Preferred Care at Home of South Jersey in Medford, NJ
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16 Tolkein Passage, Medford, NJ 08055
For more information about senior living options: (844) 490-3973
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The Preferred staff are awesome and always ready to help and answer questions. The pay is good relative to other agencies. Nurses at Preferred are great and generally care, with medications on time and done right. The nurses help patients feel safe and comfortable, giving families confidence when caregivers are not present. The pediatric nurses are highly regarded and loved by families. The agency is very helpful, with staff like Iris providing notable assistance.
The company has serious internal communication problems and internal complications. They respond with a boilerplate apology and urge callers to dial a number to discuss concerns. Nurses and families are advised to avoid this office. They prioritize bottom-dollar profits over patient care, hiring nurses with little work ethic or professionalism. A GTube child was fed only three-quarters of a feed and left starved and dehydrated, with nurses allegedly lying and the company defending them. Office staff are criticized for rude interactions with parents and for poor communication; greater training is needed. They are described as dangerous to patients and a disgrace to the profession, with a warning not to go near them.Preferred Care at Home of South Jersey is best suited for families seeking in-home nursing support for children with complex medical needs and for seniors who want to stay at home with skilled caregivers. The strongest case rests on the caliber of the nurses who show up: when care is consistent, medications are administered on time, the patient is kept clean and comfortable, and caregivers establish a confident, reassuring presence. For families that prize personal rapport and immediate access to in-home clinicians, this agency can deliver the hands-on care that makes home life feasible and safer. The catch is that operational gaps can undermine otherwise strong clinical performance.
However, those who require unwavering administrative reliability should evaluate alternatives carefully. Several reviews flag serious internal communication problems and inconsistent office responsiveness, with criticism aimed at management rather than frontline nurses. Instances of missed calls, last-minute scheduling flux, or information not getting to caregivers can disrupt critical routines. Some families report dangerous lapses and questions about ethics in care, underscoring the risk when oversight breaks down. If a household cannot tolerate sporadic updates, last-minute nurse changes, or a lack of a single, accountable point of contact, exploring other agencies with stronger supervisory structures or considering facility-based options may be prudent.
On the upside, the personnel who staff Preferred Care at Home often stand out for competence and compassion. When the right nurse arrives, medications are managed accurately, hygiene and comfort are maintained, and the patient's behavioral and emotional needs are supported. Pay is competitive, and schedules are adjustable to fit family routines, with staff frequently praised for going the extra mile. The array of pros - reliable clinical practice and genuine patient rapport - can offset some administrative friction, especially when a stable nurse leader and clear communication channel exist. Yet the offset is partial: strong clinical care cannot compensate for persistent operational instability.
Families considering this agency should insist on concrete safeguards: a dedicated care coordinator as chief contact, written care plans with target med times, and a policy for nurse substitutions with minimal disruption. Request routine supervisory check-ins to catch miscommunications early, and demand 24/7 escalation paths for urgent issues. Clarify how paperwork will be delivered (electronic access preferable to office trips) and confirm transparency in scheduling and pay, including any travel time. It is essential to vet the specific nurse pool available for a case, because experiences hinge on the individual caregivers rather than the branding alone.
Alternatives may offer better continuity or stronger administrative discipline. Look for agencies with documented case-manager oversight, guaranteed caregiver assignments, and explicit accountability for missed shifts. For households weighing options, consider in-home pediatric or adult home care agencies with robust reviews from families with similar needs, or explore assisted living when safety, 24/7 supervision, or medical complexity make an institutional setting more appropriate. In some cases, a hybrid approach - short-term agency care with a transition to a licensed facility as needs evolve - can balance caregiver expertise with dependable oversight. The decision hinges on whether clinical excellence can be paired with reliable operations.
In Medford, Preferred Care at Home of South Jersey can deliver high-quality nursing care that keeps a loved one safe and comfortable at home, particularly when the assigned nurse is skilled and the family maintains clear channels of communication. The clear caveat is that operational issues have surfaced in multiple reviews, creating risk if not actively managed. If choosing this provider, set up explicit expectations, protections, and escalation processes from day one. For families facing uncertain scheduling or inconsistent follow-through, a more regimented agency or a facility-based option may deliver greater predictability. The best choice aligns clinical reliability with disciplined administration, ensuring home care truly supports long-term well-being.
Philadelphia International (23 miles away)Preferred Care at Home of South Jersey is a reputable assisted living community located in the serene setting of Medford, NJ. This community offers a comfortable and caring environment for seniors who require assistance with their daily activities while still maintaining their independence.
Residents at Preferred Care at Home have the luxury of enjoying the natural beauty of Medford, with one local park within close proximity. This allows them to engage in leisurely strolls or simply bask in the tranquility offered by the surrounding greenery.
Furthermore, this community ensures that residents have convenient access to healthcare services, with three pharmacies and three physicians located nearby. This accessibility helps to ensure that residents' medical needs are readily met, offering peace of mind to both residents and their families.
In addition to healthcare amenities, Preferred Care at Home recognizes the importance of good nutrition and socialization. With a restaurant just a short distance away, residents have the option to dine out and enjoy delicious meals with friends and loved ones.
The dedicated staff at Preferred Care at Home of South Jersey is committed to providing personalized care tailored to each individual's unique needs and preferences. From assistance with daily tasks such as bathing and medication management to companionship and emotional support, residents can trust that they will receive compassionate care in a warm and welcoming environment.
Overall, Preferred Care at Home of South Jersey is an excellent choice for seniors seeking a nurturing assisted living community, where they can live comfortably while receiving the support they need.
This area of Medford, New Jersey, offers a convenient and accessible location for senior living. With several pharmacies nearby such as CVS Pharmacy and Stine's Apothecary, residents have easy access to their medication needs. Additionally, there are reputable physicians in the vicinity including Layton Mark Reconstructive Orthopedics and Gastroenterology Consultants of South Jersey for healthcare services. The diverse dining options like P J's Whelihan's Pub & Grill and Vincentown Diner provide a variety of choices for meals. For recreational activities, Country Farms Park and Hainesport Township Park offer opportunities to enjoy the outdoors. In case of emergencies, Virtua Voorhees Hospital and Virtua Berlin Hospital are within a reasonable distance. Overall, this part of Medford provides a well-rounded environment with essential amenities for comfortable senior living.
Preferred Care at Home of South Jersey is located at 16 Tolkein Passage, Medford, NJ 08055 in Burlington County, New Jersey
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