Homewatch CareGivers of Essex Morris

Pros

• The aides have been wonderful and have become part of the family.
• Homewatch CareGivers of South Orange has been a lifesaver for families.
• They are responsive and professional, and the aides are gems.
• Aides are generous, kind, and highly capable.
• The care team is caring, compassionate, and professional.
• The nurse supervisor Debbie is described as a saint and stays in touch with updates.
• The caregivers provide around-the-clock care and are reliable.
• The office staff communicates clearly and navigates insurance smoothly.
• Homewatch caregivers are well trained and foster peace of mind for families.

Cons

• One reviewer stated they received harassing texts begging for reviews and warned others not to trust what is posted.
• The receptionist was described as rude and unprofessional for hanging up on a caller twice.
• An account claimed some aides were constantly on their cell phones, and during a problem the aide failed to notice a serious situation.
• A reviewer described the agency as horrible, saying staff were unprofessional and that credentials for license renewal were never submitted, accusing the office of fraud.
• Administrative leadership was described as rough around the edges during an ownership change, though it was eventually sorted out.

Review

Homewatch CareGivers of South Orange emerges in these accounts as a company that has become a trusted partner for families navigating aging at home. Across multiple perspectives, the message is clear: when the caregivers are on the job, they are not just aides but part of the family, offering consistent, compassionate support that can ease a daunting situation. Families repeatedly describe the aides as kind, patient, and highly capable, with many noting that the caregivers' presence has made daily life more manageable and meaningful. The care teams are praised for being attentive, engaging, and willing to go the extra mile to ensure their loved ones feel comfortable and safe.

A substantial thread running through the reviews is the devotion of individual aides who become deeply connected to those they care for. Several people highlight particular caregivers by name who left a lasting positive impression. For example, Iefoma and Nia are remembered for their warmth and competence with a family's mom, while other clients speak highly of Daniel for his professional, courteous demeanor during a family gathering. Gladys is described as a standout caregiver of six years, whose patience and humor helped families feel at ease, and Patricia, Marlene, Wumi, and Karen are acknowledged as a team that brings warmth and steadiness to ongoing care. The nursing and social-work components are also valued - Debbie, the Nurse Supervisor, is praised as a saint for consistently staying in touch, clarifying needs, and coordinating with caregivers to align with a loved one's evolving requirements. Across towns and facilities, Victoria and Ifeoma are mentioned as reliable, caring figures who contribute to a sense of peace and trust.

Communication with the office is another recurring theme. Many families say they feel supported by a responsive front office and by staff who understand insurance questions, care plans, and the logistics of arranging ongoing assistance. Comments emphasize that the office staff are knowledgeable, proactive, and available, which helps families navigate complex care scenarios with confidence. In some remarks, the collaboration with other professionals - such as social workers and case managers - helps families feel they are navigating a holistic care journey rather than handling a series of disjointed appointments. The positive tone is reinforced by community ties, with remarks about the agency's involvement in local events and partnerships that extend the sense of reliable, professional care beyond the individual family.

There are, however, a few constructive cautions within the collection of experiences. Some reviewers report mixed experiences with aides, noting that some caregivers are highly devoted while others may be more distracted by personal phone use. One account describes a serious situation where an aide focused on a phone instead of supervising the client, underscoring that attentiveness and situational awareness are crucial. Another review mentions a receptionist who seemed rude and hung up during an information request, highlighting that interpersonal interactions with the office team can influence overall impressions. A few comments point to organizational changes, noting that ownership transitions can feel rough at first but may improve over time. In one troubling note, a former employee alleges a lack of credential submission and other concerns about office procedures, which serves as a reminder that, as with any long-standing provider, experiences can vary and operational consistency matters.

Beyond individual caregiver stories, several reviews underscore the broader impact of Homewatch CareGivers on families over the long term. For some clients, the agency has been a "lifesaver," offering not only day-to-day care but also access to social workers who can guide families through resources and insurance navigation. The sense of partnership is also reflected in letters of appreciation from extended care networks, with mentions of how the agency's services enable loved ones to remain in familiar environments, maintain independence where possible, and participate in family milestones with supportive presence. In particular, families describe the caregivers as present, loving, and professional across years, with consistency that brings stability to fragile or evolving care needs.

Overall, the collection paints a vivid portrait of Homewatch CareGivers of South Orange as a company that many families trust deeply. The caregivers are celebrated for their humanity, competence, and the tangible difference they make in daily life. The office and administrative teams are lauded for responsiveness and coordination that help families feel informed and supported, even as challenges arise from time to time. While some reviewers advise cautious attention to the fit between aides and clients and note occasional rough patches in service or communication, the prevailing sentiment is one of gratitude for the dedicated teams that enable loved ones to stay at home with dignity and warmth. For families considering this agency, the enduring message is that, when matched well with compassionate caregivers and a responsive office, Homewatch CareGivers of South Orange can be a reliable, life-enhancing ally in home-based care.

This part of South Orange, New Jersey is a convenient and diverse area for senior living. It offers easy access to multiple pharmacies, including Walgreens and CVS Pharmacy, as well as various parks such as Milo S. Borden Park and Memorial Park for outdoor recreation. There are also several cafes like True Salvage Cafe and The Bread Stand for socializing with friends. The transportation options are also plentiful with NJT stations nearby for easy travel around the area. Additionally, there are restaurants like McLoone's Boathouse and healthcare facilities such as Saint Barnabas Medical Center and Summit Medical Group in close proximity, providing seniors with necessary amenities and services in this neighborhood.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.5 miles)

Parks

• Milo S. Borden Park (1.2 miles)
• Memorial Park (1.3 miles)
• Orange Park Nj (1.5 miles)
• South Mountain Reservation (3.5 miles)
• Eagle Rock Reservation (3.7 miles)
• Degnan Memorial Park (4 miles)
• Edgemont Memorial Park (6.3 miles)

Cafes

• True Salvage Cafe (1.4 miles)
• The Bread Stand (1.9 miles)
• Panera Bread (3.2 miles)
• Starbucks (4.7 miles)
• Paper Plane Coffee Co. (5.4 miles)
• Dunkin (5.6 miles)
• Starbucks (5.6 miles)

Transportation

• NJT - Maplewood Station (1.4 miles)
• NJT - Brick Church Station (2.4 miles)
• East Orange Station (2.7 miles)
• NJT - Millburn Station (2.8 miles)
• NJT - Short Hills Station (3.7 miles)
• Newark Liberty International Airport Station (4.6 miles)
• Rail Link (4.6 miles)

Restaurants

• The Able Baker (1.6 miles)
• McLoone's Boathouse (2.1 miles)
• McDonald's (2.1 miles)
• Taco Bell (2.3 miles)
• Millburn Delicatessen (3 miles)
• Huck Finn Diner (3.4 miles)
• El Gordo (3.5 miles)

Places of Worship

• Morrow Memorial United Methodist Church (1.7 miles)

Hospitals

• Saint Barnabas Medical Center (2.7 miles)

Physicians

• Summit Medical Group (3.1 miles)
• Care Station Medical Group (3.2 miles)
• Summit Medical Group (3.8 miles)
• Summit Medical Group (3.9 miles)
• Women First Health Center (4.3 miles)
• Merck (4.9 miles)
• Summit Medical Group (5.2 miles)