45 Hemlock Hill Drive, Loudon, NH 03307
For more information about senior living options: (844) 490-3973
Rebecca is wonderful, empathetic, and collaborative with patients. Rebecca is kind-hearted, down to earth, and easy to talk to. Dawn is a great psychiatrist who has helped patients and earned their trust. Jen provides helpful portal assistance for patients. Brianna Boulanger, PMHNP-BC, is fantastic, extremely knowledgeable, and truly listens to tailor care. Fellow mental health professionals highly recommend Resonance for quality medication management and patient-centered care.
They state not to go here and describe Resonance Mental Health as an awful establishment, with Rebecca Ferra described as an odd person. They report being randomly charged $300 by the billing department, and refunds taking 2?3 days. They say there's no phone number to call for discrepancies, only to book appointments, making issues hard to resolve. They claim it's hard to contact the office and that staff don't acknowledge the patient in the waiting room. They allege providers leave after 25 minutes and charge $140 for a missed appointment. They note the online portal is unclear and that they were charged without prior statements, with billing practices inconsistent with stated policies. They describe poor service and a lack of compassion.This community is best suited for adults who want robust psychiatric care and medication management delivered by clinicians who combine empathy with practical, hands-on problem solving. The strongest case is for patients who value a true therapeutic alliance - monthly check-ins, clear listening, and treatment plans that adapt to individual needs. The clinicians highlighted most often - Rebecca and Brianna - are repeatedly praised for accessibility, nonjudgmental listening, and a willingness to tailor approaches. For families seeking a holistic, patient-centered framework that integrates mindful, real-world strategies with clinical oversight, this setting can deliver meaningful progress when the therapeutic relationship is the focus.
Those who may want to consider alternatives are individuals who cannot tolerate administrative uncertainty or opaque billing practices. Several reviews flag random charges, unexplained fees, and a portal system that complicates understanding what will be charged. The absence of a direct phone line for discrepancies and delays in refunds add a layer of financial stress that undermines care continuity. If a family needs crystal-clear, proactive billing communication and easy, predictable access to account information, this environment may not meet those nonnegotiables, and alternative options with stronger front-office reliability deserve consideration.
On the clinical front, the positive signal is strong enough to offset notable administrative flaws for many patients. Rebecca is repeatedly described as wonderful, empathetic, and easy to talk to, with genuine engagement in monthly check-ins and a capacity to respond to medication concerns with warmth and practicality. Brianna is portrayed as exceptionally knowledgeable, upfront about policies, and generous with resources and transparency. Together, these clinicians establish a credible, patient-focused care trajectory that can translate into real improvements in anxiety, depression, and daily functioning for those who connect well with their approach.
The main drawbacks, however, are not insignificant. Billing irregularities - charges without prior notification, delayed refunds, and an inconsistent flow of statements - create distrust and complicate the care experience. Communication gaps, difficulty reaching the office, and friction around appointment expectations (such as durations and late-arrival policies) contribute to patient frustration and, in some cases, care disruption. When administrative misalignments intersect with ongoing treatment needs, the risk to continuity of care rises. This discordance between strong clinical potential and faltering administrative execution is the central tension for prospective entrants.
The decision hinges on whether the clinical value justifies navigating the administrative rough patches. For many, the answer is yes: the practitioners deliver more than standard psychiatric care, combining evidence-based medication management with genuine listening, timely follow-through, and a holistic stance that includes lifestyle considerations. For others, repeated billing misunderstandings and portal friction can erode confidence and impede progress. The practical move is to validate expectations upfront - request a clear, written policy packet detailing pricing, billing timelines, and what constitutes a late or missed appointment - and test-drive the relationship with Brianna or Rebecca to confirm that the care cadence meets the family's needs.
In the end, families weighing this community should do so with a clear action plan. If the goal is high-quality psychiatric oversight, a warm, responsive clinical relationship, and a willingness to tailor care to the individual - while accepting some administrative learning curves - this option can be a strong fit. Begin with a candid conversation about billing, refunds, and the use of the patient portal, and demand written versions of all policies and pricing. If those conditions are met and the care alliance proves solid, the combination of clinical excellence and compassionate engagement often yields significant, lasting benefit. If not, it is prudent to explore alternatives with tighter administrative integration and more transparent financial practices.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Neurorestorative NH Hemlock Hill is a board and care home located in Loudon, NH. We offer a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet access, and a telephone for staying connected with loved ones. Our beautiful outdoor space provides a peaceful environment for our residents to enjoy nature and relax.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. Our mental wellness program focuses on promoting emotional well-being among our residents.
At Neurorestorative NH Hemlock Hill, we understand the importance of proper nutrition, which is why we offer specialized meal preparation and service to accommodate special dietary restrictions, including diabetes diets. Our dining room provides a pleasant atmosphere for residents to enjoy their meals.
In addition to personalized care services, we also offer transportation arrangements for medical appointments as well as scheduled daily activities to keep our residents engaged and socializing with others. Nearby cafes, pharmacies, and restaurants are conveniently located for easy access for both residents and visitors.
Come experience the comfortable and supportive environment at Neurorestorative NH Hemlock Hill in Loudon, NH.
Neurorestorative Nh Hemlock Hill is located at 45 Hemlock Hill Drive, Loudon, NH 03307 in Merrimack County, New Hampshire
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