Quality Home Care Staffing

Pros

• Quality Staffing Home Care provides impeccable support and service.
• Vivienne is described as amazing, understanding, and courteous by clients.
• Families report attentive, professional caregivers who feel like family.
• The Torino Family commends the staff for being respectful, attentive, compassionate, and on time.
• Clients appreciate that Quality Staffing accommodates complex needs and equipment, like motorized hoyer lifts.
• Clients express gratitude for the staff's kindness, reliability, and engagement in activities with seniors.

Cons

• One reviewer claims the agency is not reputable and will lie to government agencies and force clients to switch to another agency.
• They allege the office manager Vivienne is rude, harasses, and threatens clients, suggesting they will be gone if something goes wrong.
• A critic states the agency acts out of retaliation and spite rather than providing reliable care.
• The reviewer advises others to find a different, more reliable agency that genuinely cares about clients.
• It is claimed the agency will staff briefly and discontinue service if there are issues or if they do not like the client.

Review

Quality Staffing Home Care and Team consistently earns high praise from families who rely on their support to keep loved ones safe, comfortable, and engaged. Across several testimonials, clients describe a level of care that feels attentive, compassionate, and professional. The most common refrain is that the support and service are impeccable, with Vivienne singled out for her understanding and willingness to collaborate on schedules and service plans. Families express genuine gratitude for how she and the team work to accommodate changing needs, which helps instill confidence during challenging times.

A heartening thread runs through a detailed family journey that began in March 2022, when a loved one suffered a stroke and required around-the-clock care. The family describes a long and difficult process of transition from rehab to home, with the goal of returning the mom to a safe, manageable environment. Quality Staffing played a pivotal role from the outset: the director visited to assess needs and establish a plan, including the recognition that specialized equipment would be necessary. The story notes the importance of collaborating with an Area Agency on Aging supervisor and ultimately preparing for discharge with the right support in place. By April 2023, the mother returned home - not the way she left (walking), but within a 55+ community that could accommodate her new transportation needs, including a motorized hoyer lift. The family highlights ongoing care that blossomed into companionship and meaningful activities, such as playing bingo at the East Haven Senior Center, with staff who are not only caregivers but like part of the family. The gratitude is clear for Vivienne, April, and the rest of Quality Staffing's team, who are described as courteous, pleasant, and consistent in their support.

The sense of continuity and family-like connection extends to other long-term clients as well. In one testimonial, a family emphasizes that, after replacing an initial caregiver who wasn't a good fit, Quality Staffing quickly assigned a second caregiver who became a "heaven-sent" ally. This caregiver helped the client feel safe and confident in their new living situation, demonstrating the agency's ability to respond to mismatches with prompt, effective changes. The reviewer portrays the relationship as one built on genuine care and thorough assistance, underscoring the agency's ability to adapt and to place individuals with caregivers who truly align with their needs and personalities.

Another family speaks to years of collaboration with Quality Staffing, describing caregivers who are consistently respectful, attentive, compassionate, and punctual. The positive tone extends to the office staff as well, highlighting a pleasant working relationship that has endured over time. The testimonial mentions that the agency accepts state pay and that each aide brings practical strengths to the household, including cooking skills that are so reliable the family even borrows recipes. This account reinforces the view that Quality Staffing delivers not only clinical care but also everyday support that enhances quality of life for both patients and their families.

While the overall sentiment is overwhelmingly positive, it's important to acknowledge a contrasting perspective included among the reviews. One reviewer explicitly states they would not recommend the agency, alleging short-term staffing patterns, perceived misinformation to government agencies, and retaliatory, spiteful behavior toward clients. They describe the office manager - referred to as Vivienne in their account - as rude and as engaging in harassment and threats, suggesting clients should seek alternatives. It's a stark counterpoint to the other glowing testimonials and highlights the variability that can occur in any agency-dependent service, underscoring the importance of clear communication and consistent, respectful interactions.

Despite this dissenting experience, other repeated affirmations emphasize the agency's broad strengths and enduring commitment to quality care. Several reviewers reiterate that Quality Staffing truly embodies its name, from ownership to home health aides, with consistency in standards that have earned the trust of families who have used multiple agencies in the past. The testimonials note that aides are capable cooks, courteous, and dependable, and that the agency's willingness to engage with state funding adds another layer of reliability for families navigating complex funding landscapes. The overarching message is that Quality Staffing often delivers exceptional, compassionate care that helps families anchor their lives during difficult times.

In closing, the collection of reviews paints a nuanced but largely positive portrait of Quality Staffing Home Care and Team. The agency is celebrated for its responsive leadership, practical problem-solving, and staff who form meaningful bonds with the people they serve. Families recount transformative moments - from sharing small joys like bingo at a senior center to managing medical equipment and discharge planning with professional competence. The praise for Vivienne, April, LaGeorgia, Michelle, and other caregivers is persistent and heartfelt, illustrating how dedicated professionals can become trusted partners in maintaining dignity, independence, and well-being for aging loved ones.

This part of Swedesboro, New Jersey offers a convenient and accessible location with a variety of amenities nearby. There are several cafes within driving distance for casual dining options, as well as parks for outdoor recreation and relaxation. Additionally, there are reputable physicians and pharmacies in the area for medical needs, along with places of worship for spiritual fulfillment. In terms of dining options, there are fast food restaurants as well as sit-down establishments available. Transportation options are also easily accessible, with taxi services and a major international airport nearby. Lastly, there is a hospital within reasonable distance to ensure proper healthcare facilities are available if needed. Overall, this area provides a mix of convenience and essential services that would be beneficial for someone considering senior living in Swedesboro.

Cafes

• Starbucks (4.6 miles)
• 320 Market Cafe (11.7 miles)
• Starbucks (12.8 miles)
• Panera Bread (13 miles)

Parks

• Marlton Recreation Park (4.8 miles)
• Market Square Memorial Park (7.9 miles)
• Shipley Heights Park (11.6 miles)
• Washington Lake Park (12 miles)
• Brandywine Park (12.6 miles)
• Talley Day Park (12.7 miles)

Physicians

• Ostrum Gordon J Jr MD (5 miles)
• Carneys Point Center (8.2 miles)
• Total Care Physicians (9.8 miles)
• Cooper Primary Care Pennsville (10.1 miles)
• Orthopedic Surgery & Sports Medicine (10.3 miles)
• Advocare West Deptford Pediatrics (10.9 miles)
• Children's Healthcare Centers (11.1 miles)

Places of Worship

• Sharptown United Methodist Church (5.3 miles)

Pharmacies

• Rite Aid (5.5 miles)
• Walgreens (7.7 miles)
• Rite Aid (8.8 miles)
• Walgreens (9 miles)
• Rite Aid (9.3 miles)
• Walgreens (9.5 miles)
• CVS Pharmacy (9.7 miles)

Restaurants

• Burger King (9.3 miles)
• McDonald's (9.5 miles)
• KFC (9.8 miles)
• Taco Bell (9.8 miles)
• Wendy's (10.1 miles)
• Chick-Fil-A (10.3 miles)
• Peking Buffet (10.7 miles)

Transportation

• Taxiway N (10.2 miles)
• Terminal A West (11.1 miles)
• Philadelphia International Airport (PHL) (11.1 miles)
• The Centurion Lounge (11.1 miles)
• Philadelphia International Airport, Terminal A - East (11.2 miles)
• Baggage Claim A (11.2 miles)
• Terminal C (11.2 miles)

Hospitals

• Salem Medical Center (11.2 miles)