Full Circle Health Services

Pros

• The home health care agency is highly regarded for its excellent services.
• The office staff demonstrates friendliness and helpfulness.
• The home health aides are described as excellent in their care.
• The agency provides invaluable support to its clients.

Cons

• The office staff is unfriendly and unhelpful.
• The manager is intimidating, rude, and uneducated.
• There are allegations of dishonesty regarding the manager's behavior.
• The overall experience with the office staff is described as the worst ever.

Review

The reviews of the Home Health Care Agency present a striking dichotomy, revealing the complexity of experiences encountered by clients. On one hand, there exists a resounding appreciation for the agency's home health aides and their compassionate care. Clients have expressed immense gratitude for the support that these aides provide and have emphasized how essential this assistance has been to their well-being. The sentiments shared illustrate a deep reliance on these caregivers, reflecting not only their professionalism but also the emotional support they offer during challenging times.

Many clients have specifically praised the office staff for being friendly and helpful, suggesting that initial interactions are welcoming and comforting. This positive feedback highlights an aspect of the agency that seemingly fosters a supportive environment, which is crucial in home health care settings where families often seek reassurance and guidance. This initial experience with approachable office personnel can significantly impact client satisfaction, laying a strong foundation for trust as they embark on the journey toward healing or managing health conditions at home.

However, contrasting sharply with these commendations are critical remarks regarding the agency's management and some aspects of its office staff. Reviewers paint a troubling picture of unfriendliness among certain staff members that detracts from overall service quality. The negative experiences recounted by clients indicate an environment where interpersonal skills may be lacking among some employees. Such allegations point to issues surrounding customer service training and employee morale within the agency, as unfriendly encounters can sour relationships even when frontline caregivers excel in their duties.

Particularly concerning are claims about the managerial staff’s behavior. Several reviewers characterized management as intimidating and rude, creating an atmosphere where clients feel uncomfortable expressing concerns or seeking assistance. This perception could lead to significant barriers in communication between clients and providers—an essential element in effective healthcare delivery—ultimately affecting patient outcomes. When individuals feel fearful or uncertain about interactions with management, it can diminish their willingness to advocate for themselves or report issues they may be experiencing.

Furthermore, specific accusations regarding educational qualifications raise additional questions about professionalism within the team leading this agency. Clients described management as “uneducated” and dishonest, directly undermining confidence in supervisory roles within the organization. When leaders lack adequate training or understanding relevant to healthcare practices, it not only impacts operational effectiveness but also erodes trust among both clients and caregivers who rely on strong leadership to navigate complex care situations responsibly.

These polarized reviews highlight both strengths and weaknesses within the Home Health Care Agency’s framework of operations. While many praise dedicated aides whose work profoundly impacts lives daily, simultaneous critiques regarding office staff interactions suggest areas requiring urgent attention for improvement. Establishing consistency across all levels of service—from front-line aides to upper management—is crucial for creating a cohesive experience centered on patient needs. By addressing these discrepancies through enhanced training programs focused on communication skills and emotional intelligence while ensuring accountability among managerial staff, this agency has an opportunity to align its workforce more closely with its mission: providing excellent care rooted in dignity and respect for those they serve.

This part of Union, New Jersey offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens and CVS nearby, access to healthcare and medications is easily accessible. There are also reputable physician practices like Merck and Summit Medical Group available for medical care. For dining options, there are restaurants like El Gordo and cafes such as The Bread Stand for social outings or meals on-the-go. Additionally, there are well-maintained parks like Milo S. Borden Park and Memorial Park for outdoor recreation opportunities. Transportation options include the Maplewood Station for easy commuting, while Newark Liberty International Airport Station provides access to long-distance travel. Overall, this area offers a mix of essential services and recreational facilities that cater to the needs of seniors seeking a vibrant community to call home.

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• ACME Markets Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)

Physicians

• Merck (1.7 miles)
• Kenilworth Primary Care (2.5 miles)
• Premier Urology Group (3.2 miles)
• Kartan Saritha Summit Medical Group Westfield (4.4 miles)
• Summit Medical Group (4.8 miles)
• Summit Medical Group (6.9 miles)
• Summit Medical Group (7.1 miles)

Restaurants

• El Gordo (1.7 miles)
• Huck Finn Diner (2.2 miles)
• The Able Baker (3.2 miles)
• Vanguard Kitchen (3.8 miles)
• Millburn Delicatessen (3.9 miles)
• Bagels 4 U of Short Hills (4.8 miles)
• Bond Street Cafe (5.4 miles)

Cafes

• The Bread Stand (2 miles)
• True Salvage Cafe (2.6 miles)
• Starbucks (3.1 miles)
• Dunkin (3.4 miles)
• Panera Bread (7.2 miles)
• Starbucks (8.1 miles)

Parks

• Milo S. Borden Park (2.8 miles)
• Memorial Park (3 miles)
• Winfield Park (4.4 miles)
• Orange Park Nj (4.7 miles)
• Mindowaskin Park (5.7 miles)
• Milton Lake Park (5.9 miles)
• Stephen R Gregg Bayonne Park (7.1 miles)

Transportation

• NJT - Maplewood Station (3.2 miles)
• Avis Rent A Car (3.2 miles)
• Newark Liberty International Airport Station (3.2 miles)
• Rail Link (3.2 miles)
• Hertz Rent A Car (3.2 miles)
• Terminal A (3.5 miles)
• Newark AirTrain Station P4 (3.5 miles)

Places of Worship

• Morrow Memorial United Methodist Church (3.3 miles)

Theaters

• 2198 Amc Jersey Garden (4.7 miles)

Hospitals

• Saint Barnabas Medical Center (5.9 miles)