90 Jared Court, Lakewood, NJ 08701
For more information about senior living options: (844) 490-3973
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The complex is very clean. Lisa is helpful, courteous, and professional. Claudia is very helpful. The complex is awesome. The neighbors are awesome. Residents highly recommend living there.
Rosemary's conduct is described as unprofessional and discriminatory. She instructed others not to speak to the father, claiming he did not speak English. She told the father to "shut up," which was witnessed by others. The behavior is seen as disrespectful and prejudiced and unacceptable for a community office representative. A direct, in-person public apology from Rosemary is requested in the HOA office. There is a need for staff training in professionalism and cultural sensitivity. HOA fees have increased yearly, with an approximate $100 difference between 1- and 2-bedroom units (now $418 for a 2-bedroom). There is expressed opposition to the building of apartment housing and school buses.A resident perspective outlines a troubling experience at the HOA office that has left a lasting impression about professionalism and respect within the community. At the center of the complaint is Rosemary, who serves as the office manager. The reviewer describes an encounter that occurred while she was speaking with another office worker: Rosemary allegedly told the father not to speak to her because "he doesn't speak English." The statement is framed as false and offensive, given that the father speaks English fluently, albeit with a slight accent. The accusation underscores a serious concern about unfair assumptions based on language or background and highlights the impact such comments can have on how residents perceive the office that represents their community.
The reviewer adds a direct, unsettling follow-up to the exchange: when the father asked for clarification about what was meant, Rosemary is said to have told him to "shut up." This part of the account emphasizes a level of disrespect that goes beyond a simple misunderstanding, portraying an interaction that the writer describes as unacceptable for someone who represents the community office. The core message is that every resident deserves basic dignity and respect, regardless of accent, background, or ethnicity, and that the incident calls into question the standards of professionalism and cultural sensitivity within the HOA staff.
In light of what was described, the writer formally urges the HOA to take decisive action. The request includes addressing the issue and ensuring that staff receive appropriate training in professionalism and cultural sensitivity. Moreover, the author requests a direct, in-person apology from Rosemary to the father. The proposed setting for the apology is the HOA office, with the presence of Rosemary's colleague Stacy and the residents who witnessed the exchange. Given Rosemary's role as a manager and representative of the office, the author argues that a public apology would be both fitting and necessary to begin restoring trust and to deter any repetition of such behavior toward anyone in the community.
The appeal to the HOA is framed as a call for seriousness and prompt accountability. Beyond the immediate incident, the writer emphasizes the broader need for trust in the community's leadership and staff. By requesting a formal, public remedy, the writer signals that respectful treatment and ongoing cultural sensitivity training are essential components of maintaining a healthy, inclusive neighborhood where residents feel valued and protected.
Interwoven with the complaint about Rosemary are notes reflecting the complex dynamics that residents experience. One line points to annual increases in HOA fees, with a specific reference to a roughly $100 difference between one- and two-bedroom units, and a current figure around $418 for a two-bedroom apartment. These financial details hint at the ongoing cost pressures residents face and may color their expectations for accountability, service quality, and fair treatment from the HOA in all matters, including staff conduct.
Amid the concerns, several reviews offer a contrasting but important counterpoint: individuals praising the complex and specific staff members who delivered positive experiences. One reviewer remarks that "Love the complex and Lisa is so helpful, courteous and professional. Highly recommend living here," while another notes that "Claudia was so helpful." Additional comments describe the complex as "awesome," with residents highlighting its cleanliness, friendly neighbors, and a sense of satisfaction with housing decisions for family members. These affirmations illustrate that the community is not monolithic in its experiences and that there are staff members who consistently provide superior service.
The narrative also touches on broader community concerns, including the impact of ongoing development. A resident expresses worry about the building of new apartment housing and school buses, indicating that growth and infrastructure changes are factors that affect daily life and perceptions of the HOA's responsiveness. The closing sentiment - "Very clean people are nice" - echoes a hopeful note about the quality of the living environment and the essential role that courteous, considerate neighbors play in shaping a positive community experience. Taken together, the reviews paint a complex picture: a community with both commendable leadership and exemplary staff on one hand, and serious concerns about conduct and inclusivity on the other, all within a setting that is continually evolving.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Covington Village in Lakewood, NJ is an assisted living community that offers a range of amenities and care services to cater to the needs of its residents. With access to telephone and Wi-Fi/high-speed internet, residents can stay connected with their loved ones and enjoy the convenience of modern technology.
The community provides excellent care services, including meal preparation and service as well as medication management. The dedicated staff ensures that residents receive delicious and nutritious meals tailored to their dietary restrictions, allowing them to maintain a healthy lifestyle.
Located conveniently, Covington Village offers easy access to essential facilities. With six pharmacies nearby, residents have quick access to medications and prescriptions. Additionally, there are two restaurants nearby for those who prefer dining out or exploring new culinary experiences.
The community also prioritizes the health of its residents by having one hospital located nearby. In case of any medical emergencies or routine check-ups, residents can rest assured knowing that quality healthcare is easily accessible.
With its array of amenities, care services, and proximity to essential facilities, Covington Village provides a comfortable and convenient living environment for seniors in the Lakewood area.
Covington Village is located at 90 Jared Court, Lakewood, NJ 08701 in Ocean County, New Jersey
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