Compassionate Care of NJ

Cons

• The company had issues with every staff member the family encountered.
• The staff could not follow instructions or do what was asked.
• The company seemed accustomed to no one being around and to doing nothing.
• The care provided for the grandma did not meet expectations, even though payment was made.
• The workers did not seem to want to take care of people.
• The caregivers were messy and sloppy while living in the home.
• The reviewer would not recommend this company for pets.

Review

Our family witnessed a troubling pattern with this company that seemed to repeat from one caregiver to the next. Rather than a steady team delivering consistent support, we felt like we were passing our grandma from person to person without ever getting the reliable, attentive care we were promised. Each new caregiver arrived with expectations that didn't align with what we asked for, and it became clear that following straightforward instructions was a recurring problem. The overall experience felt like a cycle of miscommunications and unmet requests that never quite added up to the care we needed.

We paid for what we believed would be top-tier, compassionate assistance, but the reality did not live up to that standard. The care we were paying for - especially for someone as important as our grandma - was not what we had anticipated. The mismatch between what was promised and what was delivered left us wondering why we were investing so much into a service that consistently fell short of meeting basic care needs. The frustration grew as we repeatedly faced the same issues, time after time, no matter who was assigned to help us.

A major issue we kept encountering was the revolving door of staff members. Our family went from caregiver to caregiver, and with each switch came new problems. It felt as though none of the individuals assigned to care for our grandma could follow simple instructions or complete tasks as requested. It wasn't a matter of a one-time miscommunication; it was a pervasive pattern that prevented us from establishing a reliable routine. The lack of consistency made it nearly impossible to build trust or to ensure that her day-to-day needs were met in a predictable way.

The in-home experience itself was disappointing in terms of cleanliness, organization, and overall care quality. We observed messiness and sloppiness during the period when they were living in our home. The environment and the way tasks were carried out suggested a neglect of the basic standards we expected for someone's private living space. This wasn't just about a few minor issues; it was a steady impression that the caregivers were not maintaining the level of care or the standard of conduct we believed should come with a professional service of this kind.

Among the concerns, the company's performance extended beyond human care to other areas as well. We would not recommend this company for pet care, either, because the issues we faced with handling responsibilities and following instructions seemed to translate across any role they attempted to fulfill. The lack of reliability and care left us worried about what would happen in a scenario where our pets - or anyone relying on careful supervision - needed attention.

Taken together, these experiences pointed to a broader pattern: the company was unable to provide consistent, attentive care despite the expectation that it would. Our grandma deserved the best possible care, especially given our investment and trust in their services. Instead, we faced repeated failures in communication, continuity, and execution. The impact on her well-being and on our peace of mind was significant, and it became clear that a change was necessary to ensure she received the level of care she deserved.

In the end, the decision to seek help elsewhere felt necessary and prudent. The hope is that by sharing these observations, others might approach this kind of service with a sharper eye for reliability, instruction-following, and overall care standards. If you're evaluating a home-care provider or in-home assistance, it would be wise to probe into staff continuity, how instructions are documented and followed, the cleanliness and organization of living spaces, and whether the company has a track record of consistent performance across different caregivers. Our experience underscored the importance of those factors when the health and comfort of a loved one are on the line.

Physicians

• Fair Haven Internal Medicine (0.1 miles)
• Advanced Foot Center (2 miles)
• Medimorphosis Physician Assisted Weight Loss (2.2 miles)
• De Gennarro Pediatrics & Asc (2.5 miles)
• Urology Associates Associates (2.8 miles)
• Specialty Anesthesia Associates (3.5 miles)
• Premier Pain Centers (3.5 miles)

Pharmacies

• Little Silver Family Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• Bayshore Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)

Restaurants

• Salt Creek Grille (1.9 miles)
• Nicholas Barrel & Roost (2.1 miles)
• Tommys Tavern + Tap (3.5 miles)
• EvenTide Grille (3.6 miles)
• Beach Tavern (3.7 miles)
• Trama's at One Willow (3.9 miles)
• Off The Hook Restaurant and Bar (3.9 miles)

Places of Worship

• Church of the Precious Blood (3.8 miles)
• Jersey Shore Rescue Mission (9.9 miles)

Cafes

• Booskerdoo Fresh Roasted Coffee Co. (3.9 miles)
• The Baked Bear (5.4 miles)
• Rook Coffee (6.5 miles)
• Rook Coffee (6.8 miles)
• Starbucks (9.3 miles)
• Booskerdoo Coffee & Baking Co. (9.5 miles)
• Starbucks (10 miles)

Parks

• Seven Presidents Oceanfront Park (4.8 miles)
• Sandy Hook (7.2 miles)
• Joe Palaia Park (7.3 miles)
• Fletcher Lake Park (10.5 miles)

Theaters

• AMC Monmouth Mall 15 (5.2 miles)

Transportation

• NJT - Long Branch Station (5.3 miles)
• Asbury Park Station (10.2 miles)
• NJT - Aberdeen-Matawan Station (10.3 miles)

Hospitals

• Monmouth Medical Center (5.5 miles)
• Hackensack Meridian Health Jersey Shore University Medical Center (10.6 miles)
• K. Hovnanian Children's Hospital (10.6 miles)