22 Greeley Street, Unit 5, Merrimack, NH 03054
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The experiences with Silver Touch Home Health Care stand out as exceptionally positive and deeply reassuring. The team is described as a well-rounded group that includes registered nurses, specialists in IV care and wound care, and occupational and physical therapy professionals. Across these varied roles, the care they provided was consistently marked by kindness and a genuine commitment to their clients. The family emphasizes that the staff were not just capable, but truly caring and pleasant to work with, making a strong impression from day one.
Over the course of approximately six months, Silver Touch delivered nursing and home care aide support for their mom, and the sentiment the family shares is that this care was both reliable and compassionate. They note that they never experienced a bad interaction with any staff member and that the team consistently went above and beyond what was expected. This combination of professional competence and personal warmth contributed to a sense of trust and confidence in the care being given.
The decision to terminate services came with a practical reason rather than any fault of the agency: their mom moved into an assisted living facility. Even so, the family makes a clear point that, under different circumstances, they would have continued their relationship with Silver Touch. The move underscored how the agency's support had become an integral part of their mom's routine and well-being, and the authors convey that sentiment with heartfelt appreciation for the ongoing relationship that could have continued.
Communication and logistical support are highlighted as standout strengths. Whenever questions arose about scheduling or staffing, the team was described as helpful and knowledgeable, demonstrating a level of responsiveness that eased the family's planning. They appreciated the flexibility in scheduling to match their mom's evolving needs, as well as the resourcefulness shown by Silver Touch in coordinating care. Even in situations where the mom could not be reached directly, the staff would proactively contact the family to ensure care and clarity, which the reviewers view as a crucial and reassuring practice.
The emotional impact of the caregiver presence is given significant weight. The family notes that the Silver Touch staff will be greatly missed, signaling not only appreciation for professional service but also for the personal connection that formed over months of care. The sense of continuity and familiarity that the staff provided is something the family would value if their situation changed again, indicating a lasting positive impression that goes beyond routine service.
In terms of overall recommendation, the family is unequivocal in endorsing Silver Touch for their home health aides and nursing services. The gratitude expressed is broad, extending to all members of the Silver Touch team, and the closing remarks reinforce a sincere belief that the agency embodies high-quality, compassionate, and well-organized home health care. The final note is one of warm thanks and strong endorsement, underscoring the trust and satisfaction built through months of attentive service.
Taken together, these reflections portray Silver Touch Home Health Care as a dependable partner in in-home medical and supportive care. The combination of skilled clinical expertise across RN, IV, and wound care, along with therapeutic support from OT and PT, and the everyday kindness that touched the family, paints a portrait of an agency that prioritizes both professional excellence and genuine human connection. The family's experience illustrates how thoughtful scheduling, effective communication, and a caring staff can make a difficult time more manageable and reassure families that their loved ones are in good hands.
The Silver Touch Home Health Care in Merrimack, NH is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience and entertainment of its residents, the community offers cable or satellite TV in every room. There is also a dining room where residents can enjoy their meals together in a social setting. The apartments are fully furnished, providing a cozy and home-like atmosphere.
The community features a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. There is also a small library for residents to indulge in their love for reading.
Residents have access to a kitchenette if they prefer to prepare their own meals, but they can also enjoy restaurant-style dining with special dietary restrictions catered to. There is also Wi-Fi/high-speed internet available throughout the community for residents to stay connected with loved ones or pursue personal interests online.
Care services offered at Silver Touch Home Health Care include 24-hour supervision by trained staff, assistance with activities of daily living such as bathing and dressing, as well as transfers if needed. Medication management ensures that residents take their prescribed medications on time and correctly.
The community also promotes mental wellness through its mental wellness program, which includes various therapeutic activities and programs designed to enhance cognitive function and emotional well-being.
In terms of location, Silver Touch Home Health Care is conveniently located near several amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This ensures that residents have easy access to all necessary services and facilities.
Overall, Silver Touch Home Health Care provides an exceptional assisted living experience with its extensive amenities, high-quality care services, convenient location, and commitment to promoting the well-being of its residents.
Silver Touch Home Health Care is located at 22 Greeley Street, Unit 5, Merrimack, NH 03054 in Hillsborough County, New Hampshire
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