Bentley Commons at Paragon Village

Pros

• The nursing staff at Bentley Commons is excellent, providing supportive care during challenging times.
• Residents enjoy a clean and well-kept facility with spacious apartments and welcoming common areas.
• The staff is friendly, attentive, and genuinely cares for the residents, fostering a warm community atmosphere.
• The variety of activities offered keeps residents engaged and encourages social interaction.
• The dining experience exceeds expectations, with restaurant-quality meals that cater to diverse preferences.
• Communication between staff and families is good, ensuring families feel informed about their loved ones' well-being.
• The small size of the facility allows for personalized attention and familiarity among residents and staff.
• Families appreciate the efforts made by the staff to create a positive living environment for their loved ones.
• Residents have access to convenient services like in-house lab testing and shuttle services for added comfort and ease.
• Overall, families feel confident in the quality of care provided at Bentley Commons, recommending it to others seeking similar support for their loved ones.

Cons

• The housekeeping in the resident rooms was fair, and one apartment smelled like urine with a filthy toilet.
• Some aides were awful, leading to concerns about inconsistent care.
• There was very poor staffing on weekends, affecting the quality of care.
• A resident fell in the shower, resulting in serious injuries, and was not allowed to return for further care.
• Despite offering reimbursement for unsatisfactory service, the facility never followed through with it.
• The facility was deemed too expensive for some families compared to others they visited.
• Communication issues left some families feeling disappointed and frustrated regarding their loved ones' care.
• The community's outdoor area was described as terrible during a family tour.
• An older facility’s rooms felt extremely tight and small, lacking sufficient outdoor space.
• Limited meal options and poor variety of foods were mentioned as areas needing improvement.

Review

Bentley Commons at Paragon Village has garnered a variety of reviews from residents and their families, reflecting both commendations and criticisms regarding the facility's overall care, environment, and staffing. Many reviewers appreciate the cleanliness of the community, noting that it is consistently well-kept. The facility offers a warm atmosphere where staff members are described as friendly and attentive. However, there have been mixed experiences regarding housekeeping services in individual resident apartments. Some families expressed dissatisfaction about the cleanliness levels in specific rooms, citing issues such as unpleasant odors and filthy bathrooms.

The nursing staff at Bentley Commons is frequently highlighted for their excellence and supportiveness. Families noted how caring nurses were particularly instrumental during critical periods such as hospice care. While some aides received praise for their attentiveness to residents' needs, others were marked as lacking in quality service. Staffing shortages during weekends appeared to be a common concern among reviews, with families expressing frustration over inconsistent levels of care when fewer staff members were present to assist residents.

Despite some frustrations with staffing issues or specific incidents—such as falls leading to serious injuries—several reviewers found substantial value in Bentley Commons’ commitment to providing personalized attention to each resident. Families noted that many activities were available, encouraging participation amongst residents and enhancing social interaction within the community. Customized activities seem to cater not only to general interests but also allow for personal connections between staff and residents—a feature that many families greatly appreciated.

The dining experience at Bentley Commons was frequently praised across reviews; many described the food quality as surprisingly good—often likened to restaurant standards—with options provided during meal times appealing to various tastes. Alongside regular meal offerings like hot entrees or casual options like grilled cheese sandwiches, several reviewers pointed out that meals play a crucial role in their loved one's daily living experience.

It is important to note that while numerous reviewers would recommend Bentley Commons based on their experiences, some voiced hesitation due to certain elements they encountered during their stay or visits. Factors such as high costs compared with amenities offered led some families to feel uncertain about recommending the facility unequivocally without consideration of individual circumstances alongside potential shortcomings related primarily to communication or particular care situations.

Visitors often highlighted the community’s size as an advantage; being smaller allows for more intimate interactions among staff members who become familiar with both residents and their family dynamics over time. This familiarity can enhance feelings of security while still allowing independence for those residing there. Many families expressed gratitude for programs designed specifically for seniors which foster engagement both inside and outside of the facility—activities like outings or simple game nights provide essential relief from routine monotony—all while excitedly recounting how well-loved ones settled into their new residences over time.

In conclusion, while Bentley Commons at Paragon Village showcases strengths such as an attentive nursing team, engaging activities, effective communication from administrative personnel, and a well-maintained physical environment that adds comfort for its residents—families are reminded of areas needing improvement alongside occasional lapses in services directly correlated with management solutions amid changing staff dynamics. Thus far, this blend of experiences continues shaping perceptions around whether this unique community is right for every prospective resident’s allowance concerning financial commitments against relative lifestyle desirability within these assisted living frameworks—a complex balance sought by many looking toward elder care options today.

This part of Hackettstown, New Jersey, offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several restaurants nearby, including Burger King, McDonald's, and Applebee's, there are plenty of dining options available within a short distance. Additionally, there are multiple physicians and healthcare centers in close proximity, such as Skylands Orthopaedics and Patriot Health Care Center, ensuring easy access to medical care. Nearby parks like Riverfront Park and Vasa Park provide opportunities for outdoor recreation and relaxation. Pharmacies like CVS Pharmacy and Walgreens are conveniently located for prescription needs. Transportation options include the NJT Hackettstown Station for easy travel around the area. Overall, this part of Hackettstown offers a range of services and facilities that cater to the needs of seniors looking for a well-rounded community to call home.

Restaurants

• Burger King (0.4 miles)
• McDonald's (2 miles)
• Wendy's (2 miles)
• Applebee's (2 miles)
• Marley’s Gotham Grill (2.1 miles)
• River Star Diner (2.1 miles)
• Taco Bell (3.2 miles)

Physicians

• Skylands Orthopaedics (1.4 miles)
• Hackettstown Family Medicine (1.4 miles)
• Patriot Health Care Center (1.4 miles)
• Warren Primary Care Center (1.4 miles)
• Skyland Medical Care (1.5 miles)
• Blackwell Martin DO (1.6 miles)
• Tricounty Pain Management At Hackettstown (1.6 miles)

Hospitals

• Emmaus Surgical Center (1.4 miles)
• Women's Health Center (11.3 miles)

Parks

• Riverfront Park (1.6 miles)
• Vasa Park (1.7 miles)
• Turkey Brook Park (3.4 miles)
• Flanders Park (4.9 miles)
• Lakeside Park (7.1 miles)
• Hacklebarney State Park (7.4 miles)
• Hopatcong State Park (7.9 miles)

Pharmacies

• Ed's Health Foods (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Skylands Community Pharmacy (2.4 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (3.8 miles)
• Panther Valley Pharmacy (5 miles)
• CVS Speciality (6.7 miles)

Transportation

• NJT - Hackettstown Station (2.4 miles)
• Hackettstown Airport (N05) (4.3 miles)
• Enterprise Rent-A-Car (7.8 miles)

Cafes

• Panera Bread (2.8 miles)
• The Coffee Potter (4.5 miles)
• Panera Bread (4.8 miles)
• Panera Bread (6.9 miles)

Places of Worship

• St Jude Parish (3.2 miles)
• Stanhope Presbyterian Church (5.5 miles)
• Rockport Presbyterian Church (6.2 miles)
• Resurrection Parish (11.3 miles)