Cornerstone Vna in Rochester, NH

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Cornerstone Vna in Rochester, NH

Information last verified:

178 Farmington Road, Rochester, NH 03867

For more information about senior living options: (844) 490-3973

3.8 from 26 reviews
5 stars
18
4 stars
0
3 stars
0
2 stars
1
1 stars
7

Overall Review of Cornerstone Vna

Pros

  • pro Cornerstone VNA delivers excellent, compassionate hospice care that honors patients' wishes with dignity.
  • pro The team is described as outstanding, caring, and a great comfort to both patients and their families.
  • pro The nurses' skill, knowledge, and professional, pleasant manner are consistently praised.
  • pro Cornerstone VNA's staff are reliable, responsive, and communicate clearly at every step of care.
  • pro The in-home services, including nursing, social work, chaplaincy, and even in-home phlebotomy, are valued for their convenience and thoroughness.
  • pro The chaplains and spiritual support help patients and families process difficult emotions and find meaning.
  • pro Cornerstone VNA is highly recommended and regarded as top-rated for quality care and patient experience in the Seacoast area.
  • pro Families express deep gratitude, calling the care teams lifesavers and noting the lasting positive impact.

Cons

  • pro The care quality was inconsistent, with frequent failures to communicate about appointments, delays, or no-shows.
  • pro Reaching a representative to address concerns was nearly impossible.
  • pro Cornerstone discharged the patient without notice to him or his healthcare proxy, leaving him without essential care.
  • pro There were constant communication problems and misaligned policies among nurses, leading to missed visits and missing supplies.
  • pro Voicing concerns often resulted in blame and being dropped as a patient without notification.
  • pro A physical therapist allegedly injured the patient and behaved unprofessionally.
  • pro A doctor's referral for home care went unaddressed for over two weeks, suggesting a lack of engagement with new patients.

Review

Cornerstone VNA in Rochester, NH is best suited for families that want robust, in-home health support with a clear emphasis on hospice and palliative care delivered where the patient is most comfortable. The strongest fit is for seriously ill loved ones who benefit from regular nurse visits, social work support, and chaplain services without requiring a hospital or facility setting. In these cases, care in the home can be deeply personal, with caregivers who treat the home as a sanctuary rather than a clinical space. Families consistently report that when Cornerstone’s team shows up with compassion, skill, and practical problem-solving, the day-to-day burden of managing illness lightens noticeably. This is not about a glossy care facility; it is about steady, human-centered care that respects the family’s rhythms, routines, and privacy.

Those weighing alternatives should consider Wentworth Home Health or similar providers if the priority centers on absolute reliability and uniform staff continuity. Several reviews highlight problems with consistency and responsiveness, ongoing communication gaps, scheduling delays, or unnotified changes in visits, which can be challenging for families juggling caregiving and work. If a family needs unwavering timeliness, a guaranteed single point of contact, and a tighter administrative handle on appointments and equipment, it is prudent to compare options and demand a written care plan with clear escalation steps. In other words, Cornerstone can be excellent when the team is aligned and the logistics click; when they don’t, families may feel stranded and uncertain about next steps.

The strongest pros consistently emerge in the form of compassionate, highly skilled clinical teams. Nurses who visit are repeatedly described as knowledgeable, kind, and reassuring, capable of handling complex medical needs at home. The social workers and chaplains provide essential emotional and spiritual support, helping families navigate difficult decisions and transitions with candor and empathy. The ability to coordinate hospice or palliative care, keep families informed, and maintain continuity through changing stages of illness stands out in positive accounts. There are abundant narratives of relief and gratitude when Cornerstone’s professionals stepped in to manage care, communicate honestly, and respect the patient’s dignity during final days. For many, these strengths outweigh the daily friction that can arise from scheduling or administrative hiccups.

Yet the flip side cannot be ignored. A recurring theme across reviews is inconsistent communication and coordination challenges. Families report missed calls, unclear policies, and visits arriving without notice or necessary supplies. A few accounts describe discharge from Cornerstone without proper notification, leaving patients and proxies unprepared and vulnerable. Individual experiences also mention situations where one provider’s interaction felt curt or unempathetic, or where a single physical therapy encounter led to serious injury and distrust. Taken together, these negatives reveal a pattern where the care itself can be extraordinary, but the administrative and logistical scaffolding does not always hold up. That tension matters deeply when illness demands reliable scheduling and rapid problem-solving.

In practical terms, Cornerstone’s care model remains strongest for those who want intimate, at-home nursing and supportive services during serious illness or end-of-life care, and who are willing to actively shape and monitor the care plan. The reviews show success stories across multiple domains: home-based nursing, phlebotomy in the home, social work coordination, and spiritual support, all delivered with warmth and professionalism by most team members. Families dealing with Alzheimer's, pulmonary fibrosis, or post-acute recovery often praise the human touch and the ability to mobilize resources quickly. The caveat is that benefits hinge on clear communication, consistent staffing, and proactive administration, areas where a family should insist on concrete expectations and documented care protocols.

For families making a decision, the practical takeaway is clear. If the priority is compassionate, comprehensive, at-home care with access to hospice, skilled nursing, and holistic support, Cornerstone VNA is a compelling option, when the team is aligned and the care plan is tightly managed. No provider is perfect, and Cornerstone’s strongest compliments come from those who experienced genuine, ongoing engagement from a dedicated group of clinicians. However, for those who cannot tolerate irregular visit windows, abrupt discharges, or slow administrative follow-through, it makes sense to evaluate Wentworth Home Health or competing Seacoast-area agencies in parallel. In all cases, demand a concrete care plan: assign a primary nurse, set guaranteed visit windows, require timely responses to messages, and secure written procedures for any discharge or plan changes. With disciplined expectations, Cornerstone VNA can deliver the kind of compassionate, home-based care that makes a meaningful difference when a loved one needs support most.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cornerstone Vna in Rochester, NH is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of our residents. Our spacious and fully furnished accommodations provide a comfortable and home-like environment for our residents to enjoy.

Our amenities include cable or satellite TV in every room, allowing residents to stay entertained and connected. Our dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by our experienced culinary team. For those who prefer to cook their own meals, we also offer kitchenette facilities.

Residents can relax and enjoy the outdoors in our beautiful garden and outdoor spaces. Our small library provides a cozy space for reading and intellectual stimulation. Wi-Fi/high-speed internet is available throughout the community, ensuring that residents can stay connected with their loved ones.

At Cornerstone Vna, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living. Our dedicated staff is trained to assist with bathing, dressing, transfers, and medication management. We also offer diabetes diet management and special dietary restrictions to cater to individual needs.

We believe in promoting mental wellness among our residents through our mental wellness program. This program focuses on engaging activities designed to enhance cognitive abilities and emotional well-being.

In addition to our excellent amenities and care services, Cornerstone Vna is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that our residents have easy access to various resources within the local community.

Overall, Cornerstone Vna provides a warm and nurturing environment where seniors can maintain their independence while receiving the support they need.

Nearby Places of Interest

Physicians

  • Lilac City Pediatrics (0.1 miles)
  • Family Care of Farmington (1.5 miles)
  • Hearing Enhancement Centers (2.6 miles)
  • Seacoast Dental Implant & Oral Surgery Center (2.9 miles)
  • Tolla Daniel De H DDS MD PA (3.5 miles)
  • Frisbie Rehab Services (3.9 miles)
  • Rochester Infectious Disease (4.5 miles)

Restaurants

  • Eastern Paradise (1 miles)
  • Pepper's Landing (1.1 miles)
  • Granite Steak & Grill (1.8 miles)
  • The Farmer's Kitchen (2.1 miles)
  • Wing Street Rochester (2.6 miles)
  • McDonald's (2.7 miles)
  • Taco Bell (2.7 miles)

Cafes

  • Aroma Joes (1.5 miles)
  • Aroma Joe's (4.6 miles)
  • Aroma Joes (9.2 miles)
  • Aroma Joe's Coffee (10.3 miles)
  • Starbucks (10.8 miles)
  • Panera Bread (11.3 miles)

Places of Worship

  • Christian Fellowship USA (1.6 miles)
  • Our Lady of the Holy Rosary Church (3.2 miles)
  • Nute Ridge Bible Chapel Parsonage (6.2 miles)
  • Next Level Church (7.5 miles)

Parks

  • Town of Farmington (2.3 miles)
  • Guppey Park (12.5 miles)
  • Northwood Meadows State Park (12.6 miles)

Pharmacies

  • Rite Aid (2.5 miles)
  • Hannaford Pharmacy (2.9 miles)
  • Rite Aid (2.9 miles)
  • Pharmacy Hannaford (3 miles)
  • Rite Aid (3.8 miles)
  • Walgreens (3.9 miles)
  • Care Pharmacy (9.8 miles)

Transportation

  • U-Haul Moving & Storage (4.1 miles)
  • U-Haul Neighborhood Dealer (9.4 miles)
  • U-Haul Moving & Storage (12.1 miles)

Hospitals

  • Frisbie Memorial Hospital (4.4 miles)
  • Wentworth-Douglass Hospital (11.7 miles)

Frequently Asked Questions

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