Merry Heart Assisted Living

Pros

• The staff at Merry Heart is friendly, helpful, and compassionate.
• The facility is clean, well-staffed, and upscale like a hotel.
• The caregivers at Merry Heart provide excellent care and make residents feel loved and cared for.
• The nurses at Merry Heart offer proper medical care and support to all family members.
• The activities and programs at Merry Heart are engaging, and the food is good.
• Merry Heart has a caring staff and is full of nice elderly individuals.
• The recreational activities and arts and crafts at Merry Heart keep residents involved and happy.
• The staff at Merry Heart answers questions promptly and takes good care of residents.
• Residents at Merry Heart enjoy the food, have many friends there, and know the entire staff by name.
• Merry Heart is a clean, neat, well-kept establishment with energetic workers who are passionate about their jobs in helping others.

Cons

• The staff at Merry Heart is extremely disorganized and unresponsive, providing poor care and disrespecting patients.
• The facility failed to address a patient's earache, resulting in her going home without proper treatment.
• Despite the high cost of $350 a day, basic needs were not met and the level of care was disappointing.
• The lack of individualized care at another facility caused disagreements within the family over where their grandparents should stay.
• The noise level on one floor was excessive and there were no outdoor spaces for residents to enjoy.
• Charging for TV services was seen as an inconvenience by one resident.
• One person felt that their grandmother lacked the motivation to attend programs due to a lack of encouragement from staff.
• Other nursing homes in the area did not compare to Merry Heart in terms of recreational activities and staff responsiveness.
• Despite the positive experiences shared by some, one reviewer mentioned that their grandparent passed away during their time at Merry Heart.

Review

When it comes to choosing a nursing home for your loved ones, it's important to do thorough research and consider the experiences of others who have had firsthand experience with the facility. Merry Heart is a nursing home that has received mixed reviews from families who have entrusted their loved ones in their care.

One reviewer expressed deep disappointment with the care their family friend received at Merry Heart. They claimed that their loved one was treated disrespectfully and that the facility's focus was solely on making money. The reviewer even mentioned seeking legal advice due to the poor care received. This negative review certainly raises concerns about the quality of care at Merry Heart.

On the other hand, there are positive reviews from families who had a much better experience with Merry Heart. One family member shared that their aunt went into the facility and initially noticed issues with her clothes not being changed for several days and her earache not being addressed promptly. These instances of neglect were disheartening, especially considering the high cost of $350 per day. Overall, this family member was disappointed in how their aunt was taken care of.

However, another reviewer had a more positive experience with Merry Heart. They praised the staff for being compassionate and personal caregivers who truly loved and cared for their mother each day. This reviewer highlighted how attentive the staff was in addressing any concerns or changes regarding their mother's health. The love and care provided by the staff made them feel like part of their mother's extended family.

Another review mentioned how Merry Heart provided excellent individualized care for their grandparents, despite experiencing health issues associated with old age. The nurses were able to meet all medical needs with proper care and support, including dedicated attention to an advanced Alzheimer's patient within the family. The constant communication and understanding response from staff members impressed this reviewer.

Additionally, one reviewer expressed satisfaction with Merry Heart's clean environment and busy atmosphere filled with activities for residents to enjoy. The friendly staff members took time to chat with residents and make them feel at ease. The food was reported to be well-prepared, and the portions were generous. Although there were a few minor concerns, overall, this reviewer found Merry Heart to be a caring facility.

Another family member shared that their experience with Merry Heart was very well-rounded. They appreciated the recreational activities available for residents and commended the staff for their willingness to answer any questions they had. The care provided was exceptional, and their grandparents were happy during their stay. This reviewer also mentioned the welcoming attitude towards visitors, even providing treats for children.

In conclusion, Merry Heart nursing home has received mixed reviews from families who have entrusted their loved ones' care to them. While some reviewers expressed disappointment with poor care and lack of attention to basic needs, others had positive experiences with compassionate staff members and a thriving atmosphere filled with engaging activities for residents. It is crucial for individuals considering Merry Heart as an option for their loved ones to carefully consider these diverse experiences before making a decision.

Restaurants

• Burger King (0.1 miles)
• McDonald's (0.2 miles)
• Taco Bell (0.2 miles)
• Wendy's (0.5 miles)
• Roxbury Diner (0.5 miles)
• KFC (0.7 miles)
• McDonald's (0.8 miles)

Physicians

• Roxbury Eye Center PC (0.2 miles)
• Robert C. Petrucelli, MD (0.2 miles)
• Internal Medicine-Morris Cnty (2.5 miles)
• Advocare (2.7 miles)
• Anita Mannancheril, MD (2.9 miles)
• Randolph Pediatrics (2.9 miles)
• Lakeview Medical Associates (4.7 miles)

Transportation

• Enterprise Rent-A-Car (0.6 miles)
• Rockaway Mall Park & Ride (5.4 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (4.6 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5.9 miles)
• CVS Speciality (5.9 miles)

Parks

• Lakeside Park (2.5 miles)
• Hopatcong State Park (3.4 miles)
• Flanders Park (3.8 miles)
• Freedom Park (4.3 miles)
• Turkey Brook Park (4.4 miles)
• Vasa Park (6.1 miles)
• Gardner Field (8.3 miles)

Cafes

• Panera Bread (3.5 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.1 miles)
• Panera Bread (6.8 miles)

Hospitals

• Women's Health Center (3.6 miles)
• Kindred Hospital New Jersey - Morris County (3.6 miles)
• Saint Clare's Radiology Department (3.6 miles)
• Saint Clare’s Same Day Surgery (3.6 miles)
• St Clare's Hospital (6 miles)
• Greystone Park Psychiatric Hospital (7.2 miles)

Places of Worship

• Stanhope Presbyterian Church (4.3 miles)
• Resurrection Parish (4.3 miles)
• St Jude Parish (4.8 miles)

Theaters

• AMC Rockaway 16 (5.2 miles)