SYNERGY Home Care - South Jersey, NJ

Pros

• Synergy's caregivers are well trained, competent, trustworthy and caring with the clients.
• The administration and office staff are totally on top of every account.
• Dennis Crippen from Synergy was amazing in helping a family understand and initiate services for a loved one during a difficult life transition.
• Dennis was the best person to help them.
• The team at Synergy is THE BEST.
• They have been on point with scheduling, communicating changes, and the aides are truly loving.
• Dottie, the visiting nurse, is very caring and compassionate.
• Synergy's service is efficient and flexible, with rapid response to urgent care needs.

Cons

• Angela Crippen is a liar and a thief.
• She will rob you blind and lie and change her lie to try to get out of it.
• Beware of Angela Crippen.

Review

There is a strong thread running through all of these experiences: Synergy Home Care consistently brings genuine care, warmth, and professionalism into the homes of families who need assistance. Across multiple stories, the care for a 101-year-old mother, a father facing rapid health decline, and a variety of loved ones in between showcases a team that is dependable, kind, and able to adapt to changing needs. Families repeatedly note that having Synergy's aides and staff at the helm brings a much-needed sense of peace of mind, knowing their loved ones are in capable and compassionate hands.

Several reviewers highlight not only the technical skill of the aides but also the human touch that makes a difference day to day. One client speaks of "professionalism and skill, but also patience, kindness, and genuine warmth," a combination that leaves families feeling reassured and less anxious about managing care at home. The consistency of this care - the same level of attentiveness, respect, and safety - appears to be a hallmark of the service, providing steady support as needs evolve and ages advance.

Scheduling and communication emerge as a crucial factor in the positive experiences. A reviewer in the health and administration field emphasizes how well Synergy handles scheduling and changes, with aides who are "truly loving." The sense of reliability is reinforced by mentions of prompt, courteous customer service and a company-wide commitment to keeping families informed and confident in the care plan. In another testimonial, the response to an urgent situation is described in concrete terms: within an hour, a complete care team is assembled and ready to meet the client's needs.

The people at Synergy receive frequent praise for their personal qualities as well as their professional abilities. Dennis Crippen appears repeatedly as a touchstone of compassionate leadership and practical problem-solving - someone described as kind, helpful, and devoted to ensuring that families understand and can initiate services during difficult transitions. The appreciation extends to specific team members, such as Frank, who is singled out as perhaps "the best aide in NJ," and Dottie, the visiting nurse, who is noted for caring deeply about her patients. Dominga, another caregiver, is praised for bringing games to play, organizing showers and walks, and actively engaging with the client - an example of how engagement and activity can meaningfully improve quality of life at home.

Care is not just about meeting basic needs; it is about dignity, companionship, and enabling independence. A reviewer describes how Synergy found a wonderful caregiver for their mother who could relate to her as a compassionate companion, with the flexibility to accommodate changes in the mother's needs. The same sentiment appears in other stories: caregivers who are well trained, competent, trustworthy, and consistently kind, with office staff who stay on top of each account and respond to questions or concerns whenever they arise. The overarching message is that reliable, respectful, and engaging in-home care can preserve a person's sense of autonomy while keeping them safe and comfortable.

The breadth of experiences also includes long-term relationships and adaptability. One family recounts using live-in aides for several months, then transitioning to daily support as the mother's condition changed, while another details 24-hour care during an emergency. In each case, the team - from the administrators like Dennis, Bonnie, and Joanne to the field staff - works to assemble a cohesive, responsive plan that prioritizes the client's dignity and safety. The testimony mentions how certain caregivers have gone above and beyond typical duties to ensure comfort and security, underscoring a culture of dedication within the organization.

Across the testimonials, the sense of trust and confidence in Synergy's leadership and staff remains a constant theme. A range of clients share that they would highly recommend Synergy Home Care to others seeking compassionate, high-quality home care. References to the staff's knowledge, the caregivers' compassion, and the owners' involvement all contribute to a portrait of a company that many families come to rely on during some of life's most challenging moments. The recurring message is clear: clients feel seen, valued, and protected when Synergy is involved in their care.

Finally, there is one strongly divergent note in the collection: a claim that a particular individual - Angela Crippen - poses a serious risk to others, described in stark terms as a liar and a thief who would rob and deceive. This statement appears in the same thread of reviews but is presented as a direct accusation from a reviewer rather than a shared sentiment about the company's care. It stands apart from the overwhelmingly positive feedback about the staff, the caregiving, and the organization's administration, and it suggests that, like any service provider, Synergy is subject to a range of opinions and experiences. Nonetheless, the vast majority of testimonials consistently highlight care, compassion, reliability, and peace of mind for families navigating in-home support.

This part of Cape May Court House, New Jersey, offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians' offices located within a few miles, accessing healthcare is convenient. There are also several pharmacies nearby for easy prescription refills. For dining options, there are a variety of restaurants serving traditional American fare as well as cafes for a casual meal or coffee outing. The area also has parks for leisurely walks and enjoying nature. Additionally, there is a place of worship nearby for spiritual fulfillment. Overall, this part of Cape May Court House provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle in the area.

Physicians

• Family Practice Associates (0.5 miles)
• Cape Atlantic Oral Surgeons (0.9 miles)
• Beesleys Point Family Practice (1.9 miles)
• Shore Orthopaedic University Associates (5 miles)
• Shore Physicians Group (5 miles)
• Rondinella Louis J MD PA (5.1 miles)
• Shore Vascular & Vein Center (5.4 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.3 miles)
• Sav-On Pharmacy (4.3 miles)
• CVS Pharmacy (6 miles)

Restaurants

• Tuckahoe Inn (2.5 miles)
• Uncle Bill's Pancake House (2.6 miles)
• Dot's Pastry Shop (2.9 miles)
• Kessel's Korner (3.1 miles)
• Uncle Bill's Pancake House (3.6 miles)
• Mallon's Homemade Sticky Buns (4.1 miles)
• Deauville Inn (4.3 miles)

Parks

• 34Th Street Park (2.8 miles)
• Egg Harbor Township Nature Reserve (9.6 miles)
• Townsends Inlet Waterfront Park (10.1 miles)

Cafes

• Drip N Scoop (4.6 miles)
• Ocean City Coffee Company (4.7 miles)
• Ocean City Coffee Company (4.9 miles)
• Jon & Patty's Coffee Bar Bistro (4.9 miles)
• Starbucks (5.9 miles)
• Nickelby's (9.7 miles)
• Starbucks (9.8 miles)

Places of Worship

• Shore Fellowship Church (9.6 miles)