Home Instead - Marlton, NJ

Pros

• They provided wonderful companionship and personal care; the caregivers were kind and dependable.
• Fara demonstrated exceptional compassion and warmth.
• The aides were caring and professional from day one.
• They bonded with Dad and kept him comfortable, clean, fed, and hydrated.
• They helped with laundry, kept the house tidy, and even filled the bird feeders.
• Christiana formed a special bond with Dad and used gentle persuasion to help with baths and meals.
• The aides were patient and loving, enabling the family to work.
• Scheduling was easy, and billing was prompt and straightforward.
• The agency maintained reassuring communication and reliability even from far away.
• The care transitions, including rehab and return to home care, were smooth and well-coordinated.
• The service is described as a life saver and a godsend with caring, professional staff.
• Caregivers and staff became like extended family, providing tailored and consistently excellent care.

Cons

• None found.

Review

Across many families, Home Instead has become more than a service - it has become a trusted extension of care for loved ones who deserve dignity, comfort, and companionship. The experiences shared here reveal a common thread: a team of compassionate, dependable caregivers who show up with warmth, patience, and professional skill day after day. In one household, Fara stood out for going above and beyond with genuine warmth and empathy, bringing not just care but a sense of true mercy during a difficult time. The gratitude expressed is heartfelt and enduring, a testament to the meaningful impact a consistent, respectful presence can have on a family.

For more than two years, a family relied on Home Instead to care for a 95-year-old father. From the very first day, the caregivers were described as caring and professional, forming quick bonds with Dad and taking charge of the essentials: making sure he was comfortable, clean, fed, and hydrated, and keeping everyone informed about changes in routines or health. Beyond personal care, they handled laundry, kept the home tidy, and even filled the bird feeders, bringing a sense of normalcy and routine to an aging man's daily life. One caregiver, Christiana, earned special praise for a remarkable bond with Dad and for using soft, respectful, and gentle encouragement when he resisted baths, food, or drink. Christiana's approach embodied what many families wish for - a caregiver who can connect on a human level and ease daily challenges with grace.

The experiences with Home Instead have spanned generations of care, including a mom whose care team was consistently described as lovely, patient, and loving. These aides allowed a family member to continue working and trust that their mother was in capable hands. The consistency mattered, as some of the caregivers even stopped by to visit the mother after their daily duties had ended, underscoring a level of commitment that went beyond routine tasks. The overall sentiment was clear: Home Instead provides dependable support that respects both the person receiving care and the family members who rely on it.

There are stories of close collaborations with specific team members that illustrate the depth of the Home Instead network. Anu ja - described as having beautiful insight and taking the time to learn the aunt's history, routines, and preferences - was able to explain each step in detail and walk the family through the paperwork with patience. A Nurse Practitioner, Dawn, was lauded for her thoughtful assessment of needs and limitations, helping to shape a care plan that fit the aunt's circumstances. The scheduling team, led by Sharika, and the billing system, praised for its promptness and ease of use, played integral roles in keeping everything smooth and transparent. Even when the family was more than 600 miles away, the care team's communication kept them feeling confident - an important reminder that distance need not equate to uncertainty when the right professionals are in place. The care journey included transitions through rehab and back to home care, with the agency's process described as seamless and supportive - so much so that the family felt the agency deserved "10 diamonds" and called their service a God-sent gift during a very challenging period.

Beyond professional competence, the human connection was repeatedly highlighted. A well-organized, caring approach from Anuja - the owner - paired with reliable support from the rest of the team, created a sense of partnership with families. The ability to adjust schedules, accommodate preferred aides, and resolve issues as they arose demonstrated a commitment to truly meeting each family's unique needs. The overall tone in these reflections is one of appreciation and trust, grounded in consistent communication, respect for patient dignity, and a willingness to go the extra mile.

Live-in care also features prominently in these experiences, with reports of both effectiveness and life-changing impact. One couple found their wife's health and wellbeing improved under Mary's care, forming a strong, mutual bond that helped them navigate dementia and daily life. The relationship between caregiver and client grew into something close and familial, underscoring the potential for in-home care to offer stability, companionship, and practical support over the long term. In another family, the decision to bring Home Instead into the home provided reassurance and relief from initial apprehensions, demonstrating how careful selection and a thoughtful match can yield outstanding results.

Across all stories, the underlying themes are clear: skilled, compassionate caregivers who show up consistently; proactive communication that keeps families informed; and a robust organizational framework - led by Anuja and supported by a capable team - that can adapt to changing needs, whether that means assisting with daily routines, managing medical or rehabilitation transitions, or simply providing a familiar, trustworthy presence in the home. Families repeatedly describe Home Instead as a life saver and a source of comfort not only for their loved ones but for themselves as well, enabling them to pursue work, personal obligations, and moments of normalcy with greater peace of mind.

In the end, these experiences reflect a straightforward, powerful message: when a home care agency combines personal warmth with professional discipline, it becomes a dependable partner in aging with grace. The caregivers - whether highlighted individually like Fara, Christiana, or Christine, or simply described as a team - create environments where elders feel respected, safe, and treated with dignity. The families' gratitude is not only for the care delivered but for the sense of support, trust, and continuity that lets them face each day with confidence. If you're seeking in-home care for an aging loved one, these voices collectively suggest that Home Instead offers a thoughtful, reliable, and compassionate path forward, with a team that can feel like family and a framework that can stay constant through transitions and life's inevitable changes.

This area of Voorhees, New Jersey offers convenient access to a variety of amenities and services that may be appealing to seniors looking for a comfortable lifestyle. With several pharmacies within close proximity, accessing medications and healthcare needs is made easy. Additionally, there are reputable physician offices nearby for medical care. For dining options, there are popular restaurants such as Chick-Fil-A and Redstone American Grill available. Nearby hospitals include Virtua Voorhees Hospital and Jefferson Stratford Hospital for any emergency medical needs. Public transportation options like the PATCO trains are easily accessible for those without personal vehicles. Parks like Country Farms Park provide opportunities for leisurely walks and outdoor activities, while cafes like Jersey Java & Tea offer cozy spots to socialize with friends or enjoy a cup of coffee. Overall, this area provides a mix of practical conveniences and recreational opportunities suitable for senior living in Voorhees.

Pharmacies

• CVS Pharmacy (0.6 miles)
• Rite Aid (0.9 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (2.1 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (3.5 miles)

Physicians

• CHOP Specialty Care & Surgery Center (0.8 miles)
• Cooper Internal Medicine (1.6 miles)
• Cooper Medical Building 1 (1.7 miles)
• The Endo Center at Voorhees (2.2 miles)
• Rowan SOM Family Medicine Residency Program (2.7 miles)
• Advocare Marlton Pediatrics (2.9 miles)
• Heymann Manders & Green (3.3 miles)

Restaurants

• Chick-Fil-A (1.3 miles)
• McDonald's (2.7 miles)
• China King (2.8 miles)
• McDonald's (3.1 miles)
• Redstone American Grill (3.1 miles)
• Chick-Fil-A (3.1 miles)
• Sundaes (3.3 miles)

Hospitals

• Virtua Voorhees Hospital (1.8 miles)
• Jefferson Stratford Hospital (2.8 miles)
• Virtua Berlin Hospital (5 miles)
• Jefferson Cherry Hill Hospital (6.3 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (2.3 miles)
• PATCO Westmont Station (6.1 miles)

Parks

• Country Farms Park (5.5 miles)

Cafes

• Jersey Java & Tea (5.5 miles)
• Starbucks (5.9 miles)
• Starbucks (6.9 miles)
• Starbucks (7.1 miles)
• Panera Bread (7.3 miles)
• Starbucks (7.7 miles)

Places of Worship

• St Charles Boromeo Catholic Church (8.2 miles)