Medford Care Center

Pros

• The rehab team at Medford Care Center is fabulous, always greeting visitors with a smile and creating a welcoming environment.
• The admissions staff is extremely helpful and knowledgeable, providing great pointers and answering all questions thoroughly.
• The facility is clean and free of unpleasant odors, contributing to a pleasant atmosphere for residents and visitors alike.
• Staff members, including nurses, aides, and therapists, are described as wonderful, accommodating, and caring towards residents.
• Residents receive effective rehabilitation services that help them feel strong and healthy.
• The facility has a friendly and familial atmosphere where staff genuinely care about the well-being of the residents.
• Visitors appreciate the cleanliness of the facility and the absence of unattended patients in common areas.
• The outdoor courtyard provides an enjoyable space for patients and families to connect.

Cons

• There was a total lack of care from the staff, with rude interactions occurring daily.
• The nursing home was described as the worst excuse for a nursing home, where severe negligence led to massive bedsores on a patient.
• The facility did not adequately respond to family requests for updates or communication during lockdown, often ignoring phone calls.
• Staff members displayed a dismissive attitude towards family concerns about patient stimulation and engagement.
• The night nursing supervisor showed a lack of compassion during a critical moment after a patient's passing, causing distress to the family.
• Overall, the nursing home was perceived as merely a storage place for bodies without genuine care or passion from the staff.

Review

Medford Care Center has recently garnered a variety of reviews from families seeking rehabilitation and nursing care for their loved ones. While many accounts recount positive experiences characterized by warmth, professionalism, and quality care from the staff, there are also stark contrasts in experiences that highlight severe shortcomings in service.

One of the most notable aspects mentioned in numerous reviews is the exceptional attitude of the admissions staff. Many visitors have praised Christine, the Admissions Director, for her welcoming demeanor and willingness to provide extensive information about the facility. One reviewer recounted their initial contact with her as extremely helpful and knowledgeable—a sentiment echoed by others who were impressed with how she addressed all inquiries while facilitating tours of the premises without requiring an appointment. Even amidst early concerns about the building's outdated appearance, visitors found comfort in its cleanliness and welcoming environment devoid of unpleasant odors often associated with nursing homes.

Visitors report a strong sense of relief upon entering Medford Care Center; they were greeted not only by administrative staff but also by nurses and other caregivers who demonstrated a genuine investment in patient welfare. The positivity resonated throughout the institution as many noted how friendly interactions enhanced their overall experience during what can be very stressful times. One reviewer detailed how both their mother’s entry to rehabilitation and follow-up visits resulted in comfort derived from consistently pleasant encounters with caregivers, all reported to be attentive and caring.

However, contrasting sharply with these positive testimonials are harrowing accounts of neglect faced by some residents at Medford Care Center. One particularly troubling review described an individual who had been moved to Medford against family wishes due to COVID-19 lockdowns at another facility. This account highlighted glaring negligence concerning health standards—specifically worsened bedsores attributed to a lack of proper monitoring—and emphasized communication failures when family members attempted to reach out for updates on their loved one's condition. The emotional toll this created was exacerbated by reported dismissive responses from staff members when family interactions via video calls were requested.

The disparity between experiences continued as other reviewers lauded the quality rehabilitation services provided at Medford Care Center. Patients expressed gratitude towards their nurses’ aides who were described as competent and compassionate—serving not just medical needs but also providing emotional support during recovery processes that can feel isolating or daunting. Residents took particular pride in praising physical therapy sessions aimed at regaining strength after surgery or illness, deeming those experiences essential components of effective care during short-term stays.

Many families have expressed their satisfaction regarding ongoing communication from healthcare providers within Medford while addressing specific questions or concerns relating to patient care plans; this open dialogue seemed essential for creating a feeling of camaraderie between families and facility staff alike. However, it’s evident that unresolved grievances linger among those who experienced distressing circumstances; they urge others considering placement to ask critical questions about care routines before making decisions.

Ultimately, navigating through contrasting reviews reveals a multifaceted picture of Medford Care Center: on one hand, glowing commendations highlighting proficient staff engagement promise hope for families seeking safe environments during challenging times; yet on the other hand exist haunting narratives showcasing significant gaps in attention that raise serious ethical concerns regarding patient safety standards within certain aspects of caregiving practices amidst overwhelming demands placed upon facilities today. Thus potential residents or their advocates must weigh these elements carefully when considering long-term arrangements within these walls.

Pharmacies

• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (4.2 miles)
• CVS Pharmacy (5.1 miles)
• Rite Aid (5.2 miles)
• Rite Aid (5.6 miles)

Physicians

• Layton Mark Reconstructive Orthopedics At Medford Medford (2 miles)
• Miracle-Ear Hearing Aid Center (2.3 miles)
• Heymann Manders & Green (4 miles)
• Advocare Marlton Pediatrics (4.1 miles)
• Cooper Medical Building 1 (5 miles)
• Cooper Internal Medicine (5.1 miles)
• The Endo Center at Voorhees (5.5 miles)

Restaurants

• P J's Whelihan's Pub & Grill (2.2 miles)
• Redstone American Grill (4 miles)
• The Kettle & Grille (5.2 miles)
• McDonald's (6.3 miles)
• Chick-Fil-A (6.4 miles)
• Sundaes (6.5 miles)
• Palace Diner Restaurant (6.8 miles)

Parks

• Country Farms Park (3.4 miles)
• Hainesport Township Park (7.8 miles)

Hospitals

• Virtua Voorhees Hospital (4.8 miles)
• Virtua Berlin Hospital (7.4 miles)
• Jefferson Stratford Hospital (9.1 miles)
• Jefferson Cherry Hill Hospital (9.8 miles)

Cafes

• Starbucks (7.3 miles)
• Jersey Java & Tea (10.3 miles)
• Starbucks (11.3 miles)
• Starbucks (11.4 miles)
• Starbucks (11.7 miles)
• Panera Bread (11.8 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (8.6 miles)
• PATCO Westmont Station (10.8 miles)