Full Circle Health Services in Union, NJ

Pros

• The staff are very good.
• The staff are very responsive and caring.
• The agency is excellent.
• The office staff are very friendly and helpful.
• The home health aides are excellent.

Cons

• The office staff are the worst ever and unfriendly.
• The manager is very intimidating and rude, uneducated, and a liar.

Review

This community is best suited for families that prioritize strong, hands-on caregiving and a responsive, caring caregiving team over seamless administrative polish. In Union, NJ, Full Circle Health Services stands out for those who want aides and clinicians who show up with attentiveness, practical skill, and a willingness to be present in the home. The core value proposition is clear: high-quality direct care that can be relied upon day after day, especially for clients who need consistent assistance with daily activities and timely responses from the care team. It is a fit for households that can manage the occasional bumps in office communication while keeping their focus on the bedside, where the real care work happens.

Those who may want to consider alternatives are the families for whom the administrative experience matters as much as the care itself. If a consistently warm, uncontroversial office environment and a manager who communicates with patience and professionalism are nonnegotiable, other providers may serve better. Similarly, if a seamless, unified care continuum that couples administrative ease with care coordination is essential, exploring options with proven, uniformly positive office culture could prevent friction. The same applies to families needing broader on-site services, integrated programs, or a track record of consistently smooth scheduling and billing processes.

The strongest positives center on the caregivers themselves. The aides are described as excellent, with staff that is very responsive and genuinely caring, which translates into reliable support for activities of daily living and hands-on assistance. When care delivery matters most, these elements create tangible value: timely help, thoughtful attention to safety, and an evident commitment to comfort and dignity at home. The office staff in at least one favorable account is noted as friendly and helpful, suggesting that the central clinical team can provide the steadiness families rely on. In practice, these caregiving strengths can compensate for many routine uncertainties, making a noticeable difference in daily quality of life for clients who benefit most from skilled, empathetic hands.

Yet the most significant caveat emerges from the administrative side. The same repository of reviews that lauds the aides also cautions about an office environment described as unfriendly, with a manager characterized as intimidating, rude, and uneducated in the contrasted accounts. That dynamic can erode trust, complicate scheduling and problem-solving, and magnify stress for families already navigating complex care needs. The tension between excellent bedside care and challenging office leadership creates a notable risk: high-caliber care can be undermined by inconsistent communication, evasive responses, or a perception of dismissiveness from those coordinating services. In practical terms, the core care experience is not insulated from the quality of the administrative relationship.

For families weighing a decision, a pragmatic playbook helps reduce risk. Seek a direct, documented point of contact who can be relied upon to coordinate schedules, respond to urgent questions, and escalate concerns without delay. Request a stable team of aides for continuity, and insist on a written care plan with clearly defined responsibilities and expected response times. Before committing, arrange a trial period to evaluate both bedside care and office communication, and obtain references from other families who have navigated similar needs. If the administrative tone remains contentious or inconsistent during this trial, it is prudent to explore alternatives that offer a warmer, more collaborative administrative partner without sacrificing the proven quality of direct care.

Bottom line: Full Circle Health Services delivers a compelling value for families who prize high-quality, attentive in-home care and can tolerate potential friction in office dynamics. The caregiving strengths - responsiveness, warmth, and excellent aides - provide substantial offset to the core drawbacks centered on administrative conduct and leadership. If the family's tolerance for challenging office interactions is limited, or if a smoother, consistently positive administrative experience is essential, consider other options. For those who prioritize the real-world bedside experience and are willing to partner closely with care teams to navigate administrative bumps, this community can be an effective, trustworthy choice in Union.

This part of Union, New Jersey offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens and CVS nearby, access to healthcare and medications is easily accessible. There are also reputable physician practices like Merck and Summit Medical Group available for medical care. For dining options, there are restaurants like El Gordo and cafes such as The Bread Stand for social outings or meals on-the-go. Additionally, there are well-maintained parks like Milo S. Borden Park and Memorial Park for outdoor recreation opportunities. Transportation options include the Maplewood Station for easy commuting, while Newark Liberty International Airport Station provides access to long-distance travel. Overall, this area offers a mix of essential services and recreational facilities that cater to the needs of seniors seeking a vibrant community to call home.

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• ACME Markets Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)

Physicians

• Merck (1.7 miles)
• Kenilworth Primary Care (2.5 miles)
• Premier Urology Group (3.2 miles)
• Kartan Saritha Summit Medical Group Westfield (4.4 miles)
• Summit Medical Group (4.8 miles)
• Summit Medical Group (6.9 miles)
• Summit Medical Group (7.1 miles)

Restaurants

• El Gordo (1.7 miles)
• Huck Finn Diner (2.2 miles)
• The Able Baker (3.2 miles)
• Vanguard Kitchen (3.8 miles)
• Millburn Delicatessen (3.9 miles)
• Bagels 4 U of Short Hills (4.8 miles)
• Bond Street Cafe (5.4 miles)

Cafes

• The Bread Stand (2 miles)
• True Salvage Cafe (2.6 miles)
• Starbucks (3.1 miles)
• Dunkin (3.4 miles)
• Panera Bread (7.2 miles)
• Starbucks (8.1 miles)

Parks

• Milo S. Borden Park (2.8 miles)
• Memorial Park (3 miles)
• Winfield Park (4.4 miles)
• Orange Park Nj (4.7 miles)
• Mindowaskin Park (5.7 miles)
• Milton Lake Park (5.9 miles)
• Stephen R Gregg Bayonne Park (7.1 miles)

Transportation

• NJT - Maplewood Station (3.2 miles)
• Avis Rent A Car (3.2 miles)
• Newark Liberty International Airport Station (3.2 miles)
• Rail Link (3.2 miles)
• Hertz Rent A Car (3.2 miles)
• Terminal A (3.5 miles)
• Newark AirTrain Station P4 (3.5 miles)

Places of Worship

• Morrow Memorial United Methodist Church (3.3 miles)

Theaters

• 2198 Amc Jersey Garden (4.7 miles)

Hospitals

• Saint Barnabas Medical Center (5.9 miles)