations with Scarlet, Mafel, and the broader care team yield tangible, timely outcomes. Prepare payment details and reporting expectations in advance, and expect a dependable cadence of check-ins and follow-ups. The agency's culture - grounded in empathy, respect, and professional accountability - fosters a sense of security that caregivers and families can rely on for the long haul. The result is care that feels steady, not episodic.

In the final assessment, Care Finders stands out as a practical, highly dependable choice for households seeking in-home care coordination with a genuine people-first approach. The strong rating and breadth of positive anecdotes reflect a proven track record of reliable service, compassionate staff, and administrative ease. The main caveat is the potential for staffing pressures in peak times and the absence of a residential setting for those who require 24/7 on-site medical supervision. For families prioritizing continuity, timely problem-solving, and a respectful, organized care-management experience, this agency delivers consistently. For those ready to lean into a coordinator-led plan, Scarlet and the team offer a compelling, well-founded path to reliable in-home care.

This part of West New York, New Jersey, offers a convenient and diverse range of amenities for seniors in the area. With multiple pharmacies located within a short distance, accessing medication and healthcare supplies is easily accessible. Additionally, there are several cafes for socializing and enjoying a cup of coffee, as well as parks for leisurely walks and outdoor activities. The proximity to reputable physicians and hospitals ensures quality medical care when needed. For entertainment options, there are theaters and restaurants nearby to enjoy cultural experiences and dining out. Transportation options such as subway stations and train terminals make it easy to navigate the city for appointments or visits. Overall, this neighborhood provides a well-rounded environment for seniors looking to live comfortably with access to essential services and recreational opportunities.

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• Walmart Pharmacy (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)

Cafes

• Pier I Cafe (1.6 miles)
• Starbucks (2.4 miles)
• Matchaful (2.6 miles)
• Starbucks (2.8 miles)
• Ralph’s Café (2.9 miles)
• Kuppi Coffee Company (3 miles)
• Starbucks (3.3 miles)

Parks

• Hudson Greenery 59th Entrance (1.6 miles)
• Pier 84 (1.9 miles)
• Riverside Park (2.1 miles)
• Heckscher Playground (2.1 miles)
• Strawberry Fields (2.3 miles)
• Sheep Meadow (2.4 miles)
• Bryant Park (2.6 miles)

Physicians

• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (2 miles)
• Memorial Sloan Kettering Cancer Center (3.6 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (3.7 miles)

Theaters

• AMC Loews Lincoln Square 13 (2 miles)
• AMC 34th Street 14 (2.7 miles)
• AMC Kips Bay 15 (3.8 miles)

Restaurants

• Tavern on the Green (2.3 miles)
• Le Pain Quotidien (2.4 miles)
• The Frying Pan (2.5 miles)
• La Grande Boucherie (2.6 miles)
• The Loeb Boathouse (2.6 miles)
• Sarabeth's (2.7 miles)
• Wendy's (2.7 miles)

Transportation

• MTA - 50th Street Broadway Subway Station (2.4 miles)
• MTA Subway - 42nd St/Times Square/Port Authority Bus Terminal (2.7 miles)
• Moynihan Train Hall (2.8 miles)
• NJ Transit Rail Terminal (3 miles)
• MTA Subway - 28th St (3.1 miles)
• MTA Subway - Lexington Ave/59th St (3.1 miles)
• MTA Subway - 86th St (3.2 miles)

Places of Worship

• St. Patrick's Cathedral (2.9 miles)

Hospitals

• Metropolitan Hospital Center (3.7 miles)
• Bellevue Hospital Center (4 miles)
• VA Medical Center (4.1 miles)