1155 Beech Street, Reno, NV 89512
For more information about senior living options: (844) 490-3973
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Most of the staff is pretty nice, meals good, and the room is comfortable. Amazing staff, responsive and caring. Some employees are very nice. Way to go Reno Valley Team. The upbeat attitude of the administration and staff was great to see. The overall improved feel and appearance of the community was remarkable. There have been renovations and improvements over the last six months, including new asphalt, dividing walls, and signage. Wonderful staff!
The place is described as a horrible place to stay, with restrictions on a service dog. The executive director is accused of fraudulent behavior, pressuring residents with false bill claims, evicting them, and threatening wage garnishment. Privacy violations and intimidation are alleged. The care residents received allegedly did not meet what was paid for or promised. Management is portrayed as money-focused, with staff quitting because of the director. The director is described as mean to residents and as prioritizing rent over residents' well-being. Bed bug spraying reportedly forced a family to leave with a pet.The collection of experiences shared about this care community presents a deeply mixed and often troubling portrait. On one hand, there are notes of warmth and improvement in some periods, but on the other hand, a broad set of reviewers describe troubling interactions with staff and leadership, financial pressures, and a sense that residents' rights and well-being are not always the top priority. The tone across multiple accounts ranges from frustrated to alarmed, with several respondents urging others to stay away or to proceed with extreme caution.
A prominent strand of criticism centers on treatment by the executive leadership. Several reviewers allege deceit and intimidation, painting a picture of a management style that prioritizes money over care. One person characterizes the executive director as fraudulent and describes being subjected to threats of eviction and garnishment, with accusations that bills would be debited for every dollar until a demand was satisfied. Privacy violations and coercive tactics are also mentioned, framed as part of a pattern rather than isolated incidents. The language is strong, and the reviewers repeatedly insist that the administration's actions amount to harassment or abuse rather than professional oversight.
Closely tied to the leadership concerns are warnings about the quality and consistency of care. In an especially vocal indictment, a reviewer claims that a family member did not receive the care their loved one was promised or paid for, and they imply that there are many residents who would benefit from a different placement. The comment about systemic neglect is paired with a belief that some families must remove their relatives to ensure proper attention. Others echo the sentiment that care is inconsistent: some staff members are described as kind and supportive, while the administrative figures are faulted for appearing more focused on payments and policies than on resident well-being. Several readers express a sense that residents are not treated with the dignity or attention they deserve.
There are also practical, day-to-day concerns that repeatedly surface. One reviewer recounts an incident involving bed bug spraying that forced a resident to leave with a pet, noting that while some employees are very nice, the administrative staff can be unkind or even harsh. Billing and rent issues are another recurring theme, with at least one account describing a bill that seemed wildly inflated and an impression that the leadership uses financial pressures as leverage. A comment even questions why the facility would maintain a high rating when experiences of billing and governance appear discordant with such accolades. The tension between maintenance of property improvements and the lived experience of residents is also visible in mentions of renovations and cosmetic changes - praising new features while simultaneously criticizing the underlying care culture.
There are moments of praise that complicate the overall picture. Some reviewers recount visits that showed noticeable improvements in appearance and atmosphere, describing an upbeat attitude among administration and staff. Acknowledgments of renovations - such as new walls, signage, or even asphalt work - are cited as tangible signs of progress, and a few accounts single out staff members as responsive and caring. One reviewer even notes that, despite broader concerns, a particular team or period appeared to be performing well and that improvements were real. These positive notes stand in contrast with the more negative experiences described by other residents and families.
The spectrum of opinions also includes explicit warnings geared toward potential residents' families. A few readers urge people not to place loved ones in this facility, arguing that rights can be eroded and that even seeking medical care within the community can become a battleground. Others counter with experiences of excellent staff and compassionate care, emphasizing that there are dedicated people working there who do their best to help residents. The juxtaposition is stark: one set of returns highlights alarm about coercion, financial pressure, and substandard care; another set emphasizes kindness, responsiveness, and meaningful improvements. The overall impression is that this is a place where outcomes appear to depend heavily on who is involved at any given time.
In the end, what emerges is a complex, highly uneven portrait of a care community that elicits strong reactions on both ends of the spectrum. For some families, the facility seems to have real advantages - recent renovations, attentive staff in certain shifts, and moments of genuine care. For others, the experience is dominated by allegations of harassment, aggressive billing practices, and a leadership style perceived as prioritizing profit over people. The disparate experiences underscore the importance of careful due diligence: visiting in person, asking pointed questions about service dog policies, billing practices, and the rights residents have within the community, and seeking corroboration from current residents or third-party inspectors before making decisions about placement.
228 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Reno Tahoe International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Reno Valley Retirement Center is a premier assisted living community located in Reno, NV. Our residents enjoy a wide range of amenities designed to enhance their quality of life and provide a comfortable and enjoyable living environment.
Our community offers an array of amenities to meet the needs and preferences of our residents. We have a beauty salon where residents can pamper themselves and stay looking their best. Cable or satellite TV is available in each resident's private accommodation for entertainment purposes. Community-operated transportation is provided to help residents easily access nearby destinations. For those who wish to stay connected with the digital world, we offer a computer center with Wi-Fi/high-speed internet access.
Dining at Reno Valley Retirement Center is an exceptional experience. Our residents enjoy delicious meals prepared by our skilled chefs served in a restaurant-style dining room. We cater to special dietary restrictions to ensure that everyone's nutritional needs are met.
We understand the importance of maintaining an active lifestyle, which is why we provide various opportunities for physical activity and social engagement. Our fitness room allows residents to participate in exercise programs that promote overall well-being. Planned day trips and scheduled daily activities keep our residents entertained and engaged throughout their days.
In addition to these amenities, our community also boasts a gaming room, small library, garden, outdoor space, telephone services, move-in coordination assistance, wellness center, and housekeeping services.
At Reno Valley Retirement Center, we prioritize the care and safety of our residents. Our highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also accommodate specific dietary needs such as diabetes diets and special dietary restrictions. Transportation arrangements are made for medical appointments or other outings.
Our location is conveniently surrounded by various amenities that contribute to our residents' convenience and enjoyment. We have five cafes nearby where they can grab a cup of coffee or enjoy a meal with friends. Nature lovers can take advantage of the five parks nearby for outdoor activities and relaxation. We have a wealth of resources within close proximity with 11 pharmacies, 32 physicians, and 40 restaurants nearby. For entertainment purposes, there are one theater and two hospitals in the vicinity.
Reno Valley Retirement Center offers a warm and welcoming environment where residents can thrive and enjoy their retirement years to the fullest. With our exceptional care services, amenities, and convenient location, we strive to provide an unparalleled assisted living experience for our residents.
Reno Valley Retirement Center is located at 1155 Beech Street, Reno, NV 89512 in Washoe County, Nevada
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