Sunrise of Franklin Lakes Costs & Pricing
Sunrise of Franklin Lakes offers a range of comfortable living options, with monthly costs that reflect the high-quality care and amenities provided. For a semi-private room, residents can expect to pay $7,770, significantly higher than the Bergen County average of $6,049 and New Jersey's statewide average of $5,068. A one-bedroom suite is available for $8,310, again above local and state averages. For those seeking more space, the two-bedroom option is priced at $9,000 - slightly exceeding Bergen County's average of $7,022 but remaining above New Jersey's overall figure of $6,216. Lastly, the studio apartments are offered at $9,480 per month; this too is higher than both the county's average of $6,525 and the state's average cost of $5,286. These figures suggest that while Sunrise of Franklin Lakes is positioned at a premium in terms of pricing compared to its surrounding areas and state averages, this likely reflects the exceptional level of personalized care and quality lifestyle they provide for their residents.
| Floor plans | Sunrise of Franklin Lakes | Bergen County | New Jersey |
|---|
| Semi-Private | $7,770 | $6,049 | $5,068 |
| 1 Bedroom | $8,310 | $6,158 | $5,994 |
| 2 Bedrooms | $9,000 | $7,022 | $6,216 |
| Studio | $9,480 | $6,525 | $5,286 |
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Overall Review of Sunrise of Franklin Lakes
common
32 reviews mention this
Staff feels consistently attentive
Residents and families repeatedly describe attentive, caring staff.
Across many reviews, families say the staff is consistently kind, responsive, and engaged with residents. Several people describe management and leadership stepping in when needed and communicating with families. Even in positive “day-to-day” reports, residents and visitors mention feeling comfortable, respected, and well supported during visits and activities.
common
14 reviews mention this
Clean, well-kept spaces stand out
Reviews frequently mention a clean, well-maintained community.
Multiple reviewers comment that the facility is clean, maintained, and well kept, including common areas and rooms. Some families also describe the building as newer or updated, and they link that to comfort and trust during visits. A few reviews, including some negative ones, focus on other issues in memory care rather than disputing cleanliness.
common
10 reviews mention this
Meals and food quality get praise
Dining is a frequent positive point in resident experiences.
Several reviews mention that residents enjoy the food, with descriptions of balanced meals and good variety. A number of people also reference menu choices and positive dining experiences during visits. While a few dining-related remarks are negative, most day-to-day feedback centers on meals being satisfying and supportive of residents’ routines.
common
12 reviews mention this
Activities keep residents engaged
Residents are repeatedly described as staying active with activities.
Reviews often describe residents being engaged with activities throughout the day, including group events and opportunities to participate. Families mention seeing residents involved, socializing, and enjoying outings or scheduled programs. The community also appears to support engagement in memory care, with reviewers describing comfort and participation after moving into the memory care setting.
caveat
9 reviews mention this
Memory care draws serious concerns
Multiple reviews raise concerns about memory care staffing and care consistency.
A recurring theme in lower-rated reviews is dissatisfaction with memory care, with families describing problems related to hygiene, privacy, and insufficient interaction. Some reviewers also say they reported incidents without seeing changes, and a few mention using cameras after concerns about care. A smaller number of reviews describe memory care positively, including residents adjusting well, but the negative reports are specific and repeated enough to be a major consideration.
caveat
6 reviews mention this
Cost stands out as a frequent worry
Pricing is described as expensive relative to the service experience.
Some reviewers directly call out cost, including comments that the monthly fees are high and that they want more value for what is paid. In the negative reviews, cost is sometimes paired with concerns about care outcomes, reinforcing that price is not viewed as matching expectations. Pricing varies by unit type, but the overall level is presented as above county and above state benchmarks across categories.
common
3 reviews mention this
Close to everyday errands
Several families mention the community is convenient for them.
A few reviews describe the location as local or convenient for family members to visit. The area also includes nearby options for healthcare, pharmacy, transit, and daily stops, which can support ongoing routines. This isn’t discussed as a primary reason for choosing the community, but it comes up as a practical advantage.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.